Ramada by Wyndham Jerusalem

Ramada by Wyndham Jerusalem

Traveller (207)
Panorama of the Executive Room at the Ramada Jerusalem
360
Panoramas (12)
This is how we received our rooms.
Room & Suite (295)
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RM 1,142
RM 534
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About

4.5
#17 of 112 hotels in Jerusalem
4.2 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located within a walking distance from the" Museum District" and other tourist attractions the Ramada Jerusalem hotel offers 360 well appointed guest rooms ,restaurants,fitness center with indoor heated swimming pool, large garden and outdoor pool (open during the summer) ,variety of meeting and banquet rooms including a 10,000 Sqf ballroom. Located in the westren entrance to Jerusalem the hotel provides easy access to other parts of the country (Tel Aviv, Dead Sea and Beth Lehem) . The light train station, just opposite the hotel, and a 10 minutes ride on the light train brings the guest to/from the old city of Jerusalem . The central bus and train stations are just 5 minutes drive from the hotel . Ben Gurion international airport is located 35 Kms from the hotel.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Paid wifi
Indoor pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
Arabic, Hebrew

Location

Ze’ev Vilnay 6 Street, Jerusalem 91033 Israel
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
Ben Gurion Intl Airport
38.2 km
See all flights
Sde Dov Airport
52.8 km
See all flights
713Reviews13Q+A55Room tips
Traveller rating
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  • 92
  • 55
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Detailed Reviews
John McCain wrote a review Feb 2020
1 contribution
4.0 of 5 bubbles
Stayed for a week while touring Jerusalem. David the GM was quite friendly, as well as the hotel and restaurant staff. The food at breakfast and dinner was very good and lots of it. Good coffee machines and nice that the menus rotated somewhat.
The rooms where comfortable, and decent size. The cleaning staff needs to spend a bit more time when they clean, several places where dust and dirt had accumulated quite a bit, the toilet in the first room was not cleaned since the previous guests checked out. Also the maintenance department needs to do a better job at general upkeep as some areas of the rooms and hotel have a run down and tired look. The bathroom did not have a exhaust van that worked or if it did work it wasn't noticeable as it became a sauna when the shower was used.
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Date of stay: February 2020
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mendy wrote a review Jan 2020
7 contributions15 helpful votes
5.0 of 5 bubbles
Any reservations person can help you book a room, but it takes unique expertise to help a group.

Dan Athlan has that expertise. 

We required multiple rooms, overlapping dates, last minute additions: Dan is the Man!

He is quick to reply to emails and takes pride to ensure that his guests are happy with his personalized service.

If you need a group booking or even just a single room, we highly recommend reaching out to Dan to make your booking experience a pleasure.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandi_Guest_Relation, Guest Relations Manager at Ramada by Wyndham Jerusalem
Responded 16 Jan 2020
Loved your message and am making Dan a "Dan is the Man !" badge. Seriously, we take the view that our guest's holiday starts from the moment they book their hotel and Dan really personifies this, making sure that no matter how challenging a reservation each of our guests gets the holiday they wish for. We look forward to seeing you again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Howard I wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
Dan Athlan is the man! BEST reservations manager.
He makes sure you get the reservation and room for your needs, always their for all your needs, makes sure you get the best deal.
Need a hotel in Jerusalem Ramada call Dan the man;)
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David K wrote a review Jun 2022
3 contributions1 helpful vote
1.0 of 5 bubbles
The Hotel has lost touch with reality and think that they are doing customers a favor by allowing people to spend money with them.  The Ramada Jerusalem is actively hurting the Wyndham Brand.

The background for this story is that my family made a wedding at the hotel and probably spent 200K at the hotel during our time there, you would think we would have been treated a little better.

After check in we decided to go out rather than go to our room. When we arrived back at the hotel later in the evening we went to our rooms and discovered that they had not been prepared, and were not cleaned from the previous guess (we have pictures).  It took the hotel an hour and a half to get the rooms ready.

This was just the beginning of a horrific experience. At 8 am we get woken up by banging on the door, I go to the door to see what the emergency could be, there is a gentleman standing there who can't speak English or Hebrew,  through hand gestures and miming I understood that the emergency that they had to wake me and my family up for, was that they needed to know how many hangers were in the room. In case you were wondering we had 10.

When we went to check-out they decided to try and charge us double for one of our 3 rooms, the explanation being that the extra charge was because that we had one adult, and two children, instead of two adults and one child, After about an hour of arguing they walked that charge.
They refused to compensate us for not having our rooms ready until 10:30 pm saying that it was our responsibility to check our rooms prior to going out.

