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Akgun Istanbul Hotel

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234 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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Washington DC, District of Columbia
Reviewed 5 days ago NEW

I stayed in this hotel during an unexpected flight cancelation for a day and a half. The first thing you notice is that the check-in is very fast. The hotel is very clean and you will notice it immediately. Most of the staff doesn't speak English well but they are very nice and willing to help you with everything. The...

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Helpful?
Thank eldosokyjl
SALES M, Satış Müdürü at Akgun Istanbul Hotel, responded to this review

Dear Guest , First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

Durban, South Africa
Reviewed 1 week ago via mobile

Top class hotel with beautiful finishes. Rooms was huge with good quality furnishings. Bathroom was updated and all amenities was provided for us even stuff we did not need. They paid alot of attention to detail. Wifi was slow dou but for $3 u can get faster wifi. Hotel restaurant served tasty food and had a variety(personal wish is that...

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Helpful?
Thank Bilaal S
SALES M, Satış Müdürü at Akgun Istanbul Hotel, responded to this review

Dear Bilaal , First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

Reviewed 9 December 2016

The front desk personel was rude, unhelpfull and arrogant. Even though the hotel offers free WIFI in reality you have to pay for it and it doesnt work anyway. The gym is a joke and most of the machines were out of order. The hotel is very noisy, especially the elevators (you hear the noise they make during the all...

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Helpful?
Thank Radek H
SALES M, Satış Müdürü at Akgun Istanbul Hotel, responded to this review

Dear Radek, First of all I would like to thank you for preferring Akgün İstanbul Hotel the problems you indicated has been forwarded to the relevant departments.We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip, and we desire you experience...

Reviewed 5 December 2016 via mobile

The Hotel is comfortable, nice, clean and the people working in it are very helpful. But the services and the building itself is not for a 5 stats hotel, and you will notice that as soon as you see how small the elevator is and the room design. Any way I did not have any problems while staying there, the...

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Helpful?
1Thank Ibraheem A
SALES M, Satış Müdürü at Akgun Istanbul Hotel, responded to this review

Dear Guest, We are very sorry about this situation. Thank you for your all commentaries.We will take notice of your all criticism. Hope to see you again. Yours faithfully.

Reviewed 30 November 2016

Arrived to the hotel early morning, the hotel is nice, the room was clean and cozy, You can find mostly what you need inside the hotel, which makes your short period stay comfortable. But, the only thing which I couldn't understand they don't allow visitor's. When I was ready to pay. My sister was quite upset, that she couldn't spend...

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Helpful?
Thank El M
SALES M, Satış Müdürü at Akgun Istanbul Hotel, responded to this review

Dear Guest, First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

Amman, Jordan
Reviewed 20 October 2016

The stay I had was great, great welcoming staff, very helpful and available at all times. You can mostly find what you need inside the hotel and the metro station is just 2 minutes walking distance. The only notes I have would be about the air conditioning as it needs improvement as well as the variation in the food they...

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Helpful?
Thank Omar A
SALES M, Satış Müdürü at Akgun Istanbul Hotel, responded to this review

Dear Guest, First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

London, United Kingdom
Reviewed 12 October 2016 via mobile

Was transferred here by Turkish airlines for my transit stay. Hotel lobby area and staff were good. The wifi in my room was quite weak but was good in lobby area as was of course free of charge. Ordered room service and sandwich was average. Location was quite good as this hotel is near Aksaray which means you are only...

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3Thank AhmedJamal
SALES M, Satış Müdürü at Akgun Istanbul Hotel, responded to this review

Dear AhmedJamal, First of all I would like to thank you for preferring Akgün İstanbul Hotel the issues that you indicated has been forwarded to the related departments.We value all your feedbacks as they guide us, motivate greatly and help us to provide better services. We would love to welcome you again in your next trip, and we desire you...

