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Raffles Makkah Palace

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Raffles Makkah Palace
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618 Reviews from our TripAdvisor Community

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Showing 368: English reviews
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Bristol, United Kingdom
Reviewed 1 week ago

I booked this hotel due to the high rating. When you go to such highly rated extremely expensive hotel, you would expect them to treat you as a valuable guest and to help you when you need them, let alone to rectify a problem they were responsible for. I used booking.com to book a suitable rooms/suit for a family of...

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Helpful?
Thank Nabil K
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you very much for contacting us and we deeply apologies for any inconvenience during your stay with us. Your comments are being handled by the hotel management. Your comfort and luxury are our top priority . Kindly contact us with your reservation details for better service. Regards

karachi
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Really amazing and a grand hotel right in front of king Abdul Aziz gate of Haram, situated in the King Abdul Aziz building, which also houses 6 or 7 other hotels. The check in is a bit cumbersome as you have yo enter at road level, than take a commercial elevator to the hotel level and than shift into the...

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Thank sainbasha
About Hotel's Favourite Review
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear guest, Thank you very much for your thoughtful review. We are glad you experienced luxury at its finest. Raffles Makkah Palace staff at your disposal. We are looking forward to welcoming you again at your second home. Raffles Makkah Palace. Best Regards,

Reviewed 1 week ago via mobile

Everything's is perfect, location is great just a few steps to Harrm, breakfast is amazing, Exileant room service, friendly staff, there's a shopping mall in the Ground floor with many famous shops, don't choose other hotel if you would like to go to Makkah (( Raffles )) is only your hotel.

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Helpful?
Thank smsalhajri
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for your lovely comments and we are glad you enjoyed your stay with us at Raffles Makkah Palace. Regards

Reviewed 1 week ago via mobile

Recommended hotel. Very professional, very close to Haram, comfortable. Top restaurants and excellent breakfast. A wide range of hotel amenities. Definitely, I'll book again in this hotel for next Omra.

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Thank Fares2006
Reviewed 2 weeks ago

Came for a short business trip, so time was really valuable, check in was very fast, the Gentleman in the reception Mr. Hamed was very decent and helpful, escorted to my room by the bell captain who gave a brief summary of all amenities of the hotel. Room was very clean, fresh smell, top luxury, toilet is super lavish, view...

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Thank Mohammed Tamer F
Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

We r very satisfied with the hotel service and the breakfast buffet is very good as well the hotel is clean and very easy to access to praying areas thanks for the service recommended strongly as well we will come back for sure again one small thing that we took the the partial view of Kaaba and now they r...

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Helpful?
Thank omar-mimi
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for reviewing us. We are glad you enjoyed our services. Furthermore, we will be sharing your comments with the relevant department and rest assured your next stay with us will be will be a more memorable one Regards,

Reviewed 2 weeks ago via mobile

It is not new to any one of us that Raffles hotels in Mecca or any where we travel is one of our first and best choice Thanks to every body behind this in this group . Raffles Mecca in front of our holy mosque The view to the holy mosque is unforgettable . Every thing in the hotel is...

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Helpful?
Thank Abdulhakim A
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear valued guest, Thank you very much for the lovely review, we are glad you enjoyed our services and staying at our location and rooms. Raffles Makkah Palace staff at your disposal. We very much look forward to welcoming you back soon at our hotel. Raffles Makkah Palace. Best regards,

Reviewed 2 weeks ago via mobile

it is the best place at Makkah , but it is too expensive. if you are new married you can book there. clean , great service . but you will not get service like you paid. من افضل الفنادق في مكة اذا لم يكن الافضل ، نظيف ، قريب على الحرم ، لكن غاااااالي جدا. او اغلاهم .

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Thank طريد ا
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for reviewing us. We are glad you enjoyed our services. Furthermore, we will be sharing your comments with the relevant department and rest assured your next stay with us will be will be a more memorable one Regards,

Jakarta, Indonesia
Reviewed 4 weeks ago

Staying in Raffles during our Umrah made our spiritual journey more enjoyable. Alhamdulillah... We stayed at the Villa Kaaba Premier.. The view it is the best in Makkah. Cannaot ask for more, yet if there is :-) amazing. Breakfast and dinner buffet is great - think it is much better than the sister hotel, Fairmont ZamZam Tower. However, the quality...

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Thank Rubinni
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest. Thank you for the lovely review, We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home. Raffles Makkah Palace. Regards,

Reviewed 4 weeks ago via mobile

The hotel is so classy and highly rated.. I doubt any hotel in Mecca can match it.. its expensive but really deserve every penny.. Breakfast is so nice, all dishes that can be eaten at breakfast would be available, and more.. AlHaram is only 2 minutes away from the main door of Burj Alsa'a..

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Helpful?
Thank Saad A
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest. Thank you for the lovely review, We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home. Regards,

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Raffles Makkah Palace Saudi Arabia enjoys an outstanding location within the iconic Abraj Al Bait complex, directly adjacent to Al Masjid Al Haram – or Grand Mosque – and the Kaaba, offering easy access to King Abdulaziz Gate, the main entrance to the Grand Mosque. Raffles Makkah Palace also offers a superbly equipped business centre with secretarial services and state-of-the-art private meeting rooms fitted video conferencing facilities, ideal for board meetings and management retreats. Revered as the holiest city on earth for approximately 1.6 billion Muslims, Makkah is the birthplace of the holy Prophet Mohammad (PBUH) and home to sacred sites such as the Kaaba, Al Masjid Al Haram, the Zamzam Well, Jabal Al-Nour, Al-Jamarat and Jabal Thawr. Just steps away from the Grand Mosque, Raffles Makkah Palace is a refined and elegant residential sanctuary featuring 214 suites with breathtaking views of the Grand Mosque and Kaaba, making a stay in the Islamic holy land of Makkah one of spiritual serenity. Spacious suites occupy a minimum of 80 square meters in this exceptional hotel in Makkah and offer separate living and dining spaces while bathrooms are thoughtfully designed with designated areas for ablutions. Personal butlers deliver Raffles’ signature style of anticipatory and thoughtful service, complementing the residential experience at this Makkah hotel. ... more   less 

Additional Information about Raffles Makkah Palace

Address: Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: RM818 - RM8,598 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Makkah Palace 5*
Number of rooms: 214
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Also Known As:
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Hotel Style:
#1 Family Hotel in Mecca
#1 Romantic Hotel in Mecca
#4 Luxury Hotel in Mecca
#22 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Raffles Makkah Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't go there!”
722nabilk, 14 Apr 2017 | Read review
“corner rooms have a super great view, and very large too, go to 9th floor :))”
mohammedtamerf, 8 Apr 2017 | Read review
“The higher floors have better views of the Haram and Kabaa”
Adamdu, 12 Mar 2017 | Read review
“1606 or go for higher floors on the same side, extraordinary Haram view”
718ahda, 9 Nov 2016 | Read review
“Great rooms view”
ninety6, 7 Nov 2016 | Read review
5 of 5