It's also worth mentioning that the rooms are old and haven't been updated in 20 years. The hallway on the 2nd floor has a water leak from the ceiling and the carpet is wet, the carpet in the rooms has mold on it, the bathroom fixtures are rusting, the doors slam, and overall everything is falling apart. This place operates like it's being run by teenage boys.
All this for over $200 per night per room. Spend your hard-earned money elsewhere. This place is a nightmare. Wyndham should remove its branding from this hotel, It's damaging their brand.
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Date of stay: June 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Stay Away From This hotel!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anthony K wrote a review Feb 2020
Chicago, Illinois46 contributions23 helpful votes
4.0 of 5 bubbles
I recommend this hotel due to their superb breakfast and multitude of options on the menu at the restaurant on the lobby floor. Unfortunately, if you’re eating at the restaurants, it’s going to be quite expensive. The gym is pretty nice for a hotel gym as well.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry Martin wrote a review Aug 2022
1 contribution
5.0 of 5 bubbles
Apologies for the delay in writing this review and I rarely write reviews but I have to Congratulate the professionalism of Dan Athlan the reservation manager which is the reason why I have come back. He has shown extreme professionalism and has dealt with every detail down to its finest. nothing was too much for him even with my load of enquiries . again from the first contact with him I felt like he was there just to help and reassure that my stay will be perfect with nothing missing . very caring and devoted with always responding in a timely manor.

Dan! if you lived in London I would hire you to teach people what good customer service is about!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ilan Brenner, Marketing at Ramada by Wyndham Jerusalem
Responded 5 Aug 2022
Dear Guest This is with great pleasure for as as well as privilege reading your review. We will honored sharing it with our team members specially with Dan . Human resources are the most vital component in company's stability and success in our competitive and challenging environment . We are looking forward to your arrival and wishing you a pleasant and enjoyable stay
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Harry Inglis wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
Wow! Wow! Wow!
Our family was concerned how this trip would work out but reservations manager Dan Athlan has been so amazing for us. We needed personilased rooms and sleeping requirements were difficult and he worked this to his best
If you want to stay in the ramada you must ask for Dan.
He is extremely attuned to all diffrentiating requests and needs.
Room types, meals, changing dates. Dan takes it all in his stride.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandi_Guest_Relation, Guest Relations Manager at Ramada by Wyndham Jerusalem
Responded 3 Mar 2020
Thank you Harry for your lovely review. We are always very happy to see that our guests are taken good care of from their very first interraction with us. Dan and his teammates are exceedingly good at simplyfying the reservation process and making your requests reality. We do hope to see you again when you make a return visit to Jerusalem
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eyal L wrote a review Sept 2022
2 contributions
5.0 of 5 bubbles
Dan Athlan, the hotel reservation manager, was courteous, professional and most importantly ideally made things witty with a great sense of humor. He booked our 24 day vacation with Ramada Jerusalem. My wife and I had such a good time booking our trip iat 4 a.m. with him and made us laugh while he booked our reservation. He made sure we got the best price available and was concerned all our meals were all completed in advance. We are thrilled and excited to meet him once we arrive.
Thank you Dan!!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ilan Brenner, Marketing at Ramada by Wyndham Jerusalem
Responded 7 Sept 2022
Dear Guests It is with great pride to read your review about our team member Dan Athlan. We will gladly share your review with our team members certainly with Dan . Our devoted team members are the most important resource for our successful operation and service to our dear guests. Wishing you the very best and looking forward to your visit .
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Judy Wine wrote a review Jan 2020
1 contribution
5.0 of 5 bubbles
Our family stay at the Ramada was made all the more enjoyable through the help of the manager of our reservations, Dan Athlan. Dan provided us a service of professionalism and extreme care. He understood our specific needs and went out of his way to accommodate every member of our family, sparing no details. He also managed to fulfill our many requests within budget. Dan is truly out there as an advocate for guests and he surely made us feel at home during our visit. We highly recommend Dan when booking your next stay at the beautiful Ramada Hotel in Jerusalem. If we're not there then, send him our best regards;)
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Date of stay: September 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ERH1818 wrote a review Sept 2022
Jerusalem, Israel68 contributions34 helpful votes
5.0 of 5 bubbles
We really missed the Ramada, our home away from home, when it was closed during COVID. No swimming or working out in the health club where we are members, no overnight or weekend getaways, and no summertime outdoor barbecues. We are so happy that the Ramada has re-opened! We are back at the health club, we were at two of the fabulous poolside barbecues, and we stayed over during the holiday of Shavuot. We are really looking forward to being back for Rosh Hashana and Yom Kippur. I must single out one staff member, who has been a true pleasure to work with since the reopening. Dan Athlan, the Reservations Manager is very helpful in making sure that we have just the right accommodations to fit our needs. The Ramada is lucky to have such a gem on staff, one who truly understands the meaning of customer service.
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Date of stay: June 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ilan Brenner, Marketing at Ramada by Wyndham Jerusalem
Responded 9 Oct 2022
Dear Ellen We were so thrilled to read your review which we will be privileged to share with our team members ,specially with Dan. Indeed we had gone through a long challenging period of the Covid but now resuming our operation with full energy. We hope you had enjoyed your stay during RH and Yom Kippur. Wishing you all the very best .
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Tracie B asked a question Dec 2019
Middleburg, Florida11 contributions5 helpful votes
Is there a laundry room where you can wash your own clothes? Are they coin operated machines?
Answer from Mandi
Jerusalem, Israel
No there aren't we of course offer a cleaning service with next day delivery. We do have an ironing room
Answer from Yosi
Santa Clarita, California294 contributions109 helpful votes
$30
cleantravler asked a question Jan 2018
Brooklyn, New York6 contributions
What is the hechsher (kosher certification) at Ramada Jerusalem?
Answer from Medina P
We have both Glatt Mehadrin Rabbinate Jerusalem and OU Hechshers.Looking forward to seeing you among our guests. Medina
Davedave111 asked a question Oct 2017
Plantation, Florida3 contributions7 helpful votes
Is the ramada walking distance to the kotel
Answer from Leah Z
New York City, New York318 contributions49 helpful votes
yes, it's walkable, but far. I found taking the light rail (from Kiryat Moshe which is a few minutes away) to HaIriya and then through the Old City a convenient way to get there.
Answer from shmulikc2017
Jerusalem, Israel
Dear Ms.Susan London, I respond to you with total empathy for your challenging situation. With heavy heart I must advise you that no animals or pets are permited at the Ramada Jerusalem. Sincerely Shmulik Cohen Standards & Guest Relation Manager
Sarah Clair N wrote a tip Jul 2023
4 contributions
1.0 of 5 bubbles
"Don’t stay and it you have to, don’t eat"
Read full review
Joan S wrote a tip Jul 2023
Chester, Virginia11 contributions1 helpful vote
5.0 of 5 bubbles
"Be patient as you learn the elevator. Shop at the hotel store near the lounge! Great deals. Use GETT, Israel's Uber. Excellent"
Read full review
Jason T wrote a tip Jun 2023
16 contributions
3.0 of 5 bubbles
"Don't expect to use the pool before 10am or after 6pm. Food is good but repetitive. I wouldn't stay for long periods here."
Read full review
Yitzchak B wrote a tip Jun 2023
1 contribution
5.0 of 5 bubbles
"Just enjoy. Be polite. Let them do their jobs. "
Read full review
bocaberger wrote a tip May 2023
Livingston, New Jersey255 contributions249 helpful votes
5.0 of 5 bubbles
"Ask for a renovated room"
Read full review
Not the right property for you?
There are more places to choose from in the Jerusalem area.
PRICE RANGE
RM 537 - RM 1,064 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada jerusalem hotel jerusalem
LOCATION
IsraelJerusalem DistrictJerusalemGivat Ram
NUMBER OF ROOMS
360
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RAMADA BY WYNDHAM JERUSALEM (R̶M̶ ̶6̶1̶2̶) RM 574: UPDATED 2024 Hotel Reviews, Price Comparison and 648 Photos (Israel) - Tripadvisor

