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#22 of 120 hotels in Jerusalem
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
The 21st Floor Hotel offers 14 luxurious duplex suites designed in a variety of functional and attractive styles. Combined with spectacular views of Jerusalem, the hotel offers you a comfortable, relaxing and inspiring experience. Located in the center of Jerusalem in Ben Yehuda Street, the 21st Floor Hotel is within walking distance of the Old City, the Mahane Yehuda fresh produce market and Jerusalem’s Great Synagogue.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Hot bath
Breakfast available
Baggage storage
Concierge
Express check-in / check-out
Private check-in / check-out
Street parking
Wifi
Complimentary Instant Coffee
Special diet menus
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Bottled water
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, French, Russian, Hebrew
Location
100Great for walkers
Grade: 100 out of 100
208Restaurantswithin 0.5 km
90Attractionswithin 0.5 km
Contact
34 Ben Yehuda, Jerusalem 9423001 Israel
Getting there
Car HireSee all Jerusalem car hire
442Reviews18Q+A65Room tips
Reviews
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Glad we switched here for two nights after staying in a different Jerusalem property we also enjoyed. Located close to both the Market for tons of fresh produce and snacks, and the light rail to the Jericho Gate and area dining/shops/attractions. The hotel occupies the top two floors of a largely commercial building, with a 24 hour guard and an office that's staffed from 8am - 8pm. The office agent was exceptionally friendly and helpful, answering questions and offering pens when I commented that liked their feel; he also upgraded us on the spot from the mid-level room I booked (800 SF) to their larger 1000 sq ft room. The great: There's an auto-grind espresso machine avail 24hrs in the hallway for the 14 rooms, each of which is a duplex with a full kitchen and pod- style coffee machine. Never waited more than a moment for an elevator, and there's so much close to the hotel. Rooms are HUGE and have bar soap which I like, in addition to large toiletries and gel that stay in the bathrooms. And of course the friendly, helpful receptionist. The Opportunities: Were told that the HVAC is only heat, which meant we had to open windows when we wanted to cool the space a bit. Seemed odd for a high-rise. Bed was very firm; didn't bother me much but was noticeable and a bit uncomfy for my wife. Also have to turn on the water heater when you want hot water, which seemed to quickly produce endless water for our showers. I'd definitely stay here again esp if traveling w kids, as the size and location are a great value in a city where both are prized and large rooms are often never avail. This provided all the space of a large apt rental without Airbnb's crazy cleaning fees!…
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Situated on the city center, in a walkng distance to the Old City, the hotel is on the top of one of the highest buildings in Jerusalem, so the view is fantastic. The rooms are well equiped, including a complete kitchen and fridge, coffe capsule machine. Oz at the front desk and the girls maids done a great service. Yoel, the owner is present and gives support to the team. I will come back soon.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yoel Lazar, General Manager at 21st Floor Hotel
Responded 27 Nov 2022
Mr Gregorio thank you for your kind words It was a true plesure to host and meet you and we are hoping to see you again in the future :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was by far the dirtiest hotel that I have ever stayed in. It looked like it used to be a nice place when it first opened decades ago however it is unclear when it was remodeled last. Or they last purchased new bedding/towels. From the loose glass panels that were a hazard to a counter that would literally tip over if you leaned on it this place was scary. Shower curtains had so much mold on it, locks didn't work, cracked tiles everywhere, dirty carpet, grey towels, numerous holes in the walls, the list goes on. While it did have a nice view and was close to attractions I would never stay here again and would not recommend it to anyone.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Staff members, Oz and Hadasssah were exceptionally friendly and helpful. When I couldn't get my phone to charge, Oz let me borrow his personal charger until I could buy a new one. Maids were also friendly and helpful. The location was perfect. I was able to walk to almost everything and it was easy to get a cab or bus if I needed to travel further. I never had a problem finding my way back to the hotel and always felt safe. The view from my apartment was amazing. I enjoyed having a glass of wine while looking out the window trying to find landmarks and just watching Jerusalem with all her lights. I can't wait to go back.
