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Amman Marriott Hotel

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Amman Marriott Hotel
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873 Reviews from our TripAdvisor Community

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Showing 756: English reviews
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Reviewed 6 days ago NEWvia mobile

Today I was shocked!!! We bought cigars with total amount 100 usd but really it was very bad I complained to the bar tender he told me yes you are right and really he is a nice guy and he asked from supervisor to change it , but the problem the supervisor told me all the cigars have the same...

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Helpful?
Thank Moutasem D
Salah K, Rooms Operations Manager at Amman Marriott Hotel, responded to this review

Dear Guest, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations with regards to our cigar. I have passed on you comments to our Food & Beverage Manager who joins me in offering his apologizes for the shortcoming. We appreciate your review and we hope...

Geneva, Switzerland
Reviewed 1 week ago

This was my second visit. The first was in 2010. I do not think there has been updating since then. In general, it is a clean and comfortable hotel, and the staff is friendly and responsive. I was on the Executive Floor. The room is reasonable size. The bathrooms are average. The wifi works very well (streaming is possible) and...

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Helpful?
Thank lordbyron59
Nino C, Hotel Manager at Amman Marriott Hotel, responded to this review

Dear Guest, I want to thank you for staying with us, and mentioning great things about our staff! Nevertheless, quality of food is a key priority for our hotel and I am very sorry that the buffet at the Executive lounge fell short of your expectations. Please rest assured that your comments have been shared with the Director of Food...

London, United Kingdom
Reviewed 1 week ago

We arrived late in the evening and the lobby is nice and welcoming. As we got to the rooms, I was a bit disappointed with the decor. The bathrooms need to be upgraded. Service was good and had no problems and the beds were comfortable.

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Helpful?
Thank cutfam
Nino C, Hotel Manager at Amman Marriott Hotel, responded to this review

Dear Guest, Thank you for choosing our hotel to be your destination during your recent stay in Amman. I'm sorry to hear that you were disappointed with the room's bathroom and the décor. I have passed on your comments to our Director of Engineering so he can follow up on it. Thank you again and we can't wait to welcome...

Reviewed 1 week ago

This is a top notch hotel that makes you want to stay and not leave at all for sightseeing or work! Everyone is so friendly, warm, and professional. The amenities are great: pool, sauna, jacuzzi. But the morning breakfast buffet can get a bit busy. The first time I went no one cared to give me cutleries or coffee. The...

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Helpful?
Thank S1826ISjackl
Nino C, Hotel Manager at Amman Marriott Hotel, responded to this review

Dear Guest, I want to thank you for staying with us, and mentioning great things about our staff service, breakfast buffet and executive lounge. Thank you for your kind review and we hope to see you again soon. Sincerely, Nino Constantinou Hotel Manager

Ontario
Reviewed 1 week ago

Everything about this hotel is excellent. The rooms are beautiful. The breakfast buffet is completely over the top -- quite expensive, but completely amazing. But what really sets this hotel apart is the staff. They are attentive to every need. Make sure you have a drink and hang out in the lounge. It's wonderful. If money is not an issue,...

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Helpful?
Thank ElleGrrl
Nino C, Hotel Manager at Amman Marriott Hotel, responded to this review

Dear Guest, I'm happy to know that you have enjoyed your stay at our hotel with our beautiful rooms, service and various outlets. Thank you and we hope to see you again soon. Sincerely, Nino Constantinou Hotel Manager

Reviewed 1 week ago via mobile

The biggest issue I have is the dishonesty of the staff. I mistakenly left my headset on the dinner tray. Within 2 minutes I called and informed them but apparently they could not find the headset. Not only that but one day I left the room and purposefully closed the bag in a specific manner and when I came back...

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Helpful?
Thank JonniP
Nino C, Hotel Manager at Amman Marriott Hotel, responded to this review

Dear Guest, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels! Sincerely, Nino Constantinou Hotel...

Reviewed 1 week ago via mobile

I have come to rely on the standards of certain brand hotels. Even while traveling in foreign lands, I've been pleasantly surprised with both service and room quality. The Amman Marriott did a great job handling our small group of 18. When rooms needed to be changed, Mr. Issa the night manager readily took care of the problem and resolved...

