Crowne Plaza Tel Aviv City Center

2,266 reviews

#46 of 143 Hotels in Tel Aviv

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136 Menachem Road Azrieli Center 5, Tel Aviv 6701104 Israel

COVID-19 update: See the added health and safety measures this property is taking.Read more

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Traveller (851)

Room & Suite (286)

Dining (102)

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What you can expect during your stay

Hand sanitizer available to guests & staff
Regularly sanitized high-traffic areas
Staff required to regularly wash hands

Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

A note from Crowne Plaza Tel Aviv City Center

About

4.5

Excellent

2,266 reviews

#46 of 143 hotels in Tel Aviv

Location

Cleanliness

Service

Value

Travellers' Choice

NEW & EXCITING HOTEL IN TEL AVIV. In the heart of the city that never sleeps, amidst the center of the business, cultural and shopping districts of Tel Aviv, the new Crowne Plaza Tel Aviv City Center Hotel overlooks the entire vibrant metropolis. Boasting an ideal location, the hotel is conveniently situated 12 minutes from the Ben Gurion International Airport, a 5-minute drive from the Israel Trade Fairs and Convention Center the largest in the city, walking-distance from the city center and adjacent to the Azrieli Mall, one of the largest in Israel and comprising 180 shops. Crowne Plaza City Center Hotel offers an exclusive hospitality experience at world-class standards with modern urban decor. The hotel provides meeting and guest rooms with the most advanced multi-media technologies and state-of-the-art business services. In addition, guests enjoy the convenience of the highly sophisticated and expertly equipped Holmes Place gym and fitness facilities including an indoor pool (the health club services are available for guests above 18 years old only).

Full view

Property amenities

Paid public parking nearby

Free High Speed Internet (WiFi)

