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Makkah Hilton Towers

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1,014 Reviews from our TripAdvisor Community

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Showing 932: English reviews
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colombo, Sri Lanka
Reviewed yesterday NEW

Stay was very good with my family. satisfied with the Staffs and appreciated for allowing us to stay for further 5 hours as late check out. It helped us a lot for our Infant. WIFI facilities given, it is to be upgraded.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Q2249HHmohamedr
Cary, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 30 November 2016

Located perfectly next to Haram with a good view and great staff and rooms. The hotel is not high enough to see the Kaaba but still an exceptional view of haram is there and worth the money The hotel staff went out of the way to make me feel welcome, the room service was excellent and the staff was courteous....

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Seraj K
About Hotel's Favourite Review
Ibrahim , General Manager at Makkah Hilton Towers, responded to this review

Dear Seraj K, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. We look forward to welcoming you back at Makkah Hilton for another memorable experience in the near future. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

London, United Kingdom
Reviewed 2 days ago NEW

booked four quad rooms, we were given rooms in tower 3 getting to the hotel is a nightmare as traffic is only intermittently allowed to go there, very few staff was present in reception so took long time to checkin, not much seating space for guests either, location is right in front of Haram but there are "ONLY 3 LIFTS...

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Helpful?
Thank Ghazanfar M
Reviewed 2 days ago NEW

I visited Makkah from 8th to 14th April. hotel location is good specially tower # 6. Bungali staff is good and supportive. however some reception staff avoid warm welcome to guests. Bell desk staff is little bite rude,. if you ask for wheel chair they provide you on priority. This hotel is without any para medic or immediate doctor support...

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Helpful?
Thank Arshad M
Lahore
Reviewed 2 days ago NEW

Everything about stay was good. Staff was very helpful specially the managers at desk and comceirge also. Lifts are not good as that are very slow. And sometimes you have to get to the haram speedily and you are unable normally with these slow lifts.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Syed M
Roslyn, New York
Reviewed 5 days ago NEW

Overall service was very satisfactory we vere given additional complimentary drink and snacks in our room. Room was decorated nicely. Elevators are slow need to reorganized tower 6 has 27 floors and only one elevator for even # of floors is not enough. Mr Adam and Khudadad Abbasi keep our room need and keep our room clean whatever we need...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mohammadb661
Ibrahim , General Manager at Makkah Hilton Towers, responded to this review

Dear Mohammadb661, First of all, please accept my thanks for your stay at Makkah Hilton & Towers and sincerely appreciate your comment and review which enables us to improve our services. Reference to your comments, we are glad to note that you have enjoyed our stay and our product. At the same time, we are very displeased to learn that...

Reviewed 5 days ago NEW

At check out there was a delay and getting our luggages, bcoz bellman was very old and lifts are not functioning. our taxi has to wait for 10 Minutes and again there was a queue for exit and we were charges 20SR as parking charges 20SR Nothing compared to 4772 we paid for 9 days. 5 Minutes delay due to...

Review collected in partnership with Hilton Hotels & Resorts
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Thank blackninja11
London, United Kingdom
Reviewed 1 week ago NEW

Good hotel to stay with the family. Very near to haram. Very helpful and professional staff .would strongly recommend. Breakfast is good with many dishes and Freshly made eggs by chef. Furniture and carpets are old and require modernisation.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank 256DocT
Ibrahim , General Manager at Makkah Hilton Towers, responded to this review

Dear Valued Guest, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton Towers for another positive experience soon. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

Colombo, Sri Lanka
Reviewed 1 week ago

i have been staying in the hotel for last 8 years, This time had a very hard time with the lifts. sometime I have to wait for 5 to 10 Minutes to get a lift. when checking out once the bell man came to the room I went to hire a vehicle.It took around 30 Minutes for the very old...

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Helpful?
Thank honeymoonadvise2011
Blackburn, United Kingdom
Reviewed 1 week ago

Was a brilliant hotel, located in a great area with great service. Would recommend staying at this hotel. It was easy to travel across and everything was at ease of accessibility. Also the breakfast was very good and the service in the dining lounge was great.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 866naimm

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
With unforgettable views of the Sacred Mosque and Kaabah, Makkah Hilton Towers is an elegant hotel in Makkah, Saudi Arabia with impeccable service and a prime location in the Holy City. Steps from Masjid al Haram, Makkah Hilton Towers is situated in front of the King Fahd entrance to the world's largest mosque. Inside the hotel you’ll find spacious rooms and suites, vibrant dining options, a health center, business facilities and an expansive on-site shopping mall. ... more   less 

Additional Information about Makkah Hilton Towers

Address: Ibrahim El Khalil Street | شارع إبراهيم الخليل, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: RM462 - RM2,763 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makkah Hilton Towers 5*
Number of rooms: 798
Reservation Options:
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Also Known As:
Makkah Hilton Towers Mecca
Hotel Style:
#3 Romantic Hotel in Mecca
#4 Family Hotel in Mecca
#7 Luxury Hotel in Mecca
#15 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Makkah Hilton Towers staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get room at 5,6,7 floor , because it is easy access to prayer area.”
arshadm337, 22 Apr 2017 | Read review
“Rooms mainly on availability.”
honeymoonadvise2011, 17 Apr 2017 | Read review
“Ask for Tower 2 on high floor”
K8647XWahmeds, 16 Apr 2017 | Read review
“top floors with AlHaram view.”
AbdullahAlkaf, 12 Apr 2017 | Read review
“choose a room with the Al Haram view....its just so beautiful”
aishahsydali, 28 Mar 2017 | Read review
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