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Sura Design Hotel & Suites

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#113 of 1,108 Hotels in Istanbul
Certificate of Excellence
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879 Reviews from our TripAdvisor Community

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Showing 511: English reviews
Haifa, Israel
Reviewed yesterday NEW

complex of 5 & 4 stars hotels to same owner. nice old town hotels ; first is 5 stars hotel - nice rooms - clean - not so big - there are family rooms ( as a 2 connected rooms ) small lobby ; outdoor swiming pool ; very helpful staff ; we got lunch there ( was delicious good...

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Helpful?
Thank maher629
Copenhagen, Denmark
Reviewed 1 week ago

We enjoyed the hospitality and the very friendly and nice service at the hotel. Extremely convenient and close location to all major attractions in the sultanehmet. We will be back when visiting Istanbul again.

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Helpful?
Thank TrunteDK
Sura Hotel Y, CRM Specialist at Sura Design Hotel & Suites, responded to this review

Dear TrunteDK, Thank you very much for posting a review about Sura Hagia Sophia Hotel. Your feedback is highly appreciated. We are honored to see you have found our service quality worthy of mentioning. Please do not hesitate to contact us if you need any kind of assistance about Istanbul or Turkey. Best wishes from Istanbul. CRM Department Sura Design...

Reviewed 2 weeks ago via mobile

Sura design hotel was perfect. The Ottoman theme design creates a wonderful atmosphere that takes you to another place. The staff are very friendly and always helped us with a smile. The private breakfast in the hotel was wonderful with a variety of food and a great service. Fresh omelette and Burak are also served. The room was amazing always...

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Helpful?
Thank RitaN7
Sura Hotel Y, CRM Specialist at Sura Design Hotel & Suites, responded to this review

Dear Rita, Thank you very much for your kind feedback! We appreciate all your superb comments about our facilities and service quality. We are delighted to see that you enjoyed our hospitality as well as hotels convenient location. Please do not hesitate to contact us if you need any kind of assistance about Istanbul or Turkey. Best wishes from Istanbul...

Doha, Qatar
Reviewed 4 weeks ago

Hotel is very good , I have enjoyed a three nights . Staff in general very nice . Cant's fine much negative , but more positive . Just a note on the amenities and house keeping ; Towels are quite old (hard) Room service is fast and reliable , however the food presentation needs some work ! (broken plastic trays...

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Helpful?
Thank AdelH10
Singapore, Singapore
Reviewed 12 December 2016 via mobile

I've been to Istanbul several times and this has gotta be my most favourite hotel. It is conveniently located in a busy street close to Sultahnamet tram station, Hagia Sophia, Blue Mosque, 10-minute walk to Grand Bazaar and you're never short of restaurants and bars here! There were some hiccups during check in- it took them forever to check me...

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Helpful?
Thank Morgenstern27
Sura Hotel Y, CRM Specialist at Sura Design Hotel & Suites, responded to this review

Dear Morgenstern27 Thank you very much for choosing us for your stay in Istanbul! We appreciate your kind comments - Old City. I am so glad that you had a pleasant stay at our hotel. Please feel free to contact us if you need any assistance about visiting Istanbul or Turkey again. Our guests are important for us , ''We...

Budapest, Hungary
Reviewed 10 December 2016 via mobile

We stay at room 3508 room not good as I expected Staff very nice location perfect and souranding very pleasant every thing closed But I believe the fifthfloor not as good as other floor We met very nice waiter at breakfast her name Danish she was very nice and always smiling

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Helpful?
Thank aaanatalina
Sura Hotel Y, Crm Department at Sura Design Hotel & Suites, responded to this review

Dear Aaanatalina! Thank you very much for taking the time to post your review. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive feedback. I will share your comments with our team.Next time me personal,will be charge to give the best room for you.Please don't hesitat to contact with us .For...

Reviewed 30 November 2016 via mobile

Our room was a double on the 4th floor. Good size, clean and quiet. Hotel staff friendly and helpful. Beautiful design. Best location, only minutes from Aya Sofia and Blue Mosque. Many restaurants and caffe's close by. Minutes from tram station.