Jerusalem, Israel
Reviewed 9 October 2016

I was put up recentlyat this Hotel. It is beautifuly appointed, clean and the service was very good. Although they did not speak much english, Elif,Furkan and Kamil, tried their best to help me in any way possible. The room was lovely and many great amenities. I enjoyed my brief stay and would definitely go again when in Istanbul A...

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Helpful?
Thank dvorah7
SALES M, Satış Müdürü at Akgun Istanbul Hotel, responded to this review

Dear Guest, First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

Saudi Arabia
Reviewed 6 September 2016 via mobile

The hotel is good for its location and I stayed in it for 20 days but it's not good for the following reasons: 1) Air Conditioner is very poor and not cold even after complain many times still not cold. 2) Room cleaners they don't do their job properly. 3) Breakfast is the same everyday no change at all even...

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Helpful?
Thank Killua55
SALES M, Satış Müdürü at Akgun Istanbul Hotel, responded to this review

Dear Guest, We are very sorry about this situation. Thank you for your all commentaries.We will take notice of your all criticism. Hope to see you again. Yours faithfully.

Tel Aviv, Israel
Reviewed 26 August 2016

Great hotel to stay in Istanbul We stay only for one night. Very luxury and big hotel with all you need . very polite and helpful staff very good food and nice and large rooms. nice swimming pool and a gym.

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Thank 85Danny
SALES M, Satış Müdürü at Akgun Istanbul Hotel, responded to this review

Dear Guest, First of all, thank you for choosing Akgün İstanbul Hotel. We are very happy to hear that you are pleased with your stay. We do hope, you will allow us the opportunity to be of service to you again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Akgun Istanbul Hotel, surrounded by city walls in the old center of Istanbul is near the historic Topkapi Palace, Hagia Sophia Museum, Blue Mosque, Kariye Museum, the legendary Grand Bazaar, 5 km from Taksim Square, 10 km to Ataturk Airport and many other magnificent mosques, monuments and museums all within 2-3 km. The underground Metro station and bus stops are within walking distance (30 meters). Ataturk Airport, World Trade Center (CNR) and the Forum shopping center can be reached by using the light rail line which passes in front of our hotel.Akgun Istanbul Hotel boasts 263 deluxe rooms with Jalousie bathrooms (6 Connected rooms), 2 deluxe rooms for the disabled, 10 junior suites and 1 Presidential suite resulting in a total of 276 rooms consisting of 550 bed capacity. Akgun Istanbul Hotel provides a variety of services including restaurants, bars, sauna, Turkish bath, Finnish bath(steam bath), gym, spa, massage center, 24/7 room service, business center, fax, printer, indoor-outdoor parking, valet service, baby care, outdoor pool, male/female hairdresser, photo lab and drugstore. ... more   less 

Additional Information about Akgun Istanbul Hotel

Address: Adnan Menderes Bulvari | Topkapi, Istanbul 34093, Turkey
Region: Turkey > Istanbul
Price Range: RM236 - RM405 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Akgun Istanbul Hotel 5*
Number of rooms: 276
Reservation Options:
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Also Known As:
Akgun Hotel Istanbul
Hotel Style:
#169 Spa Hotel in Istanbul
#330 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Akgun Istanbul Hotel staff and other travellers.
3 questions
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Questions? Get answers from Akgun Istanbul Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not chose a room close to the elevators. Otherwise, you will not sleep.”
 of 5 bubbles radekh958, 9 Dec 2016 | Read review
“ask for a room with a view to the front-I saw the great Mosque!”
 of 5 bubbles dvorah7, 9 Oct 2016 | Read review
“There is no special views for this Hotel. Better upper Floor rooms for being more quiet.”
 of 5 bubbles Zied_Dahmani, 14 Aug 2016 | Read review
“near airport, luxury rooms, great service, kind personel”
 of 5 bubbles jovann2015, 27 Oct 2015 | Read review
“Pick a room away from the street”
 of 5 bubbles sunmanyawuo, 7 Sep 2015 | Read review
5 of 5