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Opera Herbert Samuel Tel Aviv

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1 Allenby Street, Tel Aviv 6332101 Israel
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US$325
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Free cancellation until 01/10/21
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Traveller (145)
Room & Suite (41)
Dining (30)

About

#82 of 143 hotels in Tel Aviv
Location
Cleanliness
Service
Value
Welcome to the satai Hotel, a new boutique property, by stai of galilee luxury hotel group. Located in the heart of beachfront promenade and facing the blue Mediterranean Sea, the hotel resides in one of the city’s landmark buildings, whose fascinating history includes the seat of Israel’s First Parliament, the Israel
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Patio
Business Centre with Internet Access
Wifi
Rooftop pool
Pool with view
Outdoor pool
Saltwater pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Meeting rooms
24-hour security
Concierge
Non-smoking hotel
Sun deck
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
Languages Spoken
English, Hebrew
135Reviews0Q+A4Room tips
Traveller rating
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SwedeinPA wrote a review Aug 2020
Palo Alto, California11 contributions4 helpful votes
This is billed as a luxury hotel, and given the location and the facilities, it has all the makings of one, EXCEPT for the poor management (I am NOT speaking of the incredible front desk staff, but of the overall manager with whom the "buck stops"). I booked a 2 night stay from Thu-Sat during Israel's busy "family vacation time". I knew that meant crowds, but that's no excuse for a LUXURY hotel to drop its standards (especially so severely). At first glance, the hotel is lovely. The lobby is large, airy, and clean. The front desk staff is wonderful, ESPECIALLY the front desk manager, Ayelet!!! If it weren't for her, and all the efforts she made to fix the many problems we had with the room, I would have given this hotel ZERO stars. When we first got to our room, the floor was FILTHY (see pictures). There was food, dirt, and dust all over the bedroom floor. My husband literally walked 5 ft from where he left his shoes to the hotel bed, and his socks were covered in sand, dirt, and God knows what else. On top of that, there was a ton of sand on the bathroom floor (I had to put towels down on the floor to keep from tracking the sand into the bedroom)! There was dirty laundry (from the previous guest) in the closet! There was even dirty cutlery on the floor! I was in shock -- I haven't seen that kind of filth in a hotel room in ages. I've stayed in cheap $60 motels in the US that were cleaner than this "luxury" hotel. On top of that, I had to call 4 different times over two hours before someone finally came to take care of our requests (I obviously wanted the floors vacuumed, I needed to have the the safe unlocked, I needed new towels to replace the ones I had to put down on the bathroom floor, and we'd requested an extra bed made for my young son even before arriving to the hotel). In a luxury hotel, one should not have to call twice, let alone FOUR TIMES over several hours. It's unacceptable. As I said earlier, the one saving grace was Ayelet. When she found out that I'd called so many times for service, she got right on it and sent someone up within minutes!! She also kept going out of her way during the rest of our stay to make sure our room was being cleaned properly and that we were comfortable. With regard to the rest of the hotel... The breakfast food is low quality, and the breakfast room itself is dirty (we were given DIRTY KNIVES several times -- as in, you could see food and lick marks on the cutlery). I literally saw the busboy pick up a knife from a table where people just finished eating and place it on a newly dressed table... and this is during COVID!. I mean, I'm not particularly worried about COVID, but even that's too far for me. :-) The pool area is filthy as well. Granted, people are pigs. They take the free towels the hotel is kind enough to give us, and leave them strewn ALL OVER the pool area, despite the fact that there is a HUGE bin for used towels right next to the exit. People also leave their empty cups, cans, food bins, etc. all over the place, even though you have to exit through the cafe (i.e. very easy to drop your empty dishes off as you leave). Nevertheless, a luxury hotel should be prepared for the fact that majority of people are PIGS, and make sure an attendant comes around at least every half hour to remove dirty towels and dishes. Is that really so much to ask?? In summary, I would simply say that for nearly $500/night, this hotel seriously UNDER-delivered.
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Date of stay: August 2020
Rooms
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Room Tip: The rooms with full sea view have one of the best views in Tel Aviv, IMO. Too bad they're so...
