We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Kempinski Hotel Amman

Show Prices
#9 of 142 Hotels in Amman
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Kempinski Hotel Amman
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

811 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 639: English reviews
London, United Kingdom
Reviewed 2 days ago NEW

Staying at Kempinski Amman is excellent and aslo running a workshop. Employees are very welcoming and warm. They are very helpful. The room are spacious. Upon arrival, Samar, a receptionist, even remembered that i stayed before. She gave me a room at my request. Have also to mention other helpful employees, Bayan, Razan, Hala, Aziz and Shadi. They had been...

 Report
Helpful?
Thank Ghias A
Reviewed 3 days ago NEWvia mobile

I really wouldn't recommend to stay here unless you really need to for whatever reason. The quality of service and room standards are equivalent to a 3 star hotel. Was truly disappointed and quite surprised that this was a Kempinski. 1) none of the numbers for concierge, reception etc work: they're either engaged or nobody picks up. When they do...

 Report
Helpful?
Thank Nathalie G
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Nathalie G, I am really sorry that your experience was not up to your expectations. Obviously you feel disappointed and I do agree that the A/C and the iron problems were annoying and we are sorry for this, however I would like to clarify a few points. Our management board had spoken to you whilst you were here, once...

delhi
Reviewed 6 days ago NEWvia mobile

Took 30 minutes to checkin. Absolute waste of the brand name. Should do something to train the staff to be quicker or have more counters. The front desk does not help despite seeing people in the queue.

 Report
Helpful?
Thank fultoobakar
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Fultoobaker, I am really sorry to hear about your disappointment. I can assure you that this is not our business practice and it is unfortunate that neither my management team nor myself have had the chance to speak to you about this before. Please do contact us directly as we are unable to find to pin point the problem...

New Delhi, India
Reviewed 6 days ago NEW

A little out of the city centre, this is a good business property. Good and spacious rooms. Quite a good variety in breakfast buffet. Free wi fi in the hotel. Very warm and well appointed staff. Close to hotel is Carrefour for all your shopping needs. Good choice for stay in Amman.

 Report
Helpful?
Thank annapaul2014
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear annapaul2014, First of all, thank you for having choosen Kempinski Hotel Amman for your stay in Amman. We are very grateful for your lovely description and recommendations about our hotel and our Staff. Reviews as yours makes us proud of our work and are very helpful for others guests looking for exclusive places to stay. We are pleased to...

Sanaa, Yemen
Reviewed 1 week ago via mobile

For over seven years, most of my stays in Amman were in the Kempinski Hotel Amman. As special sense of connection has developed. The warmth of staff, exceptional hospitality, nice facility, yummy food, amazing location and more make you feel so welcome. Bill captain Abdulaziz, Mohammed in front desk and Hamza from the management showed special attention this time when...

 Report
Helpful?
Thank Mohammed A
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Mohammed A, First we would like to say thank you. Thank you very much for your great loyalty to Kempinski Hotel Amman . It is an honour to us, when we hear that people feel like home. This is what makes the difference, this is one of our goals and we are glad that we have reached this with...

Reviewed 1 week ago via mobile

Clean, well-appointed. staff is genuinely warm, helpful, efficient and kind specially front desk guys,I remember a guy named Ali(concierge), his smile never left his face while serving us. Location is really great with lots to do and see day or night nearby, with many great restaurant options close by too. An excellent value, 10/10 experience, we will stay here again...

 Report
Helpful?
Thank Mahmoud S
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Mahmoud S, 🌟🌟🌟🌟🌟" We'll take it! Thank you for taking the time to leave a 5 star review and sharing your experience with us. We are thrilled to hear all of your expectations were exceeded and appreciate your kind words regarding our staff and hotel. We can't wait to welcome you back soon! Seasons greetings and warm wished for...

Reviewed 1 week ago

Very friendly, personalized service. Yazan, in particular, a waiter in Kempi restaurant was very helpful at breakfast. Hotel is cozy, with nice fire place in the coffee shop. Located in central location.

 Report
Helpful?
1Thank Reem A
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Reem A, I sincerely thank you for the positive evaluation of your recent stay with us. It is great that you enjoyed our facilities and especially Yazan . Please rest assured that I will share your compliments regarding the friendliness of our staff with the entire team, as I know it will be much appreciated. We look forward to...

