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Steigenberger Hotel Maslak Istanbul

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Steigenberger Hotel Maslak Istanbul
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1,237 Reviews from our TripAdvisor Community

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There are newer reviews for Steigenberger Hotel Maslak Istanbul
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Showing 717: English reviews
Reviewed 5 January 2016

The hotel is very comfortable, has nice view, very good restaurant with amazing sortiment of breakfast. The location is perfect if you have a business in that area. Although the underground station is next to the hotel, so you can reach the center in 20 minutes. The only thing what i was not able to find a shopping mall, but...

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Helpful?
1Thank Dobó N
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'Dobó N', Thank you for taking the time to share your feedback following your stay at the Steigenberger Hotel Maslak Istanbul. We look forward to welcoming you back to our hotel on your next visit. Kind regards, Cansu Yorukoglu General Manager

Pune, India
Reviewed 3 January 2016

My wife and I and our friends, another couple, stayed at the Steigenberger Hotel Maslak Istanbul for three days in October 2015. We found the hotel spacious, very close to the Metro station and with very helpful and friendly staff. We enjoyed our stay. Only negative was that, if you are not a smoker, you need to ask for a...

Review collected in partnership with this hotel
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1Thank Dileep D
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'Dileep D', Thank you for taking the time to share your feedback following your stay at the Steigenberger Hotel Maslak Istanbul. It certainly sounds like you were able to thoroughly enjoy your time with us. With a strong focus on delivering enriching experiences to all our guests, I was very pleased that you satisfied with our services. We take...

Bangkok, Thailand
Reviewed 26 December 2015

The friendly and attentive staff is the heart of the Hotel. The rooms are cosy, comfortable and very spacious. Most impressive is the view over Istanbul and the Bosporous. The trendy SUDA KEBAP Restaurant offers tasty Turkish specialities the head waiter composed for us. Housekeeping was very effective and the room always in excellent condition, the use of laundry and...

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Helpful?
2Thank George M
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'George M', Thank you for taking the time to write this review. I am very pleased that you were able to benefit from our services and I look forward to sharing your kind compliments with the rest of the team. I hope to welcome you back to the hotel in the near future. Wish You Happy New Year... Kind...

Copenhagen, Denmark
Reviewed 25 December 2015

We arrived very late but were checked in speedily and were overwhelmed by the comfortable room and amazing view over the modern part of Istanbul. The breakfast was a real treat and the chocolate mousse dessert in the evening the real thing. Unfortunately we did no have time to enjoy the numerous facilities of the hotel but everything we saw...

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Helpful?
1Thank Coldings
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'Coldings', Thank you so much for your feedback on your stay at Steigenberger Maslak Istanbul. We are glad to hear your recommendation and your positive comments. It makes us very proud to hear that you was satisfied with your stay in our hotel. Please be assured that we will pass your positive comments to our staff. They will be...

Brussels
Reviewed 22 December 2015

The hotel is a solid hotel - of a Sheraton/Hilton standard. The location is close to transport to get into the centre and close to a main road for other locations. Remember, Istanbul traffic is difficult at the best of times, getting good connections is useful. There is a great bar on the top floor with views over the city.

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Helpful?
1Thank Shellers67
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'Shellers67', Thank you for taking the time to share your feedback following your stay at the Steigenberger Maslak Istanbul. It certainly sounds like you were able to thoroughly enjoy your time with us. Our location is near by Bosphorus indeed business plazas with access to city by metro and shopping centers around the hotel.Therefore, they easily reach the city...

Nottinghamshire, United Kingdom
Reviewed 22 December 2015

The hotel is recently become famous and still they are not running the hotel 100%. You can easily see this from outside. But the hotel has the potential to be one of the best hotels in Istanbul. Nothing to say about the room style, quality and sleep comfort. This is very good and luxury. The food and beverage is also...

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Helpful?
1Thank Mason M
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'Mason', We would like to thank you for choosing our hotel for your accomodation. We appreciate your worthy comment about our services. With a focus on creating memorable experiences, it is very pleasing to hear that this is being delivered to you consistently when you are visiting the Steigenberger Hotel Maslak Istanbul. Wish you happy new year. Kind regards,...

