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This Hotel is definitely not 5 star standard. The entrance lobby is impressive but that is where it stops. The rooms smell of tabacco and even the linen on the beds. The walls show signs of dampness and the walls are peeling particularly in the...More
The 5 star self appointed title they give themselves is a serious disclaimer! Disgusting rooms, we had roaches twice, dirty carpet, unchanged sheets, etc. Went to breakfast in their restaurant, and my new table settings included a dirty glass with pink lipstick...hard to miss! I...More
1 Thank Iman527
Response from RegencyAmm, Public Relations Manager at Regency Palace AmmanResponded 1 April 2013
Greetings from Regency Palace Amman
We well received your review above and would like to apologize for the inconvenience happened during your stay .
Kindly note that the comments we received are of a great importance to us, only through it, we can aim to...More
Rooms were spacious, but beds worn out. Good dinner and pleasant local red wine with it. The hotel in general maintained but everything seems old and stuck together. The plug of the electrical kettle does not fit into the wall plug? Our room just above...More
I stayed at floor 16, and next to my room was brothel suit with loud music, drunk people, and few night ladies! with loud music, shouts and noise till Friday morning. I was surprised for a five star hotel to let it happen, and to...More
This hotel is overlooking a highway in Amman. About 15 minutes walk is a shabby area with some local shops and restaurants. The lobby is very elegant and newly refurbished to a very high standard. Reception staff were helpful and and polite to us throughout...More