Reviewed 1 week ago via mobile

Good hospitality & well taken care of by Aziz and amjad from concierge , Bayan ' razan and hala was professional team & our stay was enjoyable . The breakfast was good & would come back again if given a chance.

 Report
Helpful?
Thank Ashok R
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Ashok R First of all, thank you so much for choosing us for your stay, We are grateful for your marvelous review and description of your stay at Kempinski Hotel Amman We want to let you know that it was a pleasure to receive you and to try to comply all of your expectations for your stay. All of...

Panama City, Panama
Reviewed 1 week ago

I have been at Kempinski Hotel Amman during three days, and I have been impressed by the quality of services and Staff. It was my first time in this country and city, and I can easily say that was a real pleasure. The hotel is well located, very close to the business and city center areas, it has a great...

 Report
Helpful?
Thank Maria T
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Maria T First of all, thank you for having choosen Kempinski Hotel Amman for your stay in Amman. We are very grateful for your lovely description and recommendations about our hotel and our Staff. Reviews as yours makes us proud of our work and are very helpful for others guests looking for exclusive places to stay. We are pleased...

Reviewed 1 week ago

I stayed in a standard room which was very clean and well organised, also the bathroom was very clean, hotel location is good with restorant's nearby. I met with very friendly staff especially concierge Mohamed Othman who was extremely friendly and helpful also special thanks to duty manager Abdulaziz Alkhateeb and security manager's Fua'ad Almajalee and Abdulkareem (Abu Naser).

 Report
Helpful?
Thank SAMI A
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Sami A First of all , thank you for having chosen our hotel for your stay in Kempinski Hotel Amman . We also would like to thank you for sharing your experience at our hotel and for your kind words about our amenities and towards our staff. We appreciate that you also mention duty Manager and the security managers...

235 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (210)
Viewed
Hotel & Grounds (21)
Viewed
Room/Suite (55)
Viewed
View from Room (19)
Viewed
Family/Play Areas (1)
Viewed
Dining (33)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (16)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Room/Suite (5)
Viewed
Dining (2)
Viewed
Hotel & Grounds (2)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Amman hotels
0.8 km away
Le Meridien Amman
Le Meridien Amman
#4 of 142 in Amman
1,056 reviews
2.3 km away
InterContinental Amman
1.7 km away
Four Seasons Hotel Amman
Show Prices
Show Prices
Show Prices
1.8 km away
Grand Hyatt Amman
Grand Hyatt Amman
#5 of 142 in Amman
878 reviews
2.7 km away
Crowne Plaza Hotel Amman
0.9 km away
Amman Marriott Hotel
Amman Marriott Hotel
#7 of 142 in Amman
829 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Kempinski Hotel Amman embraces luxurious 278 rooms and suites; delicately refined to liberate your senses. The breathtaking view from all rooms, the contemporary design and features add a magical touch to your visit and a sense of relaxation. ... more   less 

Additional Information about Kempinski Hotel Amman

Address: Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Region: Jordan > Amman Governorate > Amman
Price Range: RM612 - RM940 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Amman 5*
Number of rooms: 278
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Prestigia, Travelocity, Asiatravel.com Holdings, Priceline, TripOnline SA, Odigeo and Agoda so you can book your Kempinski Hotel Amman reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Amman Kempinski Hotel
Hotel Style:
#7 Family Hotel in Amman
#7 Spa Hotel in Amman
#8 Luxury Hotel in Amman
#14 Business Hotel in Amman
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Amman staff and other travellers.
3 questions
Ask a question
Chennai

See all questions (3)

Questions? Get answers from Kempinski Hotel Amman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive Room gives use of Executive Suite”
 of 5 bubbles JonathanD822, 15 Nov 2016 | Read review
“Executive rooms very good”
 of 5 bubbles carmelg563, 15 Nov 2016 | Read review
“Do not take rooms which is near to construction site.”
 of 5 bubbles 439ugurs, 9 Nov 2016 | Read review
“Very comfortable beds!”
 of 5 bubbles B3624SDarthurb, 7 Nov 2016 | Read review
“make sure your room has a city view with the pool”
 of 5 bubbles SallyZohney, 5 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay