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Four Seasons Hotel Amman

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Four Seasons Hotel Amman
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892 Reviews from our TripAdvisor Community

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Showing 787: English reviews
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Reviewed 2 days ago NEWvia mobile

Terrible service. They started out as a great hotel but once they found that we have a loyalty card the service went down. We became like enemies. That's not what we expect from a five star hotel. HR and Mgmt should reconsider new staff. Staff that will deliver the level of service that fits four season hotel. Not recommended hotel....

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Helpful?
Thank ziadbatshon
Vincent H, General Manager at Four Seasons Hotel Amman, responded to this review

Dear ziadbatshon, Greetings from Four Seasons Hotel Amman. First and foremost I have to sincerely apologize for your experience at breakfast-- that should not have been the case. Our Club Capitale members are very valuable and should be treated as such. I will pass on your note to the manager of Olea and he will be contacting you. We are...

Reviewed 2 days ago NEWvia mobile

We went to have breakfast at this hotel because we purchased a loyalty card which gives us discount and to our surprise we we were treated like a second class citizens. The service people were not friendly and our orders were delayed in favor to other guests. When we asked we're confronted in a rude way. When we buy loyalty...

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Helpful?
Thank Atallah B
Vincent H, General Manager at Four Seasons Hotel Amman, responded to this review

Dear Atallah B, Greetings from Four Seasons Hotel Amman. I am writing to sincerely apologize for your experience at breakfast-- under no circumstances should that should not have been the case for any of our guests. Our Club Capitale members are very valuable to us and should be treated as such. I will pass on your note to the manager...

Wheaton, Illinois
Reviewed 3 days ago NEW

Excellent stay in Amman. As expected, staff service level, amenities, decor and comfort were superb. We used their squash court and pool everyday. We especially loved the squash court since we didn't expect to find one there. Centrally located and within east walk & short drive to many well known restaurants and shopping. We thoroughly enjoyed our time there.

Review collected in partnership with Four Seasons
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Helpful?
Thank Heather Y
Vincent H, General Manager at Four Seasons Hotel Amman, responded to this review

Dear Heather Y, Greetings from Four Seasons Hotel Amman. Thank you for your kind review of our Property. I'm happy to hear that you loved our squash court and spent time at our spa. I hope you were able to pamper yourselves as much as possible. We're happy to hear you enjoyed your time with us and in Amman and...

Washington DC, District of Columbia
Reviewed 4 days ago NEWvia mobile

Best hotel in town. Alot of events happen here so be forewarned! There was a formal affair outside one night and I could hear it from my 12th floor room. It wasn't a big disturbance but I was surprised I could hear it so high up. The spa was great and the restaurant Le Capital is amazing!

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Helpful?
Thank molliepups
Vincent H, General Manager at Four Seasons Hotel Amman, responded to this review

Dear molliepups, Greetings from Four Seasons Hotel Amman. Thank you so much for writing such a nice review on our Property. I'm glad the event didn't disturb you and i apologize for any inconvenience it caused during your stay. However i'm still happy to read that you had a good stay with us and enjoyed your meal at La Capitale--...

Coruña, Spain
Reviewed 6 days ago NEW

Spectacular hotel in Amman, Good location, very good service, perfect facilities, elegant and classy. Good value for money.Exquisite breakfast buffet.Very helpful staff and very good cleaning of all facilities

Review collected in partnership with Four Seasons
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Helpful?
Thank reinojosemanuels
Vincent H, General Manager at Four Seasons Hotel Amman, responded to this review

Dear reinojosemanuels, Greetings from Four Seasons Hotel Amman. Your review was very enjoyable to read so thank you very much. I'm honored to hear that everything was spectacular and we promise to continue to provide with you with exceptional service when you stay with us. We look forward to your next visit. Sincerely, Vincent H. General Manager

Fredericksburg, United States
Reviewed 6 days ago NEW

My stay at the Four Seasons in Amman, Jordan was one of the best experiences I have ever had with hotel stays. The staff were polite and always providing the best service. If you ever have a chance to stay at this fabulous hotel, take this opportunity to enjoy the best experience of your life.

Review collected in partnership with Four Seasons
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Helpful?
Thank grangerc2017
Vincent H, General Manager at Four Seasons Hotel Amman, responded to this review

Dear grangerc2017, Greetings from Four Seasons Hotel Amman. You really put a smile on all our faces with this very kind review. We are all so happy that you had one of the best experiences staying with us at our Amman Property. Thank you for recommending us and we really look forward to welcoming you back again. Sincerely, Vincent H....

