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Leonardo Plaza Hotel Jerusalem

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Leonardo Plaza Hotel Jerusalem
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1,348 Reviews from our TripAdvisor Community

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Showing 1,111: English reviews
North West England, United Kingdom
Reviewed 23 November 2014

We had a few days stay at the Leonardo Plaza Jerusalem.The rooms and service were wonderful and the food out-of -this world.The synagogue was well maintained and the Rabbi very friendly and welcoming.We would recommend this Hotel to anyone who wishes to spend sometime in this beautiful city.

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Helpful?
Thank Stephen W
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, My many thanks for your review,it is rewarding to know we succeed in providing superb hospitality . We are glad that you enjoyed your stay with us, and thank you for your patronage. We look forward to welcoming you back again for many more wonderful experiences

Reviewed 21 November 2014

clean hotel and rooms clean dining room and fresh food with excellent variety everyone is so nice got room upgrade for free just by asking could not make it to breakfast one morning so they sent room service breakfast for free would go there again

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Helpful?
Thank shaul B
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to hosting you again in...

London, United Kingdom
Reviewed 20 November 2014

I stayed at the hotel at the beginning of November. I was welcomed by the staff behind the desk with a big smile, was made to feel very at home, was given a lovely bedroom and was even given free complimentary wifi. Breakfast was amazing with a big variety of food. Was approached by the Guest relations manager Adi, who...

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Helpful?
Thank josh m
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near future, and provide an even better service.

Reviewed 19 November 2014

We stayed at the leonardo plaza hotel for few days . We really enjoyed our stay there. The lobby is amazing, well designed. Yasar from the. lobby was very kind and helpful . The food is delicious . Very nice hotel

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Helpful?
Thank Kate79000
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. We are glad that you enjoyed your stay with us, and thank you for your patronage. It will be our pleasure to host you again in the future.

New York City, New York
Reviewed 19 November 2014

The hotel used to be known as the Sheraton Plaza. It is centrally located, rooms have been renovated, and there are nice views. But it is quite overpriced for what you get, and besides that they charge additional for Wifi. The front desk is understaffed, and the staff at breakfast is very remote and not particularly friendly or helpful. Note...

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Helpful?
Thank marigold60763
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your comments. Good to hear you enjoyed the room, view and location. We sorry you were not totally satisfied with your service. We are committed to serving the needs of our patrons and your comments offer valuable feedback. You right, we charge for Wi Fi but in order to get Wi Fi for free you...

Coeur d Alene, Idaho
Reviewed 17 November 2014

The service and friendliness of the staff is amazing. The food was also delicious and so well prepared. The room and bed was very comfortable and I would stay there again and again if given the opportunity.

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Helpful?
Thank klgrjms
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post such graceful grattitude. our mission here at the Leonardo Plaza is to make everyone feel at home in Jerusalem. We are glad that you enjoyed your stay with us, and thank you for your patronage. It will be our pleasure to host you again in the future

New York City, New York
Reviewed 16 November 2014 via mobile

Had a wonderful experience. Service outstanding. Breakfast was perfect. Brilliant location next to Mamilla shopping, across street from Great Synogogue and near loads of coffee shops and restaurants. Would definitely come back here!!!

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Helpful?
Thank Leah S
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to hosting you again in...

Reviewed 15 November 2014

I came to the leonardo plaza hotel since the Sheraton days , and every time that im coming There is the great Ali from dining room which every time help me with everything . ali is very kind , helpful and smiling person . We know him for a long time . Thank you for everything .

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Helpful?
Thank Gjkk80
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for the nice review of our staff, I will be sure to pass on your comments. We pride ourselves on customer service and Ali is one of our most experienced. There are many hotels in Jerusalem and we appreciate your choice to stay at the Leonardo Plaza. We hope to welcome you again soon.

Reviewed 13 November 2014

What a great location ! The Leonardo plaza hotel is not just surrounded by resturants and coffee shops, but also a wall distance to the beautiful open mall Mamila, Ben yehuda and the great synagogue is just in front of the hotel. Very convince location in general. Food and service are great also.

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Helpful?
Thank avitalbo
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you writing a positive review of the Leonardo Plaza. It was a pleasure to host you and I will be sure to pass on how much you liked the food and service. Your right, our central location makes our beautiful city of Jerusalem very accessible. We look forward to seeing you again on your next trip.

Sao Paulo, SP
Reviewed 4 November 2014

It was my third time in Leonardo Plaza Jerusalem. It´s a good hotel, with excelent localization, near the Old City and Mamilla Shopping. The breakfast is gorgeous and the rooms are goods. The staff is helpful and ready to help. One important problem is the Wifi. In the rooms, the will doen´t work well. I recommend

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Helpful?
Thank RicardoBerk
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. Your right, our central location makes our beautiful city of Jerusalem very accessible. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. We look forward to seeing you again on your next trip.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 

Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: RM762 - RM2,210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leonardo Plaza Hotel Jerusalem 5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#10 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#24 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Plaza Hotel Jerusalem staff and other travellers.
28 questions
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Questions? Get answers from Leonardo Plaza Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“balcony was great, perhaps try to get a room away from the elevators for shabbat.”
mi1house, 24 Apr 2017 | Read review
“We were in room 616.....We had the best view of the morning sunrise...I have never seen such a beautiful, and truly awesome sight.”
barbarabI1287TE, 23 Mar 2017 | Read review
“Ask if you can get a room with a view of the Old City.”
aaronsL6361YJ, 23 Mar 2017 | Read review
“Far from elevator (occasionally emits a slight noise)”
mykolam366, 14 Mar 2017 | Read review
“higher floors with old city veiw balcony”
irvinglichtman, 14 Mar 2017 | Read review
5 of 5