Pool

Fitness Centre with Gym / Workout Room

Bar / lounge

Business Centre with Internet Access

Conference facilities

24-hour security

Car park

Wifi

Adult pool

Indoor pool

Heated pool

Fitness / spa changing rooms

Restaurant

Breakfast buffet

Breakfast in the room

Banquet room

Meeting rooms

Baggage storage

Concierge

Currency exchange

Non-smoking hotel

ATM on site

Doorperson

24-hour front desk

Dry cleaning

Laundry service

Ironing service

Room features

Air conditioning

Housekeeping

Room service

Safe

Minibar

Refrigerator

Flatscreen TV

Room types

Non-smoking rooms

Suites

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Good to know

HOTEL CLASS

HOTEL STYLE

Business

Green

Languages Spoken

English, Hebrew

2,266Reviews41Q+A100Room tips

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Popular mentions

James wrote a review Jun 2020

London, United Kingdom383 contributions120 helpful votes

Excellent breakfast and Club lounge catering

IHG operate two Crowne Plazas in Tel Aviv, in addition to InterContinental and Indigo properties. Although IC is my usual brand of choice, I’d opted to stay at a less expensive CP on this occasion given my less than relaxing schedule of a late arrival into the city and horrendously early departure only two nights later meaning I wouldn’t get the full value of the IC experience. The Crowne Plaza Tel Aviv City Centre opened in 2008 and is located in one of three tower blocks that comprise the Azreili Center shopping and office complex. The property is a 25-minute drive from the airport, and an easy 40-minute walk from the beach. Given the hour of arrival close to midnight, it was unsurprising to find no queue at the small reception area on the ground floor, although there was a short wait whilst the sole receptionist finished a telephone call. I was welcomed and offered a choice of Spire Elite amenity – IHG points or complimentary breakfast and Club lounge access. As I’d booked a rate with no breakfast or Club lounge access included, I opted for the latter, which is clearly the stronger offer and a very welcome benefit of Spire Elite status. My Studio Suite on the 21st floor was a stonking four-category upgrade from my booked Standard room and was very spacious at 43 square metres. Offering dual aspect views across the city, in addition to the usual furniture the suite held a two-seater sofa and an ottoman at the base of the bed. I found the décor to be a little too minimalist for my taste and not particularly luxurious, but the super king size bed was comfortable and at midnight that’s all I could ask for. Lighting was fairly harsh, with the exception of over the minibar which was too dim to be useful. For a modern property, I was disappointed that there were no power sockets adjacent to the bed, although there were three USB sockets above the desk. The TV purported to offer both BBC World News and Sky News, although only the latter appeared to have a signal in reality. A complimentary bottle of water (replaced daily) and a small fruit plate were placed on the occasional table, whilst the minibar offered a decent selection of complimentary teas and a delightful Illy coffee machine in place of the more usual Nespresso affair. A partial turndown service was offered by friendly housekeeping staff (really just a quick room refresh), where an additional bottle of water was also provided – this is likely to only be applicable to higher category rooms and suites, as is the provision of robes and slippers. In a rare design feature, the spacious bathroom featured not one but two windows, and perhaps more importantly a very powerful rain shower in its own cubicle (that suffered a leak in one corner onto the bathroom floor). The Sea of Spa amenities were meh and didn’t make it to my suitcase. The downside triple combination of having windows in the bathroom, blinds that aren’t blackout, and a translucent door, meant that light flooded into the bedroom during the night, although the amount of space between the bathroom and the bed meant that this wasn’t as disturbing as it could otherwise have been. The following morning, thinking a larger choice would be on offer compared to the Club lounge, I opted to take breakfast in the hotel’s only restaurant down on the 11th floor. The restaurant was fairly busy even at a relatively late hour on a Thursday morning, but I found a seat and headed to the superbly comprehensive buffet, which offered an impressive selection of nicely presented options from around the globe, including several appetising Chinese dishes. The individual hot plates were particularly noteworthy in both presentation and quality, and the whole buffet was well-stocked and tended by a team who clearly had pride in their work. The same could not be said for the waiting staff, who were slow to clear plates and offer coffee. Despite this, I was very impressed with the high-quality breakfast offered that rivals many five-star experiences. Each time I returned to the hotel, my name and room number was checked against a list for security before entry to the hotel was granted. The Club lounge is located on the 22nd floor. Whilst not overly spacious or luxurious in design, the lounge is well-equipped, with a bookable meeting room, small business area, a large seating area comprised predominately of dining tables opposite a few sofa groups, and a well-provisioned buffet. Washrooms are available in the lounge. The afternoon tea offer is purely buffet based, with an appetising and good quality selection of cakes, pastries, dried fruit, whole fruit and chocolates, although there were no sandwiches (or scones!) that I could see. A small salad selection had also been set up, although this looked more like the beginnings of the evening canapé service than afternoon tea, as wine made an appearance shortly after I arrived. Self-serve hot and soft drinks are also available, as is a chargeable menu for more substantial options. As with afternoon tea, the evening canapé selection is entirely self-service, but once more is a surprisingly comprehensive and notably good quality offering. Along with a small bar, three hot options (fish, mixed vegetables and potatoes) were complemented by soup, salad, cold meat and fish, sandwiches, bread, cheese, dried and whole fruit, and a small selection of sweet treats. The only missing element is champagne or any form of sparkling wine. In conclusion the CP offers guests a very solid product.…

Date of stay: January 2020

Rooms

Location

Service

Room Tip: Book a room with Club lounge access included.

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2 Helpful votes

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Lazare B wrote a review Apr 2020

ANR4 contributions

Hollydays

Great breakfest ....Great staf....Rooms top ...I LOVE THIS HOTEL GREAT LOCATION......25M from the beach ..... Less than 1 Km from Dizengof Center great mall ....very long and nice promenade ....I will go back to this hotel

Date of stay: May 2019

Value

Service

Helpful

The Gym Lad wrote a review Mar 2020

St. Catharines, Canada440 contributions204 helpful votes

Simple is good

Good hotel! The location is very good, convenient for shopping. next to the hotel there’s is the shopping mall. The first floor of the shopping centre is the train station, which is a 15-minute train ride from Tel Aviv International Airport. Breakfast was good and the variety was plentiful. Service was good. The rooms are spacious, well equipped and clean.

Date of stay: June 2019Trip type: Travelled with family

2 Helpful votes

Helpful

JTS15 wrote a review Mar 2020

Republic of Panama15 contributions6 helpful votes

Good Location but BEWARE!!!