Sarasota, Florida
Reviewed 1 week ago

Very great experience. The staff catered to your every need. very friendly and accommodating. My husband was very ill and the hotel doctor came twice to our room. The nearby Pharmacy hand delivered prescriptions to The Four Seasons and the front desk staff immediately hand delivered them to our room. Great experience. We felt welcomed and appreciated.

Review collected in partnership with Four Seasons
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Helpful?
Thank jodyburdell
Vincent H, General Manager at Four Seasons Hotel Amman, responded to this review

Dear jodyburdell, Greetings from Four Seasons Hotel Amman. I'm so happy to hear that you had a great experience with us. Our priority is our guest, so no matter the situation, we want to take care of you. I hope your husband is feeling better now. You are welcome at our Property anytime-- please consider it your home away from...

Reviewed 1 week ago via mobile

Good size rooms. Good service. Above average room service food. Good breakfast. Shisha available in lobby floor terrace. Coffee break food selection during business meetings is below average. Lunch during business meetings is average.

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Helpful?
Thank Nad-H-H-82
Vincent H, General Manager at Four Seasons Hotel Amman, responded to this review

Dear Nad-H-H-82, Greetings from Four Seasons Hotel Amman. Thank you for your constructive feedback of our Property. I'm sorry to hear that you didn't enjoy the coffee selection or the lunch during your business meetings. Please feel free to contact me if you'd like to discuss this further. We really appreciate feedback from our guests so we can continue to...

temple city calif
Reviewed 1 week ago via mobile

Very safe and welcoming hotel in downtown Amman. Wonderful service and staff. Comfortable and big rooms. You are treated like royalty. For those concerned about safety each guest is totally screened on entry.

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Helpful?
Thank steventyre
Vincent H, General Manager at Four Seasons Hotel Amman, responded to this review

Dear steventyre, Greetings from Four Seasons Hotel Amman. We would like to thank you for your nice review of our Property. The safety of our guests is our number one priority so thank you for understanding regarding screening the guests. We do it to ensure every guest is comfortable when they walk into our Property. Have a great day. Sincerely,...

Cairo, Egypt
Reviewed 1 week ago via mobile

The Four Seasons in Amman is a very nice luxury hotel. The rooms are extremely nice and elegant with very nice amneties. The breakfast buffet is one of the best I have ever seen. With a nice menu to choose from in addition to extremely nice buffet with all what you wish. Location is not the best but you can...

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Helpful?
Thank AmrAbdallah
Vincent H, General Manager at Four Seasons Hotel Amman, responded to this review

Dear AmrAbdallah, Greetings from Four Seasons Hotel Amman. Thank you so much for your kinds words. We're happy to hear that you enjoyed your room and indulged our breakfast buffet at Olea, and you are right, it is easy to grab a taxi anywhere in Amman and get to your destination. We hope you will come back again and visit...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Olea Restaurant
Olea Restaurant
Cuisines: Mediterranean, Middle Eastern, Lebanese, European, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel Amman

Address: Al-Kindi Street, 5th Circle | Jabal Amman, Amman 11181, Jordan
Region: Jordan > Amman Governorate > Amman
Price Range: RM1,324 - RM2,990 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Amman 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
4 Seasons Hotel Amman
Four Seasons Amman
Amman Four Seasons
Hotel Style:
#1 Spa Hotel in Amman
#1 Business Hotel in Amman
#1 Luxury Hotel in Amman
#1 Family Hotel in Amman
#1 Romantic Hotel in Amman
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Amman staff and other travellers.
9 questions
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Questions? Get answers from Four Seasons Hotel Amman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suite top floor.”
  • Our Bed room.
  • Our living room suite.
54GaryC, 1 May 2017 | Read review
“upper floors rooms are the best. however, the hotel went thru a renovation in the lower floors.”
muridk2015, 16 Feb 2017 | Read review
“If you are a serious non-smoker, don't stay here.”
724amberr, 13 Feb 2017 | Read review
“Get the room overlooking the city and the valley; sunset (and sunrise) is another to do in Amman.”
FahadDM, 26 Dec 2016 | Read review
“twin - 10th floor and above”
L5698HAmichelles, 27 Nov 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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