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Helpful?
Thank Jane M
Nino C, Hotel Manager at Amman Marriott Hotel, responded to this review

Dear Guest, I'm very glad to know that you have had a good stay with and that my team was able to provide you with the exceptional experience that you would expect at a Marriott property. Come back and visit us again very soon. Sincerely, Nino Constantinou Hotel Manager

Pleasant Hill, California
Reviewed 2 weeks ago via mobile

Great service staff especially Chef Yasser,Ra'ed Ghau. Rooms very nice. Noisy air conditioning but you can open windows. Many good restaurants as well. Wonder breakfasts daily. Good location to do touristy things

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Helpful?
Thank travelwithpam
Nino C, Hotel Manager at Amman Marriott Hotel, responded to this review

Dear Guest, Thank you very much for sharing your feedback with us regarding your recent stay at our resort. I'm very happy to know that you have enjoyed your visit to Amman. I have passed on your comments to our team who were very happy to see them. Thank you again and we can't wait to welcome you again. Sincerely,...

Amman, Jordan
Reviewed 2 weeks ago

"We know the high standards you set for yourself because we set them too at the Marriott" the first thing you hear when you turn on your TV at one of the Marriott hotel rooms, i have stayed in the Marriott Amman on the 11th of March as a part of a business trip so i needed a good sleep...

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Helpful?
Thank Ozra66
Nino C, Hotel Manager at Amman Marriott Hotel, responded to this review

Dear Guest, Thank you so much for sharing your feedback with us regarding your recent stay at our hotel. I'm very sorry to know that our room didn't meet with your expectations because of the issues with the AC, TV channels and team service. I would like to apologize again and hope that you will give us another opportunity to...

Chesapeake, Virginia
Reviewed 3 weeks ago

We were there around the New Year and the Christmas decorations were amazing. Rooms were spacious and clean and service was great. Lots of common areas and the library bar had a great atmosphere. The hotel restaurant was great and made sure you were happy. Breakfast was amazing.

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Helpful?
Thank geekg0ddess
Nino C, Hotel Manager at Amman Marriott Hotel, responded to this review

Dear Guest, We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the ancient city that was once part of the Decapolis league. Amman, Jordan's capital is at least 5000 years old. Amman is an incredibly pleasant city that offers a wide variety of historical sites and cultural attractions and is complemented by wonderfully welcoming people. At the Amman Marriott Hotel you will be steps away from the allure of this modern yet ancient city. The Amman Marriott Hotel has very easy access to all business and tourist areas of Amman and Jordan. Accommodation in Amman could not be any better with our newly renovated rooms that guarantee a good night's sleep. The Amman Marriott Hotel is Amman's preferred choice for business & social gatherings through legendary service. The qualified staff and hotel facilities combined, translates into more comfort for each guest. Stay at the Amman Marriott Hotel and take pleasure in the true Jordanian hospitality. ... more   less 

Additional Information about Amman Marriott Hotel

Address: Shmeissani Issam Ajluni Street, Amman 11190, Jordan
Region: Jordan > Amman Governorate > Amman
Price Range: RM640 - RM1,187 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Amman Marriott Hotel 5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Marriott Amman
Amman Marriott
Hotel Style:
#4 Romantic Hotel in Amman
#6 Spa Hotel in Amman
#8 Family Hotel in Amman
#9 Luxury Hotel in Amman
#10 Business Hotel in Amman
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Questions & Answers

Here's what travellers have asked, with answers from Amman Marriott Hotel staff and other travellers.
14 questions
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Questions? Get answers from Amman Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on a room that does not have a connecting door to your neighbor, unless you want to listen in on his phone calls.”
 of 5 bubbles lordbyron59, 21 Mar 2017 | Read review
“Room 1019 has a broken AC and a broken TV.”
 of 5 bubbles Ozra66, 12 Mar 2017 | Read review
“Use your Marriott rewards card for free wifi in room”
 of 5 bubbles geekg0ddess, 7 Mar 2017 | Read review
“upper floor”
 of 5 bubbles xfooey, 24 Feb 2017 | Read review
“Try to avoid rooms near elevators, which are noisy.”
 of 5 bubbles ValerieL373, 12 Feb 2017 | Read review
5 of 5