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National Hotel Jerusalem

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National Hotel Jerusalem
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615 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Bucharest, Romania
Reviewed 5 May 2015

dirty room ,full of dust dirty bathroom with old fixtures and towels cockroaches when we entered the room first time and looked around we saw that the sheets were not changed and had hair on it and we had to ask them to change it. I got fooled by the price and it was terrible,not even close to a 3...

2Thank alinastoica
Santa Monica, California
Reviewed 4 May 2015

We made our reservation online prior to our visit. The reservation was made for three people in one room. When we arrived at the hotel, it was late at night and we were tired from our journey. The hotel charged us an extra $100 USD and told us we were free to go find other accommodations if we did not...

1Thank TheValleytoTheWorld
London, United Kingdom
Reviewed 4 May 2015

Stayed here for 4 nights in April. Rooms were fine, location good (10 min walk from Damascus gate) breakfast very nice (eggs to order, buffet with lots of variety) and really friendly, helpful staff...gave me loads of help re cabs, directions, how to get to places using cheap local buses rather than expensive tours. Only downside for me was that...

2Thank londonbloke88
Reviewed 2 May 2015

The hotel is affordable for Jerusalem and the customer service is excellent. The staff are very pleasant and willing to please. The hotel is located within walking distance of the old city. There is free WiFi, Parking and an excellent breakfast is included. Although we did not experience any problems during our stay the location of the hotel in East...

Thank kerusso
Nicosia, Nicosia, Cyprus
Reviewed 30 April 2015

Our group of 4 had a very pleasant stay at the National Hotel for 3 nights. We booked the hotel the night before the arrival to Jerusalem on the basis of positive reviews and its strategic location in the heart of the old city, few minutes’ walk from the Damascus Gate. This allows you to explore the old city on...

2Thank Mayka S
Little Rock, Arkansas, United States
Reviewed 27 April 2015

Good hotel and staff. The breakfast is fantastic. Have a made to order omelette and get a few of the potatoes.It is not too far from Herod's Gate and also the Garden Tomb. (I would recommend seeing this). Free parking just behind the building.

1Thank Jim C
Washington DC, District of Columbia
Reviewed 15 April 2015

I stayed at the National Hotel back in 2013 during my first visit to Jerusalem and am reviewing it a second time. Five days and again found the hotel to be a fantastic value. The hotel itself is staffed by people who go out of their way to make one comfortable. Nirvana at the front desk is mentioned over and...

Thank Tide2014
Singapore, null, Singapore
Reviewed 8 April 2015 via mobile

I visited Jerusalem last March after performing my Umrah. I was here with a Muslim agency from Singapore. This hotel located around 7 minutes walk from Herod's gate. It has very friendly staff who provides 5* service. Very nice, especially the tall front desk man by the name of Muhammad. The food provided was high in quality. Very delicious. I...

1Thank Zulqarnain A
Glyfada, Greece
Reviewed 1 April 2015

Hotel was good but the location on the Palestinian section of the town was not great. Very close to the wall of the old city. Room was big, clean with satellite TV. Breakfast was great with a big selection of food. Staff was nice.

Thank magistros
Buffalo, New York
Reviewed 31 March 2015

My wife and I stayed at the National from March 25, 2015 to March 28, 2015. Upon arrival to the free parking lot at the back of the hotel we were instructed where to park the car by a lot attendant. He immediately called the desk to send someone to help with our luggage as my wife uses a wheelchair...

3Thank bobkry

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about National Hotel Jerusalem

Address: 4 Zahra | East Jerusalem, Jerusalem 9762900, Israel
Region: Israel > Jerusalem District > Jerusalem > Down Town East Jerusalem
Price Range: RM316 - RM1,328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — National Hotel Jerusalem 4*
Number of rooms: 100
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Hotel Style:
#12 Romantic Hotel in Jerusalem
#24 Family Hotel in Jerusalem
#25 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from National Hotel Jerusalem staff and other travellers.
18 questions
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Melbourne, Australia
over a year ago
Singapore, Singapore
Dripping Springs, Texas
over a year ago

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Questions? Get answers from National Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms towards the back can be a bit quieter”
 of 5 bubbles , 31 Jan 2017 | Read review
“All rooms are quiet”
 of 5 bubbles mitchellm338, 15 Jan 2017 | Read review
“We were on the 3rd floor and had no problems.”
 of 5 bubbles ruthroberts2016, 27 Nov 2016 | Read review
“Rooms on the inner part are very quiet.”
 of 5 bubbles 368megw, 14 Oct 2016 | Read review
“First or second floor n this hotel.”
 of 5 bubbles Dardennis, 26 Sep 2016 | Read review
5 of 5