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This is a reasonable 3 start hotel, The rooms & hotel are a tad tired looking. It was VERY empty & being Ramadan there was a shortage of choice where eating in the hotel was concerned. It was comfortable & clean though.
It's actually two connected hotels (the other one is nicer) - and you can use the amenities of both. The lobby is nice, great lounge area, bar (I recommend going to the Piano bar in the sister hotel - but beware, prices are rather high!),...More
Our first night in Jordan and late when we arrived.. Shown to a large room with three beds and well fitted bathroom which must have been very nice at one time - sink was cracked. Everything was shabby and dirty - especially the carpets -...More
Staff member at the front desk could be a little friendlier
I asked for a non smoking room and got a smoking room.
They are still using regular keys which was not convenient to carry.
cosy hotel with friendly staff... very high speed wifi... good service and delicious buffet at the main restaurant.. had the chance to use the semi outdoor swimming pool... it has really a very beautiful view... if you want to be near to everything just select...More
Response from GrandPH, General Manager at Grand Palace AmmanResponded 24 April 2018
We would like to thank you for choosing to stay at Grand Palace Hotel and for taking the time to share your feedback with us.
Your review is extremely valuable for us as we strive to consistently exceed guest expectations, in every way....More