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: The hotel is on the 21st floor of an office building. It's only hard to find the first time....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I had an amazing stay at the 21 floor hotel. The location and the rooms were perfect and very convenient. The hotel manager, Oz, was very friendly and made sure we had everything we needed at all times.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yoel Lazar, General Manager at 21st Floor Hotel
Responded 9 Jan 2023
Hi Laila! Thank you so much for your great review We are happy to know you had a good stay :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently completed a 10 day visit. We stayed in the 21st Floor Hotel. The hotel met all of our needs, it is centrally located just off King George and Ben Yehuda and is walkable (for most) to the Old City & Western Wall. The suite itself was very good, a small, but full kitchen, ample space in an open living room/dining area, 1 1/2 bathrooms, an excellent shower, and nice sized bedrooms. Last but not least was the staff, everyone was very nice and very helpful, we were especially impressed with Oz, and Anas was extremely helpful as well. Reuven Epstein
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yoel Lazar, General Manager at 21st Floor Hotel
Responded 10 Jan 2023
Dear Mr. Epstein Thank you for your wonderful review and kind words. We are glad to hear you enjoyed our prime location and our lovely staff who is making his best to provide the best experience with love. Really hoping to see you again in the future Be'H
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely loved this Hotel and its team We made a reservation to the hotel after a friend reccomended it. The whole experience was charming and unforgettable and just as he described. The room was large, spacious and clean. Beautifully decorated and had everything we needed too. Location - Perfect. Go downstairs and everything is within reach. 5 minutes from Mahane Yehuda market, a few minutes from the light rail. Hotel staff is very professional and super nice and welcoming. Makes you feel that he is always there for you with any question. The thing that will stay with us the most is the amazing view from the room that literally overlooks all of Jerusalem, the kids didn't leave the telescope that we had. There are very few tall towers in the city center so the view is priceless! Highly recommended.…
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Date of stay: December 2022
Value
Rooms
Service
Room Tip: The best view in Jerusalem
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I highly recommend. Staff is awesome! Yoel and Oz are great! Liked · This is a really good find in the middle of almost anything you could want as far as the old city and shopping/food. The hotel is on the top floor of a residential building. Make sure you taxi driver is aware of this and sees the picture of the building. We arrived a bit late our flight was delayed. We finally arrived at the hotel around 2am BUT the taxi driver swore there was not hotel in the building so he rode around asking other folks for about 30 more mins. Finally I just said let us out here and we will just go in and see for ourselves. (The price was fixed so it wasnt a stall technique.) When we get upstairs it is 3am. No one is in the office and that is to be expected in a boutique hotel. I used Whatsapp to call the number on the office door. Yoel the manager answered at 3am. There was some issue where booking.com did not have the reservation loaded. Yoel actually cared enough to remotely show me how to get access to a room that he knew was available. The room was larger than I had reserved and they let us stay there for the duration of our trip. The next day we had scheduled an early tour (Elbow Tours....excellent ask for Eli.) Yoel was patient with us did not rush check in until we got back from the full day tour. Then I met Oz. Oz has a great personality. He is right for hospitality. He genuinely cares about your stay and was helpful to let us know where to find whatever we needed. Oz is one of those people you feel like you instantly want to become friends with. We were scheduled to get on a cruise from Ashdod and needed a covid test. Problem being most of Israel was done testings. Yoel, Oz, and a young lady I forgot her name, they all worked soooo hard to help my wife and I find this test. They called, they searched the web. They honestly gave us a couple hours of valuable time. (We still had trouble finding a test.) But eh major thing is that the team at this hotel CARE about you and your stay. Service matters more to me MOST! Disliked · The hotel has some small things to repair in the room. Nothing major. You will not beat the views so get over the small things!…
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Date of stay: November 2022
Location
Cleanliness
Service
Room Tip: All the rooms have great city views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Yoel Lazar, General Manager at 21st Floor Hotel
Responded 9 Jan 2023
Thank you so much for your lovely words We are glad to see you found our staff very helpfull We are doing our best to provide full attention to our guests Hoping to see you again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Second time staying in this Hotel Both times where Amazing stays! Beautiful views Spacious rooms The receptionist was very accommodating both times See the pics attached. Do I need to say more? Great location! Walking distance to the שוק מחנה יהודא I will stay there again!
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yoel Lazar, General Manager at 21st Floor Hotel
Responded 14 Dec 2022
Thank you so much for your review Mr Fisher! Its so nice to have a returning guest like you :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family, and I alone, have stayed in this hotel many times. Its location is unparalleled, central to everything a Jerusalem visitor would want. The views of the city are spectacular. The staff is warm and accommodating in every request. We love the room layout where some of us work US hours downstairs while others sleep upstairs. It’s like having a real home at home.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Yoel Lazar, General Manager at 21st Floor Hotel
Responded 4 Dec 2022
Adam Thank you very much for your warm words We are always happy to host you and You and your family are most welcome :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$221 - US$319 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
14
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Claim Your Listing21ST FLOOR HOTEL: UPDATED 2023 Reviews, Price Comparison and 388 Photos (Jerusalem, Israel) - Tripadvisor
Frequently Asked Questions about 21st Floor Hotel
Which popular attractions are close to 21st Floor Hotel?
Nearby attractions include Gatsby Cocktail Room (0.3 km), Mahane Yehuda Market (0.5 km), and Moonshine Escape Room (0.3 km).
What are some of the property amenities at 21st Floor Hotel?
Some of the more popular amenities offered include free wifi, a hot tub, and dry cleaning.
Which room amenities are available at 21st Floor Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at 21st Floor Hotel?
Guests can enjoy breakfast and free instant coffee during their stay.
Is parking available at 21st Floor Hotel?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to 21st Floor Hotel?
Conveniently located restaurants include Blue Hall Music, Jahnun Bar, and Andalucia.
Is 21st Floor Hotel located near the city centre?
Yes, it is 0.1 km away from the centre of Jerusalem.
Are any cleaning services offered at 21st Floor Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at 21st Floor Hotel?
The staff speaks multiple languages, including English, French, Russian, and Hebrew.
Are there any historical sites close to 21st Floor Hotel?
Many travellers enjoy visiting Old City of Jerusalem (1.6 km), Temple Mount Sifting Project- HaMasu'ot Lookout (3.1 km), and Western Wall (1.9 km).