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Crowne Plaza Hotel Jerusalem

1,735 reviews
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Traveller (609)
Room & Suite (333)
Dining (87)
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Overview
  • Excellent44%
  • Very good23%
  • Average15%
  • Poor10%
  • Terrible8%
Travellers talk about
“supreme court”(17 reviews)
“old city”(121 reviews)
“business lounge”(25 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel Jerusalem
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Contact Info
Name/address in local language
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Reviews (1,735)Write a Review
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Show reviews that mention
All reviewssupreme courtold citybusiness loungethe central bus stationupgraded roomhigh floorfront desk staffsmall balconyindoor poolan upgradedining roombreakfast and dinnerspecial thanksholy landlight railbennynour
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11 - 15 of 1,190 reviews
Reviewed 2 weeks ago via mobile

Very disappointed how a chain like this will allow this. It as dirty, dust on the desk . Construction going and a lot of noise, unless you want to be near convention no reason why to even try. Extra furniture in the room look more...More

Thank wolfb b
Reviewed 2 weeks ago via mobile

The hotel is located in an almost unbeatable location. However, the place is horribly rundown and there seems to be no attention to detail or to making your stay at this hotel anything but a regret. The hotel is in dire need of maintenance, good...More

Thank Yosi O
Response from Judith G, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded 2 weeks ago

dear mr Yossi Thank you for choosing to stay at Crowne Plaza Jerusalem. I appreciate you took the time to comment about your recent stay at our hotel. We are pleased to read your Comments.we have been sure to take on board your overall comments...More

Reviewed 3 weeks ago

Thank you to the bar waiter Yazed and Itay from Reception of Crown Plaza Jerusalem for being so helpful and pleasant. excellent food and very confortable room. I would like to come again to Jerusalem someday.More

Thank crisa_rusu
Response from Judith G, Manager at Crowne Plaza Hotel JerusalemResponded 3 weeks ago

Dear Crisa, Thank you so much for choosing the Crowne PLaza Jerusalem and for sharing your amazing review. It gives me great pleasure to read that you enjoyed the service given by Yazed and Itay . Your positive remarks have been forwarded to the hotel...More

Reviewed 3 weeks ago via mobile

Hotel is located near many bus stops and a ten minute walk to the central bus stato on and tram. The area is very quiet at night! Common areas in the hotel are nice and well kept. The rooms however are a bit tired and...More

Thank scott d
Response from Judith G, Manager at Crowne Plaza Hotel JerusalemResponded 3 weeks ago

Dear Scott d , Thank you for choosing to stay at Crowne Plaza Jerusalem. I appreciate you took the time to comment about your recent stay at our hotel. We are pleased to read your Comments.we have been sure to take on board your overall...More

Reviewed 3 weeks ago via mobile

For the price, this is an excellent quality hotel, near to the Jerusalem ‘light railway’ network (or tram system) which can whisk you into the old city in under fifteen minutes. The swimming pool and gym are superb, service is excellent (multiple waiters and staff...More

Thank Philip H
Response from Judith G, Manager at Crowne Plaza Hotel JerusalemResponded 3 weeks ago

Dear Philip H, Thank you for taking the time to write your own review regarding your recent stay at Crowne Plaza Jerusalem hotel. We are so thrilled to read that your stay meet your expectations. Learning from all reviews is at the core of our...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Spa
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Spa
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$100 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Jerusalem
#16 Spa Hotel in Jerusalem
#21 Business Hotel in Jerusalem
#28 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Jerusalem
#16 Spa Hotel in Jerusalem
#21 Business Hotel in Jerusalem
#28 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (609)
Room & Suite (333)
Dining (87)
Pool & Beach (33)
Business Centre & Event Rooms (18)
Family and Play Areas (7)
Questions & Answers
Ask a question
Zahavah S
27 October 2017|
AnswerShow all 6 answers
Response from Cannesgold | Reviewed this property |
Contact them directly
0
Votes
eyalandhila
26 October 2016|
AnswerShow all 9 answers
Response from Yaelh101 | Reviewed this property |
Yes
0
Votes
Stuart S
24 August 2016|
AnswerShow all 6 answers
Response from Judith G | Property representative |
Check in 15:00 Check out - 11:00 Best Regards Hotel Management.
0
Votes
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Room Tips
"Poor service at front desk."
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"All rooms have balconies so if you can get one facing the Old City that would be cool."
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"Avoid Friday night stays due to Shabbat travelers."
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"Be sure to ask for a better room if you are not happy"
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