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I stayed only one night. The rooms are okay but a bit noisy, I could hear the door slam in the room next door and the wall between us shook. However, it was a good hotel for one night and the rate with breakfast was...More
The room was very nice and comfortable but this is the only good thing about the hotel. The food was absolutely inedible and very poor. There is no choice, no menu, they just bring you something without asking what you want or at least communicating...More
1 Thank Juliya L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Istanbul - AirportResponded 6 January 2018
Dear Juliya L,
Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our rooms. On the other hand, we would like to apologize for not living up to your expectations regarding our...More
To start with the positive - the hotel is clean and the bed comfortable. The staff are friendly and as helpful as they can be. The breakfast is nothing special but is OK.
There are two big negatives though. Firstly the rooms are extremely noisy,...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Istanbul - AirportResponded 22 November 2017
Thank you for staying with us. I appreciate your comments about our hotel being clean and the beds comfortable. We strive to provide our guests with exceptional service, and we sincerely apologize for the outside noise disturbance, and for the inconvenience in locating...More
Honestly I have no idea on what criteria or what evaluation method IHG follows to certify a property for using their brand? The location of this property, total guest capacity- definitely ok in all respect but what about the total outcome? May not be impressive...More
Thank Khadem B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Istanbul - AirportResponded 9 August 2017
Hi Khadem B,
Thank you for your comprehensive review, highlighting not only the bad but also the good points of your stay. We are always grateful when a guest takes the time and effort to acknowledge our staff. On the other hand, I apologize for...More
After spending time in hotels in old city and Uzbekistan , this is almost like being back in USA.
Great breakfast comes free. Nice room and shower. Get back to airport easily. Price when we were there was about $36 a room