Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in the heart of Jordan's capital, The St. Regis Amman situates you in the affluent district of Abdoun, close to shopping, dining and entertainment in the 5th Circle. Our hotel is also convenient to many of the area's historic cultural sites.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The St. Regis Amman garners acclaim for its immaculate cleanliness and luxurious amenities that contribute to the hotel's warm and opulent atmosphere. Guests are captivated by the stunning views and spacious rooms, although a few have encountered maintenance and check-in hurdles.
The professional and attentive service typically exceeds guest expectations, despite isolated issues with the wait staff. While many appreciate the premium experience offered by this renowned brand, opinions on value are mixed, with some pointing out room readiness as a concern.
Atmosphere
Elegant
Rooms
Comfortable
Value
Remarkable
Cleanliness
Spotless
Service
Professional
Amenities
Lavish
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My husband and I are regular costumers of this New outlet at St.Regis and always leave delighted with our choice.
Food is consistent, their appetizers, the new additions to the menu and the salted fish is a must. The Staff from the manager to the receptions and the young presentable waiters are always friendly and ready to assist. The main chef is experienced, young, enthusiastic and always ready to accept feed back with a smile. In addition to the beautiful, efficient and talented young lady chefs that we are always happy to see.
Tried it for lunch and dinner and the ambiance is different but the consistency is there. Our preferred location is overlooking the pool in the late days of the summer or when it rainy.
Highly recommend for couples, with family and friends.
Enjoy!
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JudeKhres, Executive Assistant at The St. Regis Amman
Responded 26 Jan 2020
Dear Sanabtawi70, Thank your kind words and review regarding the dinning experience at Tamara, We pride ourselves on delivering exceptional service with genuine care and comfort for our guests, your feedback has been shared as a way of understanding how we can continue to deliver great experiences! We look forward to seeing you at the St. Regis Amman time and time again! Regards, The St. Regis Amman team
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Before writing my review I went to check the negative ones first, because I wanted to make sure my stay wasn’t a question of luck but a true commitment. Let me say that if I had experienced what the disappointed ppl had, I could probably write the same review but I was instead astonished by the service in terms of being polite and helpful and kind. Nothing to do with experience, not all the staff for instance at breakfast are prepared and trained for a top class or high standard customs, but who can be perfect at maybe the first experience? Now, let’s talk about dark and bright sides. The hotel is expensive but totally worth it! I had a wonderful standard room, on the 7th floor facing the pool and it was so quiet, I couldn’t hear any noise coming from outside and not even from the corridor outside the door. I found cleanliness, amenities to taste and bottles of water everyday. The pool was run so well and so clean, everytime a guest left the bed at the pool the staff would sanitize it for the next guest. I will definitely recommend St Regis to anyone
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Date of stay: September 2021
Location
Service
Sleep Quality
Room Tip:Â Room on High floors facing poolside are quiter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanan Batmani, Other at The St. Regis Amman
Responded 26 Sept 2021
Dear 748pn, We are delighted to hear about your recent stay with us and really appreciate your feedback!. It is great to hear that you were very pleased with the excellent service that our staff provided, I will be sure to share all the great things mentioned with the entire St. Regis team! On the other hand we will also ensure that necessary guidelines are in place to continue providing an exquisite service and exceeding your expectations. We look forward to seeing you at the Best Address in Amman soon! Thank you again and have a great day! Kind regards, The St. Regis Amman team
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
The St Regis is a lovely 5 star hotel located near the 5th circle in Amman and only a couple miles from shopping, restaurants, and the Citadel. I had a thoroughly enjoyable stay, with an extensive breakfast including American, European, and Jordanian cuisine. However, what makes the St Regis so outstanding is the staff. Zaina the hostess, the waitstaff including Sandos and Mohamad, and the chefs Malik and Abdullah were just some of the individuals who ensured my meals were perfect. The Concierges, Bashar and Fadi, thoughtfully and quickly accommodated every request. The St Regis bar was recently designated nonsmoking and the perfect place enjoy Ahmad’s expertly crafted cocktails. The Zenith rooftop restaurant just opened June 2021! Be sure to make reservations for evening drinks or dinner and take in sweeping views of the cityscape at night.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Â One and two bedroom apartments are on the 2nd-5th floor (ask for one with a balcony) or enjoy the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
