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Cinnamon Grand Colombo

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Cinnamon Grand Colombo
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3,272 Reviews from our TripAdvisor Community

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Asker, Norway
Reviewed yesterday NEW

This is not a good hotel. I had to complain about my safe deposit box in total of four times before any thing happened. The wifi does not work at all. It´s impossible to make Skype calls, it´s even impossible to read newspapers. The staff are not paying attentions. If you order sorting don´t be surprised if they forget to...

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Helpful?
Thank hjaeck
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Decent 5* hotel in Colombo city centre where we stayed at for our first night. Comfortable rooms and friendly service plus a good choice of in house eateries means you would not need to stray too far for a meal, and a superb rooftop outdoor swimming pool to cool down is the icing on the cake.

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Helpful?
Thank alex t
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed the convenience of our location, our comfortable rooms, our array of restaurants and its cuisine, and our pool. We do hope that your stay with us was wonderful and memorable and we look...

Reviewed 2 days ago NEWvia mobile

Amazing hotel. Amazing service from staff and specially Sajeewa very knowledgeable and very helpful in planning each day. Wonderful stay! Location is also very ideal for getting a tuk tuk to near by tourist attractions.

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Helpful?
Thank Dania A
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed our hotel, the services provided by our associates and the convenience of our location. Your wonderful commendation of our associate is much appreciated and will be shared with him. We do hope your...

Somerset
Reviewed 3 days ago NEW

Breakfast at the Taprobane Restaurant is a must for the traveller.With a mix of eastern and western dishes.Please try a 'Hopper'!! An out of this world, Sri Lankan staple,it is a sort of pancake with curled crispy edges and a middle, made out of fermented rice flour.Have it plain,or with an egg in the middle cooked to your choice.Eaten with...

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Helpful?
Thank banning12
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed our breakfast cuisine at the Taprobane, especially our 'Hoppers'. Thank you for your wonderful commendation of our associate. We will indeed share your kind words with her. We do hope your stay with...

London
Reviewed 4 days ago NEW

Location is a little bit far out. However, there are tuk tuk's everywhere. Recommend not getting a tuk tuk outside the hotel as they triple the price. Ideally walk out and grab one further down the road or grab one which has a meter. Overall hotel was really nice. Nice clean rooms. Very comfortable beds. Great lounge area in the...

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Helpful?
Thank Narriso
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed the convenience of our location, the ambiance of our hotel, and the services provided by our helpful and accommodating associates. We do hope your stay with us was enjoyable and we look forward...

Reviewed 5 days ago NEWvia mobile

A bit too pricey to my mind due to the fact that it is an old hotel. Room is clean but rather small, especially the toilet. Buffet is fantastic I'll have to say: a wide range of different kinds of food to choose from and they tasted good. Nice swimming pool with large fish ponds and garden, we enjoyed our...

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Helpful?
Thank lisakoswara
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed our breakfast cuisine and the ambiance of our pool area. Please accept our sincere apologies for any inconvenience and discomfort you may have experienced. We have made note of your concerns and will...

Florida
Reviewed 5 days ago NEW

My husband and I checked into 819 (Executive Suite) as we came to Sri Lanka to celebrate my bday. Had an amazing dinner at the Lagoon. I wanted a special bday cake made according to my design and chef Mangala did a fantastic job. After my husband left I then checked into 817 (Executive Room) and I will be checking...

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Helpful?
Thank NaomiUSA
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to have been a part of your wonderful day. We are also pleased to know that you enjoyed the services provided by our associates in ensuring that your birthday and stay with us was special and memorable. Thank...

Navi Mumbai, India
Reviewed 6 days ago NEW

I had been at this hotel from 24th DEC to 29th DEC 2016 and the way the hotel was decorated for Christmas and New Year was out of the world with faries and colourful Christmas tress everywhere. The Food was excellent and The Lounge played good International Music. The view of Big Hanging Light Lamps and Vases outside the Rooms...

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Thank nnd_rl
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us during the festive season and we are delighted to know that you enjoyed our festive decorations, the music at our Lounge and the Nuga Gama which serves authentic Sri Lankan cuisine. We do hope your stay with us was comfortable and your...

Singapore, Singapore
Reviewed 6 days ago NEW

2nd visit, stayed at the new wing this time. Design is more modern, view is better but facing surrounding left/right apartment. Basically not a bad place to stay in but their staff services for some could be better. Most are polite and provide excellent service but some are downright terrible.

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Helpful?
Thank shuhongz
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having loyal guests such as yourself reside with us and we are delighted to know that you enjoyed our rooms. Please accept our sincere apologies for any inconvenience and discomfort you may have experienced. We have made note of your comments and will take immediate measures to...

London, United Kingdom
Reviewed 6 days ago NEW

The flight time from the UK can leave you a bit frazzled and the late afternoon journey into Colombo once you're off the motorway doesn't help either. So it's good and comforting to arrive at a substantive international hotel. We were lucky enough to have a room on the ground floor so no messing about with lifts. We booked a...

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Helpful?
Thank Chris F
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed the ambiance and the comfort of our hotel, our cuisine and the Lagoon restaurant, our pool and the services provided by our associates. Please accept our sincere apologies for the mishaps that had...

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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 

Additional Information about Cinnamon Grand Colombo

Address: 77 Galle Road, Colombo, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: RM677 - RM939 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cinnamon Grand Colombo 5*
Number of rooms: 501
Reservation Options:
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Hotel Style:
#3 Business Hotel in Colombo
#3 Spa Hotel in Colombo
#3 Family Hotel in Colombo
#4 Romantic Hotel in Colombo
#5 Luxury Hotel in Colombo
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Questions & Answers

Here's what travellers have asked, with answers from Cinnamon Grand Colombo staff and other travellers.
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Salt Lake City, Utah
7 months ago
Kolkata (Calcutta), India
5 months ago

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Questions? Get answers from Cinnamon Grand Colombo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor for ease of movement”
 of 5 bubbles chrisfA9006CW, 22 Mar 2017 | Read review
“There are an old and a new wing. Go for the new wing.”
 of 5 bubbles S3718OAalices, 14 Mar 2017 | Read review
“corridors are very long, ask for room near elevator”
 of 5 bubbles manisfeld, 13 Mar 2017 | Read review
“The new block rooms might be more up to date.”
 of 5 bubbles dem927, 12 Mar 2017 | Read review
“All rooms are excellent, the newly renovated rooms give you pool view.”
 of 5 bubbles jackie_rup, 9 Mar 2017 | Read review
5 of 5