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The hotel staff are just lovely and accommodating. Especially if you consider challenges they have with some of the guests. This was my first visit in Eilat in 25 years, and my first ever at this hotel (i usually vacation at the Dead Sea several...More
Reception staff were nice and the breakfast spread is reasonable. Hotel room meets the basic requirements but room furniture is dated and not maintained. Another disappointment was the parking - we read that underground parking is available for guests, but were turned away as their...More
Thank winnie k
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel EilatResponded 3 weeks ago
Dear winnie k,
Thank you for your recent stay with us and reviewing our property. I am pleased to know you liked the friendliness of our staff. On the other hand, I am sorry for the shortfalls you have noticed with the condition of your...More
We recently went on a family vacation to Eilat and Stayed at the Crowne Plaza Eilat for 1/2 our trip. This was the worst experience I have ever had dealing with the Travel or Hospitality industry ever. We initially booked 2 nights using IHG Rewards...More
Thank David Y
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel EilatResponded 11 September 2017
Hello David Y,
Thank you for staying with us and for being our IHG Rewards Club member. It is unfortunate that you were not able to fully enjoy your stay with us due to the booking experience and the on- going renovations. I sincerely apologize...More
The room we stayed in was with stained carpet, dirty towels and used soap on the sink.
Also the light switch on the bed was broken with wires exposed.
But the most disgusting thing was two chunks of hair under the decorative bed cover.
Thank Slava Z
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel EilatResponded 10 September 2017
Hello Slava Z,
Thank you for staying with us and for leaving a review. I am sad to learn that your stay was negatively affected by the level of service you received and the condition of the hotel. Please accept our sincerest apologies for any...More
We where at the hotel in august 2017 for the first time and... last.
The room has a very dirty carpet. very very noisy lobby ..and no body from the staff to enforce rules, you just can't staying their.
But the worst is the service:...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel EilatResponded 25 August 2017
We appreciate you for sharing your review about your recent stay.
We are very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. I apologize for any inconvenience you might have experienced. Please...More
US$107 - US$277 (Based on Average Rates for a Standard Room)
#20 Spa Hotel in Eilat
#30 Luxury Hotel in Eilat
Non-Smoking Rooms ,
Number of rooms
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