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Crowne Plaza Hotel Jerusalem

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Crowne Plaza Hotel Jerusalem
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1,460 Reviews from our TripAdvisor Community

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Showing 1,026: English reviews
Brisbane
Reviewed 10 July 2015

Great hotel with wonderful staff! They even helped track my lost bag (from TK) by email while we went to Masada. It's a bit far from the old city but taxis aren't too expensive, be sure to bargain! You can walk to the main bus station from here to get to Masada or elsewhere in Israel. Excellent use of IHG...

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Helpful?
1Thank Tikibird
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Pensacola, Florida
Reviewed 8 July 2015

17th . Fl - It reminded me when we use to live in an apartment complex. Awoke with kids screaming parents yelling at the kids (2 am) in the hall, TV left on all night with a door propped open . Finally got to sleep just be awakened by cigarette fumes coming through our A/C vents nearly making my wife...

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Helpful?
Thank DMichael2014
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional...

Reviewed 8 July 2015 via mobile

It was mu second time in Jerusalem, I loved the old city and the Holy places. I stayed 4 nights at Crown Plaza hotel and everything was excellent there and perfect. The rooms are big and clean, the lobby is very Fancy , and as soon as we got there i met a worker called Kalthoom , she was very...

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1Thank amaneli55
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

NY
Reviewed 3 July 2015

I am a regular traveler. I appreciate a nice room, good facilities good food and possibly good staff. This Hotel stay featured all of the above! The room was really nice, with a separate sofa that could even sleep a couple. The beds were unusually comfortable. The view was at no extra charge but it was worth millions. The room...

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Helpful?
1Thank AmoBari
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Israel
Reviewed 2 July 2015

great food, great service, clean, and all the staff are very obliging. recomended.the food is fresh every meal, varied. combination between west and asian food. the sweeming pool is the best. very fast room service!

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1Thank Neria Z
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Jerusalem, Israel
Reviewed 1 July 2015

Taking an older (96) parent for an overnight luxury hotel-stay requires planning and thinking outside the box. The Crowne Plaza in Jerusalem presented a great answer. Their superior room enabled entrance to the "club lounge", where one could eat, drink, and relax until 10pm. This was the perfect answer. The room was very clean, and its facilities great. The reception...

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Helpful?
2Thank Judith L
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

new york
Reviewed 1 July 2015 via mobile

I am at this hotel now as my first stop of my tour in Israel . It is around 40 min away from the western wall. Five minutes away from machanie yehuda. There is a mall that is across the street too. The room is on the small side. What makes this hotel good is the food. The breakfast and...

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1Thank shellaNY
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Tel Aviv, Israel
Reviewed 28 June 2015

Before some days we have spent 4 nights in this hotel. I`d like to recommend this hotel. The service was excellent! Our room was always cleaned up while we had breakfast. The meals were tasty (we had a half-board). And I`d like to emphasize: here You can get at the dinner some cups of tea for free!!! ( All the...

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1Thank Tehila1512
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Jerusalem, Israel
Reviewed 26 June 2015 via mobile

liked the breakfast,the location and my airconditioned and very clean room.But Imma take of credits for the following: Stuff were polite just to the level of "sir" and "please" or at least not rude ,but were unkind and unpleasant. (Minos 0.4). Waiter ignored me (till i left) at the lobby cafe-(minos 0.6). Not all of the ways leads to the...

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Helpful?
1Thank yossi-us-il
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional...

Reviewed 25 June 2015 via mobile

But other than that it was really a very good hotel with excellent staff, very clean and pleasant room, excellent breakfast, very well located in now that the light rail is running it's almost the same as being down near the old city

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1Thank DurhamBo
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Jerusalem hotel is ideally located at the entrance to the capital, half an hour drive from Israel's international airport and within walking distance from the Knesset - the Israeli parliament and Supreme Court with their unique architecture, also in the vicinity the museums district. the Crowne Plaza Jerusalem hotel is the tallest building in the city and an impressive land mark. All rooms have balconies and are over looking the panoramic views of the old city and new quarters with breathtaking scenery of Judea hills in their backgrounds. The hotel offers a variety of banqueting solutions from 30 to 900 participants in a theater style seminar at our modern and audio-video equipped conference hall or at a sit down gourmet function as per your request. Within a few seconds walk the biggest indoor convention complex in Israel The ICC. At the Crowne Plaza Jerusalem You'll find the most updated executive services, Club lounge on the top 21st floor, Wireless high speed Internet connection in all rooms & public areas. Covered heated swimming pool and SPA including 2 tennis courts, gym, wet and dry sauna and workout studio classes. From It's great location you are invited to walk or a drive to each of this holy city's specially characterized historic areas and get back to your home away from home at the Crowne Plaza Jerusalem. ... more   less 

Additional Information about Crowne Plaza Hotel Jerusalem

Address: Givat Ram, Jerusalem 91130, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: RM431 - RM995 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Jerusalem 4*
Number of rooms: 397
Reservation Options:
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Also Known As:
Crowne Plaza Jerusalem
Jerusalem Crowne Plaza
Hotel Style:
#13 Spa Hotel in Jerusalem
#13 Family Hotel in Jerusalem
#22 Business Hotel in Jerusalem
#28 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Jerusalem staff and other travellers.
13 questions
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Tel Aviv, Israel
4 months ago
Beit Shemesh, Israel
6 months ago
8 months ago
Jerusalem, Israel

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Questions? Get answers from Crowne Plaza Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club rooms are more modern than deluxe rooms but all rooms can do with some TLC.”
 of 5 bubbles joshm150, 19 Feb 2017 | Read review
“Go somewhere else”
 of 5 bubbles , 19 Feb 2017 | Read review
“Shop around for other hotels before you book.”
 of 5 bubbles A8822BJmikea, 18 Feb 2017 | Read review
“Be sure to request one of the more modern rooms.”
 of 5 bubbles MsSky2u, 27 Jan 2017 | Read review
“Ask to see your room. There is a huge difference between those that have not been "renovated:, but even those are not stellar.”
 of 5 bubbles ALERG, 17 Jan 2017 | Read review
5 of 5