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Cinnamon Grand Colombo

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Cinnamon Grand Colombo
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3,268 Reviews from our TripAdvisor Community

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Showing 2,996: English reviews
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London
Reviewed yesterday NEW

Location is a little bit far out. However, there are tuk tuk's everywhere. Recommend not getting a tuk tuk outside the hotel as they triple the price. Ideally walk out and grab one further down the road or grab one which has a meter. Overall hotel was really nice. Nice clean rooms. Very comfortable beds. Great lounge area in the...

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Helpful?
Thank Narriso
Reviewed 2 days ago NEWvia mobile

A bit too pricey to my mind due to the fact that it is an old hotel. Room is clean but rather small, especially the toilet. Buffet is fantastic I'll have to say: a wide range of different kinds of food to choose from and they tasted good. Nice swimming pool with large fish ponds and garden, we enjoyed our...

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Thank lisakoswara
Florida
Reviewed 2 days ago NEW

My husband and I checked into 819 (Executive Suite) as we came to Sri Lanka to celebrate my bday. Had an amazing dinner at the Lagoon. I wanted a special bday cake made according to my design and chef Mangala did a fantastic job. After my husband left I then checked into 817 (Executive Room) and I will be checking...

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Helpful?
Thank NaomiUSA
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to have been a part of your wonderful day. We are also pleased to know that you enjoyed the services provided by our associates in ensuring that your birthday and stay with us was special and memorable. Thank...

Navi Mumbai, India
Reviewed 3 days ago NEW

I had been at this hotel from 24th DEC to 29th DEC 2016 and the way the hotel was decorated for Christmas and New Year was out of the world with faries and colourful Christmas tress everywhere. The Food was excellent and The Lounge played good International Music. The view of Big Hanging Light Lamps and Vases outside the Rooms...

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Helpful?
Thank nnd_rl
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us during the festive season and we are delighted to know that you enjoyed our festive decorations, the music at our Lounge and the Nuga Gama which serves authentic Sri Lankan cuisine. We do hope your stay with us was comfortable and your...

Singapore, Singapore
Reviewed 3 days ago NEW

2nd visit, stayed at the new wing this time. Design is more modern, view is better but facing surrounding left/right apartment. Basically not a bad place to stay in but their staff services for some could be better. Most are polite and provide excellent service but some are downright terrible.

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Helpful?
Thank shuhongz
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having loyal guests such as yourself reside with us and we are delighted to know that you enjoyed our rooms. Please accept our sincere apologies for any inconvenience and discomfort you may have experienced. We have made note of your comments and will take immediate measures to...

London, United Kingdom
Reviewed 3 days ago NEW

The flight time from the UK can leave you a bit frazzled and the late afternoon journey into Colombo once you're off the motorway doesn't help either. So it's good and comforting to arrive at a substantive international hotel. We were lucky enough to have a room on the ground floor so no messing about with lifts. We booked a...

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Helpful?
Thank Chris F
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed the ambiance and the comfort of our hotel, our cuisine and the Lagoon restaurant, our pool and the services provided by our associates. Please accept our sincere apologies for the mishaps that had...

Colombo, Sri Lanka
Reviewed 6 days ago NEW

I would like to thank the restaurant staff of " Tea Lounge" at cinnamon grand hotel colombo. As i visited the place on 18th March night and they gave the best & most attractive service ever i have experienced. Each & every 10 minutes of a time i was there , their staff never forget to check about my comfortability...

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Helpful?
Thank dilmi2017
Management response:

Thank you for your review of Cinnamon Grand Colombo. The pleasure is all ours to have you dine with us and we are delighted to know that you had wonderful experience at the Tea Lounge. Your commendation of our associate, Kusal is much appreciated and will be shared with him. We do hope you find the same fare at our...

Tamarindo, Costa Rica
Reviewed 6 days ago NEW

This hotel is located an hour drive from the Columbo airport and located in the business district of Columbo. The hotel is quite large with several restaurants within the property. A small shopping mall adjoins the hotel. Transportation for shopping and attractions is readily available. We used the small Tuk tuk's for our forays around town and the cost is...

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Helpful?
Thank Richard A
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed the convenience of our location, our comfortable rooms and our breakfast and dinner cuisine. We do hope your stay with us was comfortable and we look forward to welcoming you again with cinnamon...

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

The worst hotel in the world !!! Don't ever come here at all . The hotel looks good but the worst staff in any hotel I have ever been in my life . They don't have a manager on duty . Hashan acts as if he is the duty manager and when I asked for his business card he gave...

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Helpful?
1Thank naoura1
Management response:

Thank you for your review of Cinnamon Grand Colombo. Please accept our sincere apologies for any inconvenience and discomfort you may have experienced. We have made note of this incident with the parties concerns and will take necessary action to ensure that this does not recur in the future. However, we do hope that this does not desist you from...

Thane, India
Reviewed 1 week ago via mobile

The world buffet at Cinnamon Grand was a good experience. They have an amazing spread. Really enjoyed the food especially the Crabs masala. Wide variety of dessert. Plenty of options in Chicken. 100% recommended for foodies...

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Helpful?
Thank Vinit P
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you dine with us and we are delighted to know that you enjoyed our cuisine. Thank you for your wonderful recommendation and we look forward to welcoming you again with cinnamon hospitality. Thank you. Best Regards,

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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 

Additional Information about Cinnamon Grand Colombo

Address: 77 Galle Road, Colombo, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: RM674 - RM939 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cinnamon Grand Colombo 5*
Number of rooms: 501
Reservation Options:
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Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Hotel Style:
#3 Business Hotel in Colombo
#3 Family Hotel in Colombo
#3 Spa Hotel in Colombo
#4 Romantic Hotel in Colombo
#5 Luxury Hotel in Colombo
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Questions & Answers

Here's what travellers have asked, with answers from Cinnamon Grand Colombo staff and other travellers.
20 questions
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Salt Lake City, Utah
7 months ago
Kolkata (Calcutta), India
5 months ago

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Questions? Get answers from Cinnamon Grand Colombo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor for ease of movement”
 of 5 bubbles chrisfA9006CW, 22 Mar 2017 | Read review
“There are an old and a new wing. Go for the new wing.”
 of 5 bubbles S3718OAalices, 14 Mar 2017 | Read review
“corridors are very long, ask for room near elevator”
 of 5 bubbles manisfeld, 13 Mar 2017 | Read review
“The new block rooms might be more up to date.”
 of 5 bubbles dem927, 12 Mar 2017 | Read review
“All rooms are excellent, the newly renovated rooms give you pool view.”
 of 5 bubbles jackie_rup, 9 Mar 2017 | Read review
5 of 5