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yusarian22 wrote a review Aug 2020
Kfar Saba, Israel7 contributions1 helpful vote
Great location. Great view to the sea. Helpfull staff. Many restaurants nearby. Nice view from the pool ( Small but nice). There is parking with cost of 65 Shekel per day. Morning and evening at the beach ( 1 minute walking) is fantastic
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Date of stay: August 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from AYELET AVIGAD, Guest Services / Front Office at Opera Herbert Samuel Tel Aviv
Responded 2 Sep 2020
dear guest Thank you for choosing the Opera Hotel Tel Aviv by Herbert Samuel. i am glad to see that you enjoyed your stay with us hoping to host you again ayelet
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Jake P wrote a review Aug 2020
1 contribution
After a 14 day stay at the Opera, it was a wonderful experience given our circumstances. The hotel staff was very helpful and provided all the amenities we could need. Very beautiful establishment and incredible views from the rooms. Thank you so much for the hospitality.
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Date of stay: July 2020Trip type: Travelled on business
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Response from AYELET AVIGAD, Guest Services / Front Office at Opera Herbert Samuel Tel Aviv
Responded 2 Sep 2020
dear guest Thank you for choosing the Opera Hotel Tel Aviv by Herbert Samuel. i am very glad to see that you spent your 14 days with us we will be more than happy to host you again ayelet
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Erik L. wrote a review Aug 2020
1 contribution
Very helpful and friendly staff! The location is sooo close to the beach. The facilities are clean and maintained daily. Very professional! Construction in the area but if you call ahead they will help make your visit as comfortable and enjoyable as possible! Willing to go the extra mile to make your trip smooth and easy. My first time to Israel and it’s very good so far 👍
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Date of stay: July 2020Trip type: Travelled on business
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Response from AYELET AVIGAD, Guest Services / Front Office at Opera Herbert Samuel Tel Aviv
Responded 2 Sep 2020
dear guest Thank you for choosing the Opera Hotel Tel Aviv by Herbert Samuel. i am very glad to see that you enjoyed your first time in israel. it will be a pleasure to host you again ayelet
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Marshall K wrote a review Mar 2020
1 contribution
We stayed at the Opera Herbert Samuel for 5 days. The food, service and amenities were outstanding. The rooms were large and clean, we will definitely stay here the next time we are in town. It is also located across from a promenade that is conducive to running.
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Date of stay: February 2020
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Sleep Quality
Trip type: Travelled on business
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Response from AYELET AVIGAD, Guest Services / Front Office at Opera Herbert Samuel Tel Aviv
Responded 30 May 2020
Dear Laurence Thank you for choosing the Opera Hotel Tel Aviv by Herbert Samuel. I am very glad to see that you enjoyed your stay with us , and will be more than happy to host you again. Thank you Ayelet
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PRICE RANGE
US$182 - US$309 (Based on Average Rates for a Standard Room)
LOCATION
IsraelTel Aviv DistrictTel AvivKerem Ha-teimanim
NUMBER OF ROOMS
158
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Frequently Asked Questions about Opera Herbert Samuel Tel Aviv
Which popular attractions are close to Opera Herbert Samuel Tel Aviv?
Nearby attractions include Art Quest - Club Allenby 28 (0.2 km), Escape City (0.4 km), and Bograshov Beach (0.5 km).
What are some of the property amenities at Opera Herbert Samuel Tel Aviv?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Opera Herbert Samuel Tel Aviv?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Opera Herbert Samuel Tel Aviv?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Opera Herbert Samuel Tel Aviv?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Opera Herbert Samuel Tel Aviv?
Conveniently located restaurants include Balinjera, West Side, and Bezzo Pizza.
Are there opportunities to exercise at Opera Herbert Samuel Tel Aviv?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Opera Herbert Samuel Tel Aviv located near the city centre?
Yes, it is 0.7 km away from the centre of Tel Aviv.
Are any cleaning services offered at Opera Herbert Samuel Tel Aviv?
Yes, dry cleaning and laundry service are offered to guests.
Does Opera Herbert Samuel Tel Aviv offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Opera Herbert Samuel Tel Aviv?
The staff speaks multiple languages, including English and Hebrew.