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Thank Disa S
Sura Hotel Y, CRM Specialist at Sura Design Hotel & Suites, responded to this review

Dear Disa S, Thank you so much for your beautiful details review . We are very happy to hear that you enjoyed your stay in each of our servises. We hope to have oportunity to see you and your family again, in our hotel! Sincerely , CRM Department Sura Desing Hotel & Suits guestcare@surahotels.com

Reviewed 26 November 2016 via mobile

From the moment we arrived to the moment we left, we had exceptional service! The rooms were clean and spotless. We had Mrs Aisha who gave us personal service and a friendly smile. The breakfast was outstanding and beautifully presented. The staff made you feel special and had a smile on their face every morning. I celebrated my birthday while...

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Thank Rhonda O
Sura Hotel Y, CRM Specialist at Sura Design Hotel & Suites, responded to this review

Dear Rhonda O, Name of all personel ,we want to thank you for your commen. Our customer opinion are very important for us.We are glad that you choose to celebrate with us your special day (as a Birthday)!Feeling happy that you really liked it.Each guest is special for us. We will be always disponibile , to complet the wishes of...

Fremont
Reviewed 20 November 2016

We visited Istanbul for the 1st time this year and with the political unrest were a bit hesitant and skeptical about our trip. We braved it and came anyway. Upon arrival we were pleasantly surprised by the cordiality and accommodating nature of the staff. The rooms were really nice and clean and the mirrors and glass work all around certainly...

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Thank Max M
Sura Hotel Y, CRM Specialist at Sura Design Hotel & Suites, responded to this review

Dear Max M Name of all personel, we want to thank you for your commen. Our customer opinion are very important for us.We are glad to hear that in all your trip detail and the time that you pass in our hotel was everything ok!Feeling happy that you really liked it.Each guest is special for us. We will be always...

Reviewed 16 November 2016

Special thanks to Ms. Asli, she gave us wonderful assistance in booking our room. Mr. Dogan Sahin was extremely helpful and friendly in whatever query we took to him. He is a google master and would give you an excellent advice whatever you ask him about. Mr. Mehmet was very friendly and cooperative. Overall the staff will make you feel...

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Helpful?
Thank Haider A
Sura Hotel Y, CRM Specialist at Sura Design Hotel & Suites, responded to this review

Dear Haider, First of all we would like to thank you very much for your extensive review of our hotel and we are very pleased that we could meet all of your expectatins. In regards to your praise for the excellent service you received, this pleased our staff very much and so we are looking forward to welcoming you again...

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Staying in Sultanahmet

Neighbourhood Profile
Sultanahmet
With so many unmissable attractions within a mere stroll of each other – and all set around the site of an ancient Byzantine hippodrome – Sultanahmet is an overwhelmingly popular tourist destination, and a prime location for visitors to be wowed on a truly epic scale. Beyond the wonders of the Blue Mosque, the Hagia Sophia, Topkapi Palace, and more, this relatively small area of Istanbul somehow manages to retain an air of peace and calm. It offers visitors a significantly less celebrated but nonetheless pleasant network of quaint lanes and side streets, majestic panoramas of the Bosphorus, and an impressive assortment of accommodation options for all budgets and tastes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Sura Hotel is located in the Sultanahmet district,which still protects their authentic historical beauty all through the challenging years.The 60 innovative designed rooms and suites,welcomes you with the latest features in comfort and style for our guest's. Each place reflects fresh and contemporary style.This pure luxury hotel allows its guests a chance to discover the glorious historical places such as Topkapi Palace,Blue Mosque, Hagia Sophia and Grand Bazaar ... more   less 

Additional Information about Sura Design Hotel & Suites

Address: Divanyolu Cad. Alemdar Mah. Ticarethane Sok. No:45, Istanbul 34122, Turkey
Region: Turkey > Istanbul > Sultanahmet
Price Range: RM252 - RM652 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sura Design Hotel & Suites 5*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#83 Luxury Hotel in Istanbul
#103 Family Hotel in Istanbul
#111 Romantic Hotel in Istanbul
#147 Business Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Sura Design Hotel & Suites staff and other travellers.
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Questions? Get answers from Sura Design Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“historical view”
 of 5 bubbles maher629, 22 Jan 2017 | Read review
“Make sure you order double beds if you are single travelers”
 of 5 bubbles AdelH10, 24 Dec 2016 | Read review
“Luxury hotel for mid-range prices. So all in all - great value for money.”
 of 5 bubbles 649MaxM649, 20 Nov 2016 | Read review
“if you travel with children you choose connected two rooms. For the better sight choose 3 or 4 floor.”
 of 5 bubbles melisab201, 11 Nov 2016 | Read review
“Rooms - value for money”
 of 5 bubbles omarfaroukj, 31 Oct 2016 | Read review
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