To whom it may concern, I am writing this email to express my disappointment, on Thursday 3rd of September, 2020. I booked a room at your hotel for two nights under the name of Deia Freijat, unfortunately, your service has not performed well, checked in the hotel at 22:30 and brought a meal with me (specially cooked due to my food allergy) the hotel staff told me they will bring it to my room, and it took them 2 hours to bring me my food which made it cold and totally inconsumable. I asked the reason why it took them so long the answer was our hotel was busy. First problem I faced in the room, the fridge was broken, I called the front desk and made a complaint about it, they sent 3 different maintenance guys and none of them was able to fix it. Moreover, I ordered an ashtray, ice bucket and pair of glasses from the room service, by the time I received the glasses the ice melted, and basically it was only water. Second problem was the WIFI in the room was not working as well, I contacted Front Desk again, and unfortunately they didn’t know how to solve the issue. To resolve the problem I contacted the duty manager on that day and asked for a room change, his reaction was impolite and asked me to wait till the next day, then I asked him to check out from the hotel room and he replied good luck you cant leave the hotel since its a full lockdown, after that I told him don’t worry I can leave he approved without any hesitation, and he didn’t even offer a refund. I called one of my friends who was staying at the Four Season he was able to get me a room with a better rate, and the night manager came down from his room at 3:00 am and checked me inn. He even sent us some amenities as a welcome surprise from Four Seasons. I’m very shocked from the service St Regis Amman is currently offering, such a disappointment from a nice luxurious property to have this kind of staff, and service. Sincerely, Deia Freijat
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Date of stay: September 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joud Kharisat, Other at The St. Regis Amman
Responded 10 Sept 2020
Dear Dia, Thank you for taking the time to review St. Regis Amman. We appreciate your comments regarding the incident, and all of the above will be taken into consideration. The team will investigate more to know exactly what happened and try to resolve it. As a St. Regis brand we strive to exceed expectations and take complaints seriously, we always try to make sure that your experience is well taken care of. Trust that we value your feedback and appreciate you bringing this issue to our attention.
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This hotel has major consistently-disappointing managerial and service issues. Despite bringing these issues to the attention of concierge/management on previous visit, the same problems persist under the same useless protocols whereby client service is rendered: 1. Housekeeping hasty and sloppy, except (surprisingly) at weekends. There is no active supervision by management. 2. Room service is a terrible experience. They invariably delay the food tray arriving in the room, then call you up after 5 minutes to ask if they can remove it, imagining that you can gobble it down in that instance! This is a repetitive fault. 3. The management has staff positioned in hallways to direct clients. This can be quite annoying particularly to regular guests who are already familiar with the hotel. In some areas there is not but 2-3 staff doing the same rhinitis!! It's an evident waste of personnel use, which can be redirected elsewhere. 4. The bar service at the hotel is below international standards. While the architecture of bars and restaurants is admirable, the variety of drunks seems to be attuned to local standards and not international clientele. A limited selection of wines, predominantly of a low standard (save for the price which is the opposite). It may be that the bulk of clientele us local qt these venues and what is offered suits their tastes, but it is quite disappointing for non-locals.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After changing our trip itenerary a few times we booked one night in this new hotel before leaving Jordan. Once we saw how beautiful it was we changed our flight and stayed 2 more nights just to enjoy this place. We got the smallest category room but once we saw it, it was too spacious even bigger than a suite in another hotel we booked in the beginning of our trip. Beautiful hotel beautiful rooms excellent service. The concierge were amazing always recommending places and seem to enjoy helping us whenever we needed it. Breakfast buffet is extensive and really great! The hotel has the only Spanish restaurant in Jordan I’m guessing. The lobby is really nice and the afternoon tea looks Devine although we didn’t get the chance to have it.
45 minutes from Amman’s international airport. It’s new so expect some drivers may not have heard about it. Google map helps. Location is good not so busy with traffic during rush hour.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JudeKhres, Executive Assistant at The St. Regis Amman
Responded 5 Feb 2020
Dear theboudoirkw, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the St. Regis Amman. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the St. Regis Amman and we hope you choose to create more memories here whenever your travels bring you back to Amman. With kind regards and safe travels always,
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Definitely one of the best hotels that we have ever stayed! Beautiful public areas as well as the rooms, incredible staff from the concierge to bellmen, servers and managers. On our first night, we wanted to look around and introduced ourselves to the hostess at Mercado Andaluz. Instead of saying "have a look around", she personally walked us to the other restaurant, the bar, library and introduced us to her colleagues at each location. And everywhere we went, people thanked us for coming to Jordan. What a special place!
