I had a very mediocre experience at the Dan. The whole hotel, staff and rooms and dining, all seem dated and tired. The staff was unfriendly and not very helpful - they seemed to be going thru the motions. The room was small and kind of dirty. If you go, ask for slippers as the carpet was sticky. The heat is centralized, so you cannot cool off the room. The staff told me to open the window and then there was a bug in my bed. The breakfast was okay. They had a gym but it was small and not well maintained (they did have towels and water but the weights were just lying on the floor). On the plus side, the shower had excellent pressure.
Friendly staff. 1970s style hotel. Bearable for a couple of days. However….a leaking shower made for a sort of ‘rafting over the bathroom floor’ experience. I told the member of staff who enquired how my room was. She promised a swift repair that very day. Nothing changed. No bathrobes or towelling slippers in the rooms. Bathrooms on ground floor near dining room were disgusting and in need of a good clean.
This was an awesome experience. The hotel was clean, food was awesome, secure and people were amazing. This hotel is close to the old city and the Jaffa gate. Wife and friends enjoyed the stay and we love it too.
Personal attention from all members of the team. Lovely room.The bathroom has all the necessary amenities Special view. Very good breakfast. Close by, within walking distance, to special, modern and historical places.
Excellent hotel, very pleasant, excellent location and within walking distance of Shananim settlements, the old city, the city center, the Zappa Club and many other attractions, the service is at a very high level, the hotel employees are nice and try to help.
I’ve enjoyed having my groups stay here for the past few several times. The staff is wonderful. The food here, thanks to Simon, is wonderful. This place is cozy, and I love being so close to the old train station.
Thanks to Racheli, Vega, Abu, Zahaika, Aala, Nafz, Anan, Gonen, Adam, Omar, Inbal For wonderful hospitality. Recommended hotel, central location, good food, view and excellent service. It is strongly recommended to come to the hotel
It was fantastic to say at Dan jerusalem, which is good experience and reception guys are very cooperative along with humanity approach. Love you Dan. I will request to everyone, if possible use and enjoy some discount on price of your saty at any Dan associates and membership of Dan which is free of charge for booking along with convenient way of approach. Tha ks you very much for your services.
Best service i ever experienced in Israel, all staff were very helpful and kind. The hotel is beutifull and cozy, i loved the bar and the lobby decoration The bad is not so comfortable and is impossible having shower without having the floor completely wet
We had booked an Airbnb apartment and were so greatly disappointed we decided to check early out and book into a hotel instead. We booked a room in this hotel for the remainder of our stay. We were welcomed by the very lovely Avrham who helped us to park our car - he was there every day when we returned from sight seeing and he has such a warm and gently personality. Parking was not a problem at all although the hotel was quiet during our stay. Bashar checked us in and treated us like royalty. He gave us a room upgrade and for my birthday a voucher to have breakfast. He was very friendly and welcoming each time we returned. When we departed, he gave us some take away coffees for the journey. He was lovely. Our room was fabulous withan amazing views over the Mount of Olives and the Old City. The bed was lovely and the shower amazing. It was cleaned to a high standard each day. We ate in the restaurant just once as we were out travelling most days. The food was lovely - massive portions so be careful when you order! This hotel is wonderfully located and takes just 15 minutes to walk to the Old City. Bashar directed us to the old railway station 5 minutes walk away that has been converted into a complex with restaurants, cafes and even a luxury supermarket. The Italian restaurant is good. There is a McDonalds close by in the cinema complex. I can't recommend this hotel highly enough - you will be looked after very well by Bashar and the team. Thank you for saving our holiday!…
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