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BEST WESTERN Citadel Hotel

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#169 of 1,109 Hotels in Istanbul
Certificate of Excellence
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432 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Laurel, Maryland
Level Contributor
163 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 October 2016

Our tour group stopped here for lunch. Great outdoor dining, with an awesome view of the harbor/ Build up against the old citadel walls. Perfect location, excellent dining, clean rest rooms. Fast and efficient service for a large group dropping in. good wifi.

Helpful?
Thank Patrick S
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Level Contributor
5 reviews
4 hotel reviews
Reviewed 24 September 2016 via mobile

Hotel is one of the most excellent hotel in Istanbul with unique location in front of the Marmara Sea. Good for relaxation and to enjoy the view of the sea in the morning from room window and while you are in the restaurant having breakfast. Very good staff who are friendly and supportive.

Helpful?
Thank MD A
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure having... More 

Riyadh, Saudi Arabia
1 review
Reviewed 18 September 2016

Best Western CITADEL hotel in Istanbul is such a hotel that added value to my vacation as well as my kids. Location, view, food and staff are excellent. Special thanks to Mr. Ridwan who used to deal with guests in very professional way and trying his best to assist them by spending a lot of time making our trip enjoyable... More 

Helpful?
Thank waelshubeir
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2016 via mobile

The location was pretty amazing. Not too close to Blue mosque, not to far. It took about 10 mins for us to walk to the main attraction points. The room was not that big and we had 7 luggages since we visited Turkey on our way moving to Canada. They kept our extra luggages in their storage space locked. So... More 

Helpful?
Thank Tafriha C
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay with us at BW Citadel Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL More 

Alexandria, Egypt
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2016

Very nice hotel with a breathtaking view of the Marmara Sea .The hotel is also close to the blue mosque. Friendly English-speaking personnel. Mr. Mesut Kiraz and Mr. Niyazi Ok at the reception were extremely helpful and really did everything to make our stay very pleasant. Their help and friendly attitude are greatly appreciated. The breakfast is delicious with different... More 

Helpful?
Thank selkhatib1
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

Al Ain, United Arab Emirates
1 review
Reviewed 25 July 2016

In addition to its beautiful sea view and Sultanahmet attractive area location, the whole experience was very excellent indeed. The staff are absolutely helpful and ever smiling. The rooms, beds and baths are very clean indeed. Finally, the food in the breakfast was excellent and plenty of variety. I would certainly book again.

Helpful?
Thank basharissa
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant... More 

West Kelowna, Canada
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2016

Great location overlooking the Sea of Marmara. Make sure you get a room facing the sea it was one of the highlights of our stay. The room we were in was small but but in good condition. Staff was friendly and helpful. The breakfast had many items to pick from and was a real treat. The hotel is only a... More 

Helpful?
Thank westerley
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure... More 

Pitlochry
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 June 2016

We stayed here for a city break in June. Views from the hotel were stunning. You are within a 10 minute stroll of the local shops, bars and restaurants. However the food in the hotel is fantastic so worth staying in. We walked along the beachfront to the harbour. Within walking distance of so many wonderful places to visit. If... More 

Helpful?
Thank Happy_Holidays34
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest , Thank you for your feedback regarding your recent stay with us at BW The President Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Atakan ALTUĞ General Manager BEST WESTERN PLUS... More 

1 review
Reviewed 23 June 2016 via mobile

Located in Sultanahmet and near the sea of Marmara, this hotel can boast of excellent views from some rooms facing the sea. The breakfast is sumptuous. Staff ever ready to help and most importantly, they speak English.

Helpful?
Thank Deepika B
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay with us at BW Citadel Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL More 

Manchester
1 review
Reviewed 16 June 2016

Lovely hotel and staff and location, everything was perfect. This was a small hotel and this made the service even more friendly. The food was great and the service was excellent. I would definitely recommend this hotel to family and friends and would stay here if visiting Istanbul again.

Helpful?
Thank Iffatkhan2004
BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review

Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure... More 

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Staying in Sultanahmet

Neighbourhood Profile
Sultanahmet
With so many unmissable attractions within a mere stroll of each other – and all set around the site of an ancient Byzantine hippodrome – Sultanahmet is an overwhelmingly popular tourist destination, and a prime location for visitors to be wowed on a truly epic scale. Beyond the wonders of the Blue Mosque, the Hagia Sophia, Topkapi Palace, and more, this relatively small area of Istanbul somehow manages to retain an air of peace and calm. It offers visitors a significantly less celebrated but nonetheless pleasant network of quaint lanes and side streets, majestic panoramas of the Bosphorus, and an impressive assortment of accommodation options for all budgets and tastes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Citadel Hotel

Address: Kennedy Caddesi Sahil Yolu No.32 | Ahirkapi, Istanbul 34400, Turkey
Region: Turkey > Istanbul > Sultanahmet
Price Range: RM255 - RM424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Citadel Hotel 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Best Western Istanbul
Istanbul Best Western
Hotel Style:
#70 Family Hotel in Istanbul
#82 Romantic Hotel in Istanbul
#119 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Citadel Hotel staff and other travellers.
8 questions
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Questions? Get answers from BEST WESTERN Citadel Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You will enjoy sea view every morning by booking a room with sea view or corner suites with little extra cost.”
 of 5 bubbles waelshubeir, 18 Sep 2016 | Read review
“sea view suites are the best”
 of 5 bubbles selkhatib1, 5 Aug 2016 | Read review
“Get a room with a sea view!”
 of 5 bubbles westerley, 17 Jul 2016 | Read review
“Sea Front Views allow you to watch the dolphins and boats.”
 of 5 bubbles Happy_Holidays34, 28 Jun 2016 | Read review
“Sea view room will absolutely recommended. Higher level better as you may hear vehicle by the road for lower room”
 of 5 bubbles Zues1020, 11 May 2016 | Read review
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