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Raffles Makkah Palace

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Traveller (486)
Room & Suite (229)
Dining (32)
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Overview
  • Excellent78%
  • Very good13%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“butler service”(33 reviews)
“signature suite”(13 reviews)
“kaaba view”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (822)
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473 results
Traveller rating
360
73
24
7
9
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360
73
24
7
9
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All reviewsbutler servicesignature suitekaaba viewother hotelsliving roomluxurious hotelroyal suiteexcellent serviceking abdulaziz gateamazing hotelroom servicesame complexrecommend this hotelholy cityperfect stayduty managerbreakfast and dinner
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1 - 5 of 473 reviews
Reviewed 4 days ago

Raffles stands out among others in Makkah for a simple reason, STAFF. You feel the worm welcome in every body smiles and professional services. Exceptional in all starting from location to checking out.More

Review collected in partnership with raffles.com
Thank rmardi941054
Response from AccorMakkah H, Guest Relations Manager at Raffles Makkah PalaceResponded 3 days ago

Hello Guest, Ramadan Kareem! Thank you for the wonderful feedback about your recent stay at Raffles Makkah Palace. It's always our utmost priority that our guests get to experience the best of our hospitality. Your recommendations will go a long way in encouraging our guests...More

Hotel's Favourite
Reviewed 8 March 2018 via mobile

This is my second review of this amazing hotel after my first one about 5 years ago. I thought with time hotels lose their appetite for perfection over time but this hotel is an exception. They still have the same high standards of high quality...More

Thank Saad S
Response from Makkah S, Guest Relations Manager at Raffles Makkah PalaceResponded 9 March 2018

Dear Guest, We are elated that you had an amazing stay at Raffles Makkah Palace. We're really happy to hear that the cleanliness, services and staff met your expectations. Our chefs are one of the finest in hospitality sector. We take great pride in our...More

Reviewed 1 week ago via mobile

For travelers to Makkah I would recommend Raffles Makkah palace, my experience was great. It started before arrival when the hotel sent me an email to organize my arrival time, restaurants booking and other requirements. When I reached there the check in was kind a...More

Thank salyouha
Response from AccorMakkah H, Guest Relations Manager at Raffles Makkah PalaceResponded 1 week ago

Dear Guest, Thank you for the recommendations and the wonderful feedback about your recent stay at Raffles Makkah Palace. It's always our utmost priority that our guests get to experience the best of our hospitality. Your recommendations will go a long way in encouraging our...More

Reviewed 3 weeks ago

Great stay in a spacious suite with great service. You will get the best sleeping time with comfortable bed and pillows. The hotel provide a private elevator to Haram for Raffles residence. The location is great near the doors to Haram. I think the Hotel...More

Review collected in partnership with raffles.com
Thank halajm5785522
Response from AccorMakkah H, Guest Relations Manager at Raffles Makkah PalaceResponded 3 weeks ago

Dear Guest, Thank you for your feedback and recommendation of your recent stay at Raffles Makkah Palace. We believe in providing superior services and it is a pleasure to know that we have been able to craft a memorable experience for you. It is only...More

Reviewed 4 weeks ago via mobile

Excellent service and very friendly staff ; the Butler, the room housekeeping service, the breakfast staff and the parking security Excellent food Room straightening is flexible Bed very comfortable and shower is goodMore

Thank mannoussa
Response from AccorMakkah H, Guest Relations Manager at Raffles Makkah PalaceResponded 3 weeks ago

Dear Guest, Thank you for your feedback and recommendation of your recent stay at Raffles Makkah Palace. We believe in providing superior services and it is a pleasure to know that we have been able to craft a memorable experience for you. Your compliments have...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$229 - US$2,043 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mecca
#1 Family Hotel in Mecca
#4 Luxury Hotel in Mecca
#32 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$229 - US$2,043 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Mecca
#1 Family Hotel in Mecca
#4 Luxury Hotel in Mecca
#32 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (486)
Room & Suite (229)
Dining (32)
Business Centre & Event Rooms (2)
Questions & Answers
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Eissa M
2 May 2018|
AnswerShow all 3 answers
Response from Saad S | Reviewed this property |
I think signature suite is a bit spacious than junior suite but consists of same structure room and a lounge
0
Votes
ssamreen
9 November 2017|
AnswerShow all 3 answers
Response from mnhamzah | Reviewed this property |
Depends n the size of the bed that is in your room. King size may probably fit 3 adults (if you lay still) and the fourth person can use the couch. Based on previous experiences we were 3 adults and 1 child, the hotel... More
0
Votes
Travelsaudi
“New 2000SAR (~£400) Umrah visa fee reported for last year’s pilgrims 12 Oct 2017 Hajj and Umrah travel agents have been informed of a new Umrah visa fee by their respective Saudi Arabian embassies. The new policy, thought to be effective immediately, puts an additional 2,000SAR charge (approximately £400) charge on visas for Umrah for those who travelled for Umrah in the last Hijri year (1438). Although travel agencies have been informed by their local embassies, the Ministry of Haj and Umra is yet to make an official announcement. Prospective pilgrims around the world should contact their local embassies to find out if the fee applies to them. The policy is apparently the latest in a string of controversial new measures introduced recently as part of Mohammad bin Salman’s ambitious vision 2030 reform plan, devised to reset the kingdom’s Economic dependence away from oil generated revenue. Recent examples include the hugely unpopular and unaffordable Dependent Fee to be paid for each non-Saudi, non-government employee, a 5% VAT tax to be introduced in coming months and the second recent increase in fuel prices, to name a few. Other recent policies have also been thought to be based on economic incentives, such as a slew of new fines for particular traffic offences, and the recent lift on the driving ban for some women. Sorry this may not be related however can someone tell me how true this is.”
27 October 2017|
Answer
Response from ksayma | Reviewed this property |
Hi Really if you need the right answer just send your question to right person which is Saudi embassy .thsnks
0
Votes
Room Tips
"no view of Kabah"
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"For anyone looking for luxury and beautiful views on Haram, he must choose this hotel. The rooms have very..."
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"i had partial haram which was not too bad ..... higher better view"
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"Room 1008 for a spiritual view"
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