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National Hotel Jerusalem

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1 room 2 adults 0 children
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National Hotel Jerusalem
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632 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Reviewed 10 September 2015

The hotel is located in East Jerusalem in a quiet street. It is very spacious and clean with tasty design and most of all: the friendliest and most helpful staff I have ever met! The room was great with very good beds and a nice bathroom. The breakfast buffet offered a large variety and you can sit on the terrace...

4Thank Kit0405
Menton, France
Reviewed 6 September 2015

The welcoming staff is so nice, they will do their best to help you and to provide you advices. They all speak english and arabic. The room was better than I thought in terms of quality and equipment. The hotel is located near the Damascus gate (10 mins) in the arabic area of the city. So if you looking for...

2Thank Issem T
San Diego, California
Reviewed 3 September 2015

First off this hotel is located in the Arab part of town. We didn’t know but it wasn’t an issue for us anyway. It may appear to be in the shady side of town but that’s just how it is. Check in was easy and the staff was friendly and courteous. Lobby was nice and clean. Our room was on...

3Thank kelody
Bolton, UK
Reviewed 20 August 2015 via mobile

The hotel was booked as a last minute trip to Jerusalem. It's in the Arab side of town, so the vibe is definitely Eastern. The staff was incredibly courteous, the checkin process smooth and we could leave our car there for the whole of the next day whilst we visited the city. The room was a bit old, with the...

Thank Emmanuel G
London, United Kingdom
Reviewed 10 August 2015

Check in/check out was fine. Bathroom was a bit dim but serviceable, though the shower needed cleaning. Bed was large and comfortable, and the A/C really helped counter the heat and humidity. Except for the cockroach that appeared in the night, it was a solid 4 stars.

Thank Nimish T
Washington DC, District of Columbia
Reviewed 10 August 2015

We stayed at the National hotel in late July 2015. We are a young couple from the US and were expecting a four star experience based on the reviews and stars on the Trip Advisor site. Nothing could be further from the truth. The hotel is in a terrible and extremely unsafe part of town. No cab drivers would take...

5Thank Jacqueline N
Reviewed 6 August 2015

First time in Jerusalem and decided to stay in the east side. This hotel is conveniently located to the Old City (Herod's and Damascus Gates); walking takes about 10 minutes max to get there. Our room was quite large (as was the bathroom), and we had no issues whatsoever with noise. The water in the shower was hot! The staff...

1Thank AustinLou
Reviewed 3 August 2015 via mobile

Wow. On a trip where I stayed at approximately 10 different hotels, ranging from $60-$400, this was by FAR my favorite. What warm, welcoming staff!!! Nothing was too much trouble, from changing money, to giving transportation advice, to giving chilled water. Cannot rate this place highly enough. Everyone spoke wonderful English, and the hotel itself was easily recognized by 3...

3Thank Amy B
Coimbra, Portugal
Reviewed 1 August 2015 via mobile

This is, by far, the best costumer service that I ever had. First of all they did my check in at 9am (no, it's not wrong...) because I arrived at this time after a night flight and I was exhausted. Then, during the time that I was there I was treated so well, really good. Also, the breakfast is really...

2Thank Joanasantos822
Reviewed 28 July 2015

This hotel has exceeded my expectations in terms of quality. When I found out it was in the Arabic side I was quite concerned, but I must say it was a very good choice. Staff is very friendly and helpful. Our room was very clean and big enough, and the Breakfast is good. Hotel has free wi-fi connection which is...

Thank andreagartner

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  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about National Hotel Jerusalem

Address: 4 Zahra | East Jerusalem, Jerusalem 9762900, Israel
Region: Israel > Jerusalem District > Jerusalem > Down Town East Jerusalem
Price Range: RM317 - RM867 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — National Hotel Jerusalem 4*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Jerusalem
#12 Romantic Hotel in Jerusalem
#24 Family Hotel in Jerusalem
#26 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from National Hotel Jerusalem staff and other travellers.
20 questions
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Melbourne, Australia
1 month ago
over a year ago
Singapore, Singapore
Dripping Springs, Texas
over a year ago

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Questions? Get answers from National Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the size of the room first”
Aeesha2015, 3 Apr 2017 | Read review
“Suites come with a microwave, coffeemaker, electric kettle, small refrigerator and an electric iron.”
ramonj331, 24 Mar 2017 | Read review
“Rooms towards the back can be a bit quieter”
, 31 Jan 2017 | Read review
“All rooms are quiet”
mitchellm338, 15 Jan 2017 | Read review
“We were on the 3rd floor and had no problems.”
ruthroberts2016, 27 Nov 2016 | Read review
5 of 5