Lisbon, Portugal
Reviewed 21 December 2015

The surprising problem was the rather poor English language proficiently of almost staff members and the rather clumsy way the breakfast is handled by the staff as they seem not to notice new people arriving to the room and therefore we may wait forever for them to notice us and bring us coffee and/or milk.

Review collected in partnership with this hotel
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Thank 980fmonteiro
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear '980fmonteiro', Thank you for taking the time to convey your comments regarding your recent experience with the Steigenberger Maslak Istanbul. Your willingness to share your thoughts with us is genuinely appreciated. It is our goal to provide the highest level of customer service. We rely on our guests to let us know when we have fallen short. Comments such...

Izmir
Reviewed 21 December 2015

Excellent service excellent room very clean. Excellent location perfect hospitality. Delicious and perfect food and service in breakfast. I am looling forward to visit Istanbul and stay in the hotel again with my family.

Review collected in partnership with this hotel
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1Thank sebnemt19
Steigenberger M... I, Guest Relations Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear sebnemt19, We are always pleased to receive praise and acknowledgment of such a positive nature. Thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Steigenberger Istanbul Maslak. Sincerely, Cansu Yörükoğlu General Manager

Leicester, United Kingdom
Reviewed 17 December 2015

We stayed here for a couple of days as part of a tour and we were impressed as soon as we arrived with the outside reception area being decorated with many fairy lights. Our corner room (507) was large with 2 double beds, a table and chairs and a sofa and 2 armchairs. There were good toiletries, free slippers, etc...

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1Thank PhilipLeic
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'PhilipLeic', Thank you for taking the time to share your feedback following your stay at Steigenberger Hotel The Maslak Istanbul . It certainly sounds like you were able to thoroughly enjoy your time with us. Our location is near by Bosphorus indeed business plazas with access to city by metro and shopping centers around the hotel. We take great...

Vienna
Reviewed 15 December 2015 via mobile

I am quite often in Istanbul and as I have business in Maslak I needed a hotel there. Now I have found the place to be at Steigenberger Maslak. Personal is very friendly, the rooms are comfortable and equipped perfectly. Everything is clean as you expect. Last but not least the restaurant serves great Turkish food from an open fire....

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1Thank alexandersN717VY
Steigenberger M... I, General Manager at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear Thank you for taking the time to share your feedback from your experience at Steigenberger Hotel Maslak Istanbul. We very much appreciate you taking the time. It was a delight to read of your enjoyable visit and we certainly appreciate your loyalty as a valued guest. We are dedicated to provided enriching experiences to our guests and I am...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Steigenberger Hotel Maslak Istanbul

Address: Buyukdere Caddesi 233 | Ucyol Mevkii. No. 233 Maslak, Istanbul 34398, Turkey (Formerly Sheraton Istanbul Maslak Hotel)
Region: Turkey > Istanbul
Price Range: RM284 - RM1,213 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Maslak Istanbul 5*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Travelocity so you can book your Steigenberger Hotel Maslak Istanbul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Istanbul
Istanbul Sheraton
Hotel Style:
#154 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Hotel Maslak Istanbul staff and other travellers.
4 questions
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Questions? Get answers from Steigenberger Hotel Maslak Istanbul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Need to check room temperature often.”
 of 5 bubbles TSIZ, 24 Dec 2016 | Read review
“Some rooms are a little dark, if you are planning to stay at hotel during day, make sure you get a Sun Facing room.”
 of 5 bubbles Soorena_S, 19 Dec 2016 | Read review
“Wonderful view with large room :)”
 of 5 bubbles ESD_85, 24 Nov 2016 | Read review
“Plz look on the air conditioner part, it is control system but some time I felt uncomfortable and called many times to increase the A/C. but not get proper response and no sleep well for many nights. Requested for cooler as well but I haven't get it too. Reception guys told no extra stock. So many people facing the same issue, plz look and remove the control system. ”
 of 5 bubbles 179nivashr, 2 Nov 2016 | Read review
“Try to get a room above 15th floor as traffic is quite noisy as it is on a busy road with cars driving all day and night.”
  • my room 1512
 of 5 bubbles ElroydBlake, 27 Oct 2016 | Read review
5 of 5