This hotel is well located next to the mall and a supermarket right in front. One BIG PROBLEM. DONT LEAVE YOUR MONEY IN THE SAFE!!! THEY WILL STEAL FROM YOU!!, I stayed at this hotel for 4 nights and like in every other hotel I left my valuables in the in room safe provided. I’m a platinum ambassador member I use all IHG hotels around the world and this has never happened to me. I left on February 2nd and arrived in Jerusalem only to realize that I was missing money, at least $400 US dollars, maybe more. Right away I called the hotel and spoke with the chief of security. Since that day the only thing I hear from them is to have patience that they will call me and send me an email with their investigation. This situation has caused a lot of unnecessary stress, long distance phone calls and nobody is willing to help. The only thing I’m asking for are the $400 that I’m missing (like I said it could be more) but now expenses have gone up with all calls that I have had to make since nobody from the hotel contacts me. After 3 weeks I get a report from the security chief showing that the only person who could have opened the safe was me. Looking at the report it says that it was opened on Saturday afternoon using my code, something that is impossible since we all keep Shabat. After that, the report says it was opened Saturday night at 944 pm with my code something that I was not able to do since I left the hotel at 730 pm and came back after 11 pm. I have given all this information to the chief of security which he replied that he would do a recheck and let me know. After waiting for 2 more weeks I get an email from the chief of security insisting that they have no evidence that somebody else opened the safe and that the only person who could have opened it was me. Also he tells me that after speaking with the CEO of the hotel they would give me 20,000 points since I’m a platinum member. What do I do with 20,000 points? What a way for them to try and solve this problem, not interested in a solution like this. I let them know about my disapproval of their resolution and yet again no reply. Mr. chief of security: you have a bright group of thieves in your hotel that your bitajon can’t catch. I have been left with no other option but to write this review, maybe somebody else will see this message and will contact me to help me out.…

Date of stay: February 2020

Rooms

Cleanliness

Service

Helpful

Response from IHGService, General Manager at Crowne Plaza Tel Aviv City Center

Responded 30 Mar 2020

Hello JTS15, Thank you for taking the time to write about your experience and share it with us. With the goals to achieve high-quality standards, deliver guest satisfaction and serve traveler's needs, Crowne Plaza was born. We are proud to be a hotel that is easy to do business with, unfortunately, during your stay, this does not seem to be the case, particularly with how your concern was handled. For this, I would like to apologize that you were not given the standards of hospitality that we expect from our staff and management. We have taken the liberty of providing them your feedback and coaching to ensure that these issues are not repeated. Furthermore, I have sent you a Private Message to learn more about your concern and the resolution. I hope you find time to respond, as I will be looking forward to hearing from you. Thank you for embracing life here in Jerusalem and making us part of it. Despite the experience, we hope that you feel recharged and inspired. after your visit. As we strive to continuously achieve high-quality standards, deliver guest satisfaction and serve traveler's needs, your comments are instrumental and valued. We hope to host your party in the future should you give us another chance to be your hotel of choice. Hector P Case Manager IHGService

Marion M wrote a review Feb 2020

London, United Kingdom102 contributions42 helpful votes

A better than average business hotel

A hotel that was booked for me, a convenient businedd location if a little lacking in surrounding green space. The welcome warm and genuine and generally the staff were helpful. The room was perfectly well appointed with breakfasts as good as advertised, if it was a little strange being offered Japanese style noodles! The restaurant in the 11th Floor was very good but a poor selection of main courses for vegetarians and the service for food in the lobby bar slow. The hotel is close to shopping facilities and the very pleasant Sarona centre. My only real complaint was not the hotel itself but the fitness centre run by Holmes Place which the hotel guests had access to. The reception staff were positively offhand and surly and made it clear they did not welcome the hotel guests....merely tolerated them. My preference would have been a hotel nearer the sea or a park but as a business hotel it was certainly better than many I have stayed in …

Date of stay: February 2020Trip type: Travelled on business

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PRICE RANGE

US$197 - US$337 (Based on Average Rates for a Standard Room)

ALSO KNOWN AS

crowne plaza tel aviv city hotel tel aviv

LOCATION

IsraelTel Aviv DistrictTel AvivHaQirya

NUMBER OF ROOMS

273

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Frequently Asked Questions about Crowne Plaza Tel Aviv City Center

Which popular attractions are close to Crowne Plaza Tel Aviv City Center?

Nearby attractions include Questair Escape Room (0.3 km), Azrieli Center (0.05 km), and Anedrew Coburn Street Photographery Tour & Workshop in Tel Aviv (0.4 km).

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What are some of the property amenities at Crowne Plaza Tel Aviv City Center?

Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.

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Which room amenities are available at Crowne Plaza Tel Aviv City Center?

Top room amenities include a minibar, air conditioning, and a flat screen TV.

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What food & drink options are available at Crowne Plaza Tel Aviv City Center?

Guests can enjoy an on-site restaurant and a lounge during their stay.

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Is parking available at Crowne Plaza Tel Aviv City Center?

Yes, a parking garage and paid public parking nearby are available to guests.