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Prima Royale

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Prima Royale
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761 Reviews from our TripAdvisor Community

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Showing 599: English reviews
NY
Reviewed 24 November 2014

The hotel is clean and general staff terrific. Breakfasts were fantastic and with a piano player for morning entertainment. The hotel is convenient to all Jerusalem places once must see. Walking distance to great restaurants. Now why am I not giving it a high rating? I had the hotel call us a taxi to take us to Bethlehem thinking this...

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Helpful?
Thank rltpita
YafitChn, Guest Relations Manager at Prima Royale, responded to this review

Dear Guest, Thank you for commenting on your stay with us, as your details help us better our accommodation. We apologize for the driver you encountered and I will certainly forward this to the relevant staff to be taken care of. I do not know this taxi company but it will be changed immediately-- thank you for the headsup. We...

Dresden, Germany
Reviewed 22 November 2014

Prima Royale offers good service, modern rooms and decent breakfast. I stayed here for two nights as part of a business trip and I enjoyed the breakfast, the comfortable big bed and the small but modern bathroom. Staff was helpful and friendly and breakfast and dinner were always accompanied by musicians which added to a nice atmosphere. Free newspapers, free...

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Helpful?
Thank mattkobl
YafitChn, Guest Relations Manager at Prima Royale, responded to this review

Dear Guest, We really appreciate that you took the time to write about your stay at our accommodation, and wow! what a great review. Your comments about the musicians and newspapers are wonderful and we are glad you understood the concept of relaxation and culture that inspired the Hotel's atmosphere and decore. Hope to see you back soon with us...

Norfolk
Reviewed 20 November 2014

This hotel is very nice - it is clean, with an attentive staff,excellent food, and the rates are very reasonable. We stayed there for several nights during Succot (Feast of Tabernacles) and would gladly stay there again.

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Helpful?
Thank Mark H
YafitChn, Guest Relations Manager at Prima Royale, responded to this review

Dear Guest, Thank you for taking the time to post your review of your stay with us. We are so happy to hear you enjoyed your stay and you found sukkot to be enjoyable with us. We are glad to hear that you would return and we are looking forward to your return ( whenever it may be!) All the...

Dallas, Texas
Reviewed 13 November 2014

Went w/ a tour group(95 of us), They accommodated us with ease and warmth. Friendly staff. Room was small but quite cozy. Had a fridge in it. Bed very comfortable. Breakfast and dinner buffets were delicious. We stayed for 5 nights. Breakfast food was pretty much the same. Dinner was different each night(entrees).Excellent coffee! Cozy cocktail lounge. The only complaint...

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Helpful?
Thank Kathy G
EliranSinai, Manager at Prima Royale, responded to this review

Dear Kathy, Thank you for taking the time to post such a detailed and wonderful review. We are glad that you and your group enjoined your stay, our staff service, hotel's location, room facilitates and our food and beverage service, especially the coffee! We take pride in the design of our hotel and we are glad you found everything to...

New York
Reviewed 7 November 2014

My group greatly enjoyed the 2 group dinners the hotel hosted for us this past summer. Hanan, the chef and organizer, was amazing! The hotel manager, Eliran Sinai, was great in accomodating our needs. Thank you!

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Helpful?
Thank Chavie2014
EliranSinai, Manager at Prima Royale, responded to this review

Dear Chavie, Thank you for taking the time to post your kind words. we are glad you found everything to be comfortable and to your liking. Thank you for your comments about the hotel staff and the food and beverage services, we will be sure to forward your review. We hope you will return and stay with us again

Lynnwood, Washington
Reviewed 6 November 2014

We stayed here for 2 nights of our tour in Israel. The hotel is clean and nicely appointed. The breakfast was great and my wife loved the pianist at breakfast. But why is it that the more you pay for a hotel they charge for services that others include in the price? This was the most expensive of the 4...

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Helpful?
Thank WebfootWashington
EliranSinai, Manager at Prima Royale, responded to this review

Dear Guest, Thanks so much for your kind words and for taking your time to post a review on Tripadvisor. We are very happy that you liked your stay at the Prima Royale hotel. Thank you for taking the time to post your concerns about our hotel services as we are always working to make our guests stays better. Thank...

