We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

National Hotel Jerusalem

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
National Hotel Jerusalem
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

594 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for National Hotel Jerusalem
See the most recent reviews
Showing 389: English reviews
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 August 2015 via mobile

Wow. On a trip where I stayed at approximately 10 different hotels, ranging from $60-$400, this was by FAR my favorite. What warm, welcoming staff!!! Nothing was too much trouble, from changing money, to giving transportation advice, to giving chilled water. Cannot rate this place highly enough. Everyone spoke wonderful English, and the hotel itself was easily recognized by 3... More 

Helpful?
3 Thank Amy B
Coimbra, Portugal
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 August 2015 via mobile

This is, by far, the best costumer service that I ever had. First of all they did my check in at 9am (no, it's not wrong...) because I arrived at this time after a night flight and I was exhausted. Then, during the time that I was there I was treated so well, really good. Also, the breakfast is really... More 

Helpful?
2 Thank Joanasantos822
Braga
Level Contributor
197 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 28 July 2015

This hotel has exceeded my expectations in terms of quality. When I found out it was in the Arabic side I was quite concerned, but I must say it was a very good choice. Staff is very friendly and helpful. Our room was very clean and big enough, and the Breakfast is good. Hotel has free wi-fi connection which is... More 

Helpful?
Thank andreagartner
1 review
Reviewed 24 July 2015 via mobile

I have research before booking at the national hotel, Jerusalem for Quality, service, location and price. This hotel has exceeded my expectations. We reserved two rooms because of the kids which made it very convenient. Staff is me very courteous and helpful. Service is superb, location is the best as you will find yourself in the middle of shopping but... More 

Helpful?
Thank Naser S
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 July 2015 via mobile

My lovely wife and I stayed in this hotel where everything was awesome! Starting from the room, Our room was very clean and nice, there is a restaurant on the top floor and food is just good, Breakfast was super delicious, Hotel has free parking and free wifi this is just awesome and convenient, Herod's gate is only 5mins walking... More 

Helpful?
1 Thank Ivan C
Gorebridge, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 July 2015

Having made many visits to Israel this was the first time we stayed here and were pleasantly surprised. The room was clean and comfortable, the food was good and the location was ideal for visits to the Old City. The price was very good compared to some of the nearby big hotel groups. One notable feature was the excellent attention... More 

Helpful?
1 Thank Robert M
Manchester, United Kingdom
Level Contributor
4 reviews
Reviewed 16 July 2015

This hotel despite being some distance away from Damascus Gate is excellent value for money. The rooms are nice and big, very clean and have good amenities - very good shower! The staff here are incredible, and always happy to help. Mohamed in particular was extremely helpful, his English is superb and he also assisted with the planning of my... More 

Helpful?
Thank 01_Ash
Menlo Park, California
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 July 2015

When I booked this hotel, I did not realize the difference between East and West Jerusalem. This hotel is in the Arab section (East Jerusalem), just north of Damascus Gate. The hotel is convenient to the old city, has free parking and free wifi, a nice breakfast terrace with an omelet station, and friendly staff. The nearby streets are narrow... More 

Helpful?
1 Thank Daniel S
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 July 2015

A once grand hotel in decline. Bizarro world electrical outlets. A series of unlabeled switches in addition to key card required to make outlets work. I was reduced to carrying a table lamp from outlet to outlet to test whether they were live. No problem in the bathroom, no outlet. We returned from a very hot day to discover the... More 

Helpful?
3 Thank jennie b
Sussex
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 July 2015

Loved this place. The staff were very friendly and helpful, the food was great at breakfast and in the evening. Comfortable room, good WiFi. Close to the old city of Jerusalem, the Herod Gate was about 5 minutes walk. Free Parking ( this is behind the hotel in a manned carpark, not on the street). Price was good. The hotel... More 

Helpful?
1 Thank worldtravellersussex

135 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (131)
Viewed
Bathroom (8)
Viewed
Hotel & Grounds (26)
Viewed
Room/Suite (11)
Viewed
Dining (21)
Viewed
View from Room (10)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (53)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (4)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jerusalem hotels
1.5 km away
City Center Jerusalem
City Center Jerusalem
#19 of 98 in Jerusalem
538 reviews
1.4 km away
Shamai Suites
Shamai Suites
#24 of 98 in Jerusalem
287 reviews
1.6 km away
Hillel 11
Hillel 11
#39 of 98 in Jerusalem
324 reviews
Show Prices
Show Prices
Show Prices
2.8 km away
Crowne Plaza Hotel Jerusalem
0.5 km away
Leonardo Hotel Jerusalem
Leonardo Hotel Jerusalem
#15 of 98 in Jerusalem
1,866 reviews
3.7 km away
Eden Jerusalem Hotel
Eden Jerusalem Hotel
#28 of 98 in Jerusalem
442 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about National Hotel Jerusalem

Address: 4 Zahra | East Jerusalem, Jerusalem 9762900, Israel
Region: Israel > Jerusalem District > Jerusalem > Down Town East Jerusalem
Price Range: RM378 - RM702 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — National Hotel Jerusalem 4*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity and Odigeo so you can book your National Hotel Jerusalem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#12 Romantic Hotel in Jerusalem
#22 Luxury Hotel in Jerusalem
#24 Family Hotel in Jerusalem
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from National Hotel Jerusalem staff and other travellers.
16 questions
Ask a question
Melbourne, Australia
over a year ago
Dripping Springs, Texas
over a year ago

See all questions (16)

Questions? Get answers from National Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 3rd floor and had no problems.”
 of 5 bubbles ruthroberts2016, 27 Nov 2016 | Read review
“Rooms on the inner part are very quiet.”
 of 5 bubbles 368megw, 14 Oct 2016 | Read review
“First or second floor n this hotel.”
 of 5 bubbles Dardennis, 26 Sep 2016 | Read review
“Pay more and stay at different hotel if you want some luxury stay. Not 4 star hotel at all”
 of 5 bubbles timesq1, 28 Aug 2016 | Read review
“Go for rooms on the ground floor”
 of 5 bubbles Hydrogels, 22 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay