Amman Airport Hotel is a four star hotel, it contains 304 newly renovated rooms. The hotel is located in a distinguished location within the Queen Alia international Airport zone only one mile away from the airport terminal. The hotel offers 24 hours free Meet & Greet and a free shuttle service from the airport to the hotel and vice verse. The hotel offers wonderful recreational facilities such as GYM, outdoor pool, and garden to make your stay unforgettable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
Arabic
Location
Airport Road Queen Alia International Airport, Amman A867 Jordan
We needed a hotel close to the airport as we had a very early morning flight the next day. After reading so many horrible reviews, I set my expectations really low. Much to my surprise, this hotel exceeded my expectations. Yes, the service is uneven and I'm not sure English is well understood. Our room, however, was clean and comfortable. The restaurant "dinner buffet" was a bit odd with most of the hot dishes were not very hot and the dining room atmosphere is cold and uninviting. The airport shuttle was prompt and easy. This property should be rated as "three-star" and it certainly is OK for a place to rest before or after a flight. Most of the real complainers reviewing this hotel were probably part of a mob stampede after a jumbo jet cancels a flight. The hotel claims they can get 400 guests unexpectedly at once. Fortunately for us, that was not the case.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel is close to the airport. It also had good water pressure. That’s about the best and only good things of this hotel. We were supposed to have “meet and greet” service included in the price. We arrived at the airport at midnight exhausted after 2 days of travel and found no one there from the hotel. I called the hotel and finally got someone on the phone who tells me they will send a shuttle shortly. After half an hour and still no driver I call the hotel again. Same response driver is on the way he will be there in 10 minutes. Twenty-five minutes later still no driver so I call again. I was told driver would be there in 10 minutes. No apology for not being there as per their own “meet and greet” process or why it has taken an hour to get a driver from the hotel there considering how close the hotel is. We check in and instead of a king room it was double room with two hard mattresses almost on the floor with a scratchy thin sheet and pillow with no support. We did not have bath towels and had to call down twice before they were sent up after another 20 minutes. The room was dirty and it had not been cleaned behind the curtain or the windowsill in a very long time by the amount of dust and debris found there. The carpet was dirty and not cleaned. The bathroom had great water pressure and hot water, but the shower faucet was separated from the wall and in horrible shape and the bathroom was not in good condition. The staff is friendly(ish). The breakfast and morning staff were great. The night staff (maybe they were tired) not so much. Stay here if you NEED to stay for a layover or are being picked up the next morning early. Otherwise find somewhere else. One of the worst experiences I’ve ever had in a hotel.
Read more
Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Have a phone with you to call them when they don’t show up to pick you up at the airport.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a convenient airport hotel with free airport shuttle bus. Those were my priorities as I passed through and needed an overnight place to sleep between flights. Think youth hostel for $150 a night. My room looked like it was still under construction, moldy and dirty. I’m not sure the door actually locked. Hot water in the shower worked fine and it was quiet. Take it for what it offers in terms of 7 minute airport convenience.
Read more
Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
My experience at this hotel was a masterpiece of comfort and hospitality. The reception of the staff was warm and welcoming, they met all my needs with a smile. The rooms were perfectly clean and equipped with every comfort. The quality of food in the restaurant cannot be surpassed, as delicious and varied dishes were served.
The service was characterized by attention to the smallest details, whether in arranging rooms or meeting guests' requests. The facilities were varied, from the refreshing pool to the well-equipped fitness gym. The hotel's central location adds value, as access to sights was easy.
Simply put, my stay was contemporary and comfortable, and I can only recommend this hotel to those looking for a luxurious experience that combines comfort and attention to detail in hospitality.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:انصح بالتجربة
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We made plans to fly to France in August. However, due to the cancellation of our flight from Beirut Airport we got rerouted through Amman. Because of logistics, our package included a stay in Amman by the Airport. The Hotel they booked us in was Amman Airport Hotel. When I went to their website, I was impressed with the pictures they posted. Alas, reality was totally different. First there were no Towels in the room. I was told to press the Housekeeping button, unfortunately there were no buttons or labels on the phone, went back to front desk and after a wait they gave me one set of towels, though the room is booked for 2 people. another wait and they brought me another set, with an attitude as if I was begging for something I was not entitled to.
The room was dirty. The sheets on the bed were smaller than the bed: woke up several time at night to remake the bed, as I do move during my sleep.
The bathroom was dirty and had signs of mildew everywhere. The shower did not work, not matter what we tried it was a dribble. we finally gave up.
The pillows were uncomfortable and thin. We requested another pair at 8pm, and they never delivered them, when I checked I was told that housekeeping was busy, and they will get it soon. We left the next morning, and never got those extra pillows.
When we complained before our departure, the Front Desk staff begged us to write a review as they keep on getting yelled at by the guests, when they are powerless, as management is not willing to do anything to fix the issues.
I am including pictures of their phone, bed, and bathroom
Read more
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Despite the recurrent bad reviews about this hotel they still didn’t care to improve? How? Why? Because there is no competition especially this is the ultimate choice for airlines to keep their passengers for delayed flights! Disgusting 100%. The rooms are just impossible. I am not too posh to not stay in average hotel, but this one my goodness, unbelievably filthy and disgusting. Stained beds, carpets, towels, discoloured linens…I’m even questioning if it was washed as it has still the smell of God knows what. The lamps, phone, tv, bidet, shower, faucet and everything looks 1000 years ago without maintenance! Good thing I always bring flip-flops or I would have skipped shower. I slept 2 hours due to exhaustion (delayed then cancelled flight) otherwise i would have just sat in the lobby waiting for my next flight!! To be fair the staff are nice except for the receptionist during check-in! I tolerated the cold bread and boiled eggs with prepacked jams during breakfast because I was starved, but lunch was very good, and dinnerr (and wifi) just OK. BUT still not worth even for $10 dollar a night even if it is a close proximity to the airport, better pay $50/3 hours in premium lounge offered at the airport or just Uber to the next hotel. SKIP THIS ONE!
Read more
Date of stay: November 2023Trip type: Travelled solo
Room Tip:Next time your airlines arranged you to stay here without any other option, write them a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This Hotel is not good. The Service was adequate, but the hotel itself is gross. The entire hotel, including the rooms, smell like smoke. The beds and pillows are hard and almost unusable. The breakfast buffet is lack-luster without even small things like butter or jam. The furniture is old and tired and should have been replaced 5 years ago. It is very close to the airport, but is it better than sleeping at the airport?....Maybe.
Read more
Date of stay: November 2024
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Ok for 1 night max
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terrible terrible hotel. Avoid at all costs… very dirty, service is horrible, and they always look for ways to take advantage. What makes it worse is if you get a transit visa. When you get a free transit visa you are essentially locked in the hotel where they can take advantage and you can only buy their over priced food and thing. Get your self an actual visa even if it costs a bit more, it is worth it.
Read more
Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have travelled all over the world and stayed in countless hotels, including many airport hotels. Not all have been good but never before have we felt compelled to check out without staying a night and find an alternative hotel…. until we arrived at the Amman International Airport Hotel. We were only staying for one night at the end of a holiday before an early flight home the next day. The initial impression of the room wasn’t helped by the curtain hanging off the rail and the chipped and marked decor. Only one hand towel was provided in the dingy bathroom. Half the tea and coffee sachets provided had been used and were empty. The safe wasn’t working. On closer inspection the room was dirty, especially the bathroom. The bed sheets were so thin they were see-through and also stained. The additional towels requested eventually appeared together with two robes, none of which looked clean. The public areas in the hotel were not much better. The pictures on the website bear no relation to the reality. Unkempt, desolate pool and gym areas, with what appeared to be building materials stored in the latter. Only one cafe was operational with an extremely limited offering. Food for the evening buffet in the main restaurant was sitting out late afternoon. The final straw was when we tried to arrange an early breakfast and were told nothing would be available before 6am. We checked out and stayed in central Amman instead. Anything would be better than staying here!
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip:Just avoid!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
By far the worst, most disgusting hotel I have ever had the misfortune of entering. Our flight with Royal Jordanian was delayed, so they put us up for the night in this pit of filth. The room had not been cleaned for some time, the floor was covered in debris and crumbs from previous guests and the bathroom was sickening, especially the toilet where someone had obviously experienced an upset stomach. Every surface throughout the room was sticky and scum covered. We tried to call through to reception, the phone was disconnected, my husband spoke to the person on reception who said there were no other rooms and told us someone would come up to look at the room, but he was pretty apathetic about it and, as expected, no one came up. We were hungry and tired, and my husband wasn’t well, so he lay down on one of the filthy beds and I had no choice but to put up with it. I thought I could make myself feel somewhat better by eating something but the restaurant was as disgusting as the room, with horrible chipped crockery and a meagre selection of lukewarm, unidentifiable slop on offer. I sat up most of the night, waiting for cockroaches to reveal themselves and the only saving grace was, there were none. To top it off the following morning, the shuttle that should have arrived on the our was 20 minutes late and it added further anxiety to our last moments in this awful cesspit. I could not warn anyone enough about avoiding this awful place.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, I believe to enter Jordan you will need a visa upon arrival. This hotel offers a meet & greet service and they will welcome you as you step out of the plane and get the visa for you. The lines can be long, so it is worth the service. You will need to receive via email, they do not handle phone calls very well. Good luck.
I had a similar urgent situation with very late night halfway noises that were unresolved by hotel staff and lasted about four hours - midnight till now 3:42. Earplugs and fatigue somewhat helped. I wouldn't recommend staying here. Hotel has been here for what appeared to me, a long time. Basic for $189? We expected more. Three star at best.
There are more places to choose from in the Amman area.
PRICE RANGE
RM 674 - RM 770 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
golden tulip airport amman hotel amman, golden tulip amman, amman golden tulip, alia hotel
LOCATION
JordanAmman GovernorateAmman
NUMBER OF ROOMS
304
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