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Date of stay: February 2020
Rooms
Location
Service
Room Tip:Â Overall location is quiet, wealthy neighborhood so not a noisy room to be had.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JudeKhres, Executive Assistant at The St. Regis Amman
Responded 11 Apr 2020
Dear annivcoupleGeorgia, Greetings from the St. Regis Amman, It is with absolute pleasure to hear you enjoyed your recent experience with us and that you were pleased with the services our staff provided! I Will be sure to share all the great things mentioned with the entire team, and we look forward to seeing you at the Best Address in Amman again soon! Regards, The St. Regis Amman team
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With complete transparency, this was a certificate stay, not a paid stay. I also applied and received an SNA for a Governor Suite.
We’re at the St Regis on a one night stay on our way to Petra. As a family of four, we generally book two rooms and request connecting rooms through both my Marriott Ambassador and the chat function in the app. We were denied connecting rooms due to the type of suite that was approved however we were guaranteed adjoining rooms. When we arrived at the hotel we were told this wasn’t possible and were initially given rooms on different floors. As we’re traveling with young teens, this wasn’t a workable solution. They then found a room on our floor however it was far from the primary room and it reeked of cigarette smoke. They then found a king room (not the double/double that was booked) that was closer to the primary room. We settled for that as they had NO rollaway beds to put in the suite. None of this should have happened a luxury hotel. Even worse, zero service recovery was done to make up for the lack of suitable double/double rooms.
Service is unrefined at best and not in the realm of the St Regis brand. The butlers are non existent. I’m not sure if unpacking or morning coffee service are offered because that was not made available to us. If you’re looking in the luxury market there is a Fairmont close by that may be a better choice.
Finally, there were ZERO USB ports in the entire suite. This is ridiculous in 2021 when almost all devices connect via USB.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanan Batmani, Other at The St. Regis Amman
Responded 3 Aug 2021
Dear Mrs. Winterinns, Thank you for choosing to stay at the St. Regis Amman and providing your feedback . Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the challenges from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Kind Regards, The St. Regis Amman Team
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I arrived late in the evening to the St. Regis Amman. As a solo female traveler I was relived how easy it was to check in and how the COVID protocols made me feel safe. The hotel is elegant and the experience first class. My first day I hired a car and driver from the hotel to see Amman. Moe my driver was courteous and helpful driving to the old shopping area and pointing out restaurants. In the hotel the roof top restaurant had the most amazing view.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanan Batmani, Other at The St. Regis Amman
Responded 13 Nov 2021
Dear TravelingAnnK, On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, The St. Regis Amman Team
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I have been accommodated in the Saint Regis hotel for nearly 2 months. My family and I have had an outstanding experience. The most superb feature about the hotel is their magnificent employees. The food was delicious, I would personally recommend the salted caramel pudding from Segerta, a fantastic dessert. The cleaners always cleaned thoroughly especially Abdelmajeed, one of the nicest people I have met and is great at what he does, and I would like to formally thank him for always making sure our stay was great and our rooms were tidy and clean. I would also like to give a big thank you to Hamza, Safy, and Diya who work at room service for always bringing us sweets and chocolate and made sure our stay would be unforgettable, and Hamza for always playing with my dog Cookie every time he passed by.
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Date of stay: January 2021
Value
Cleanliness
Service
Room Tip:Â Best service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hanan Batmani, Other at The St. Regis Amman
Responded 21 Mar 2021
Dear R4897GWahmadm, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences at the St. Regis Amman. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing us. Kind regards, The St. Regis Amman Team
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Hi, I have no idea but I didn't find that a problem. I was a solo traveller, but for the Middle east I know you don't need to be married above all in those high standard 5 stars hotels
Not sure about the covid test, but the hotel is smoking free
I would just tell you that you are choosing the best hotel in Amman !
Wish you a great trip
Washington DC, District of Columbia6 contributions15 helpful votes
To update, the St. Regis unfortunately :confirms: "we don’t have an indoor pool in the hotel , there is actually an indoor pool in the residences but unfortunately it is not accessible to hotel guests"
I am surprised by this given its a brand new hotel and all other higher end properties including Four Seasons and even Hyatt have indoor pools.
There are more places to choose from in the Amman area.
PRICE RANGE
RMÂ 1,293 - RMÂ 1,513 (Based on Average Rates for a Standard Room)
LOCATION
JordanAmman GovernorateAmman
NUMBER OF ROOMS
258
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE ST. REGIS AMMAN: UPDATED 2025 Hotel Reviews, Price Comparison and 634 Photos (Jordan) - Tripadvisor
Frequently Asked Questions about The St. Regis Amman
Which popular attractions are close to The St. Regis Amman?
Nearby attractions include Nadia Dajani Jewellery (0.3 km), TIRAZ Widad Kawar Home for Arab Dress (1.0 km), and Jordan River Designs Showroom (0.3 km).