Frequently Asked Questions about Ramada by Wyndham Jerusalem
Which popular attractions are close to Ramada by Wyndham Jerusalem?
Nearby attractions include Bible Lands Museum Jerusalem (1.1 km), Knesset (Parliament) (1.1 km), and Bloomfield Science Museum (0.7 km).
What are some of the property amenities at Ramada by Wyndham Jerusalem?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at Ramada by Wyndham Jerusalem?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ramada by Wyndham Jerusalem?
Yes, free parking is available to guests.
What are some restaurants close to Ramada by Wyndham Jerusalem?
Conveniently located restaurants include Ima Restaurant, Denya Cafe, and Ahavat HaYam.
Are there opportunities to exercise at Ramada by Wyndham Jerusalem?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Ramada by Wyndham Jerusalem?
Yes, dry cleaning and laundry service are offered to guests.
Does Ramada by Wyndham Jerusalem offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ramada by Wyndham Jerusalem?
The staff speaks multiple languages, including Arabic and Hebrew.
Are there any historical sites close to Ramada by Wyndham Jerusalem?
Many travellers enjoy visiting Old City of Jerusalem (3.4 km), Temple Mount Sifting Project- HaMasu'ot Lookout (4.8 km), and Western Wall (3.6 km).
Is Ramada by Wyndham Jerusalem accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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