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Makkah Hilton Towers

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978 Reviews from our TripAdvisor Community

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Showing 899: English reviews
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Cordova, Tennessee
Reviewed yesterday NEW

Great hotel in a greatest city. Exceptional staff. We arrive past mid night after a long 18 hours flight. Hotel manager Abdul Rauf was very kind to offered us an upgrade to villa. That was a real surprise. Spacious villa with all the amenities.we enjoyed our stay

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mohammed S
Cary, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 30 November 2016

Located perfectly next to Haram with a good view and great staff and rooms. The hotel is not high enough to see the Kaaba but still an exceptional view of haram is there and worth the money The hotel staff went out of the way to make me feel welcome, the room service was excellent and the staff was courteous....

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Seraj K
About Hotel's Favourite Review
Ibrahim , General Manager at Makkah Hilton Towers, responded to this review

Dear Seraj K, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. We look forward to welcoming you back at Makkah Hilton for another memorable experience in the near future. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

Karachi, Pakistan
Reviewed 2 days ago NEW

The room capacity and decoration along with furniture was excellent. There was Haram view from window and we can offer prayers in the hotel with Haram's Salah. All basic needs like electric catle, iron hotplates are available on the room.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 190zaheeri
Al Mansurah, Ad Daqahliyah, Egypt
Reviewed 2 days ago NEW

alhamdulillah...my family and i had the opportunity to perform the umrah in january...we stayed at the hilton towers for 7 days and 6 nights...excellent service...great food...comfortable rooms...and most important very near to the Al Haram....god willing will stay here again on our next visit to the holy city...

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Thank aishahsydali
Al Khobar, Saudi Arabia
Reviewed 2 days ago NEW

From the very beginning it was a terrible start as they took super long to check us inn.. the lifts are super old & disfunction timely.. the room was comparetivily smaller to what was discussed while booking .. the view was false as told befr reservation. The furniture was super old. The blankets are torn apart.. the mattress & sofa/bed...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mohammadi91
Ibrahim , General Manager at Makkah Hilton Towers, responded to this review

Dear Mohammadi91, First of all thank you for choosing Makkah Hilton for your stay. We really feel sorry that you were not satisfied with our hotel services. Your feedback is important to ensure that we continually deliver the service Hilton is renowned for and exceed your expectations for future visits. Therefore we have noted your comments and we will take...

Chittagong City, Bangladesh
Reviewed 3 days ago NEW

Room service and housekeeping not good , not cleaning room everyday during my nine day stay , every time need to call for room service for cleaning but they response only twice only , not change toilet accessories everyday .

Review collected in partnership with Hilton Hotels & Resorts
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Thank farhad2017
Makkah, Saudi Arabia
Reviewed 4 days ago NEW

A poor service and bad experience of this trip. Waited a long for check in despite early online booking, paid and online checked in. This was not the case with me witnesses of many other guests as well.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 960iftikhara
Ibrahim , General Manager at Makkah Hilton Towers, responded to this review

Dear Valued Guest, First of all, please accept my thanks for your stay at Makkah Hilton & Towers and sincerely appreciate your comment and review which enables us to improve our services. we are very displeased to learn that you have experienced some difficulties in our service and we sincerely apologize for this... Thank you for your kind understanding and...

Karachi, Pakistan
Reviewed 4 days ago NEW

Conveniently located near Haram. Tower 2 is the best to approach Haram. The 3 exits are all convenient. You can get food easily around the hotel. Bin Dawood is also located on ground floor where you can get all required amenities.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Naim K
doha, Qatar
Reviewed 5 days ago NEW

Best hotel stay, superb breakfast, very close to haram especially good for elderly and those who have small kids as the access is to harm is very easy. superb staff and very good hospitality. will give it full marks. recommend to stay here.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank 456jawaida
Makkah Province, Saudi Arabia
Reviewed 1 week ago

Needs lot of improvement. Though location is very good. Service is poor. Lack of professional staff. Breakfast is good, but staff are not helpful. Staff need to be trained on how to speak to guests and welcome them. Would not prefer staying again at this Hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rajiwate
Ibrahim , General Manager at Makkah Hilton Towers, responded to this review

Dear Rajiwate, First of all, please accept my thanks for your stay at Makkah Hilton & Towers and sincerely appreciate your comment and review which enables us to improve our services. we are very displeased to learn that you have experienced difficulties in our service and we sincerely apologize for this... Thank you for your kind understanding and looking forward...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
With unforgettable views of the Sacred Mosque and Kaabah, Makkah Hilton Towers is an elegant hotel in Makkah, Saudi Arabia with impeccable service and a prime location in the Holy City. Steps from Masjid al Haram, Makkah Hilton Towers is situated in front of the King Fahd entrance to the world's largest mosque. Inside the hotel you’ll find spacious rooms and suites, vibrant dining options, a health center, business facilities and an expansive on-site shopping mall. ... more   less 

Additional Information about Makkah Hilton Towers

Address: Ibrahim El Khalil Street | شارع إبراهيم الخليل, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: RM504 - RM2,726 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makkah Hilton Towers 5*
Number of rooms: 798
Reservation Options:
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Also Known As:
Makkah Hilton Towers Mecca
Hotel Style:
#3 Romantic Hotel in Mecca
#4 Family Hotel in Mecca
#6 Luxury Hotel in Mecca
#11 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Makkah Hilton Towers staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room with the Al Haram view....its just so beautiful”
 of 5 bubbles aishahsydali, 28 Mar 2017 | Read review
“Ask for a room with Masjidil Haram View”
 of 5 bubbles keanurhayati, 16 Mar 2017 | Read review
“Haram View Rooms”
 of 5 bubbles 14syedp, 15 Mar 2017 | Read review
“ask for tower 2”
 of 5 bubbles dez786, 13 Mar 2017 | Read review
“all even number floors have only one lift servicing in tower 6, so best to go for odd number floors.”
  • great housekeeping
 of 5 bubbles hawan_12, 5 Mar 2017 | Read review
5 of 5