Dimona, Israel
Reviewed 2 November 2014

It's not often that you are greeted by a professional pianist during breakfast! This was a real nice touch, and sort of set the tone for the entire visit. Breakfast was about what you'd expect from an Israeli hotel - a large, excellent choice. We took three rooms, all on the sixth floor. Luckily, the Shabbat elevator goes straight to...

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Helpful?
Thank Daveed S
EliranSinai, Manager at Prima Royale, responded to this review

Thank you for taking the time to post your review and for your in depth report on our hotel It is always nice to hear such nice and warm full compliments about our hotel and service. We are very happy to learn that you had a pleasant stay at the Prima Royale hotel and in Jerusalem. Hopefully we will see...

Virginia Beach, Virginia
Reviewed 21 October 2014

Just had the opportunity to spend four nights at this centrally located hotel. I found the staff friendly and the room clean and comfortable. I ate breakfast and dinner and looked forward to the variety and presentation. I would not hesitate to recommend this hotel to anyone.

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1Thank Roger P
EliranSinai, Manager at Prima Royale, responded to this review

Dear Roger, We are so glad to hear you enjoyed your stay with us and are more than happy to welcome you back soon. Thank you for taking the time to post your kind words! Prima Hotels

Tel Aviv District, Israel
Reviewed 19 October 2014

one of the best hotels of Jerusalem I spend a nice time with my family the hotel is in the center of the city and close by walk to every place we visited special thanks to GONEN the ceo. of the hotel for the help

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Thank eynz23
EliranSinai, Manager at Prima Royale, responded to this review

Dear Guest, Thank you for posting such a great review! We are very glad you found everything to be comfortable and to your liking. Hopefully we will see you back with us in Jerusalem soon. Again, thank you for posting your comments and for recommending our hotel

Haverhill, Massachusetts, USA
Reviewed 17 October 2014

My husband and I stayed at the Prima Royale for 6 nights. The room met our needs- it was pleasing and clean. The breakfast food was excellent- there is a wide variety of American, European and Middle Eastern food available. Most of the staff are very nice and helpful. The staff could know more about the location of a pharmacy...

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Helpful?
Thank footsteps2014
EliranSinai, Manager at Prima Royale, responded to this review

Wow! Thanks so much for your kind words and for taking your time to post a review on Tripadvisor. We are very happy that you liked your stay at the Prima Royale hotel. We are glad that you enjoined your stay, hotel staff service, the breakfast buffet and location of the hotel. We are at Prima hotels are doing the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Prima Royale is an exclusive hotel designed specifically to serve business travelers who seek maximum comfort paired with a chic, clean design. Recently opened, the hotel is situated on a quiet street in the Talbieh neighborhood and is within a walking distance from Jerusalem's Wailing Wall, old district and other major tourist attractions. • 133 Rooms with FREE WI-FI in all rooms and public areas • suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • Synagogue • Business Center • Private meeting and seminar rooms • Fitness Room, sauna and Spa treatments • Rooftop Bar & Lounge • Free wireless internet in public areas ... more   less 

Additional Information about Prima Royale

Address: 3 Mendele Mokher Sfarim, Jerusalem 9214705, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: RM535 - RM4,743 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prima Royale 4*
Number of rooms: 133
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Also Known As:
Prima Royale Jerusalem
Hotel Style:
#10 Spa Hotel in Jerusalem
#16 Family Hotel in Jerusalem
#20 Luxury Hotel in Jerusalem
#21 Business Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Prima Royale staff and other travellers.
14 questions
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Okmulgee, Oklahoma
Salford, United Kingdom
over a year ago
Salford, United Kingdom
over a year ago
over a year ago

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Questions? Get answers from Prima Royale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for upgrade; hotel was fully booked so I could not get an upgrade”
 of 5 bubbles choosy2, 8 Jan 2017 | Read review
“upper rooms are the best”
 of 5 bubbles Danutzu, 13 Dec 2016 | Read review
“visit the roof”
 of 5 bubbles nirmoshe123, 26 Nov 2016 | Read review
“Go to a different hotel”
 of 5 bubbles margod5, 18 Nov 2016 | Read review
“Active tour group activity that crowd early a.m. elevators. Higher up you get first access.”
 of 5 bubbles 261billp, 16 Nov 2016 | Read review
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