We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

ZamZam Pullman Makkah

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
ZamZam Pullman Makkah
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

813 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for ZamZam Pullman Makkah
See the most recent reviews
Showing 621: English reviews
Reviewed 1 week ago NEWvia mobile

I stayed at Pullman Zamzam Mekkah from 10-12 Mar n then 15-18 Mar17 in Quad Room. The springs of the beds/mattresses were loose/broken,pillows and blankets were in pathetic state .The complete floor was smelly due to no attention of concerned staff for timely picking up waste of food placed in the lobby by the guest .The concerned staff should look...

 Report
Helpful?
Thank Muhammad I
Reviewed 2 weeks ago via mobile

Breakfast is very good, i'm likes zamzam pulman makkah, insya allah i'm come back to pulman zamzam Makkah, Supervisor mortaza hanif and roomboy shahjan give good service always take care me. My room is very good clean, location is very good, reseption is very good. Thanks so much,

 Report
Helpful?
Thank Nur A
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Nur, Al Salam Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive a...

Reviewed 2 weeks ago via mobile

Supervisor mr. Mourtaza hanif and roomboy fauzan they gave good service and take care a guest so well,hotel is so near haram so we can pray easily, breakfast is luxurious and tasty, the next trip to mecca will stay in here too, so satisfying.

 Report
Helpful?
Thank Ziyad R
Reviewed 2 weeks ago via mobile

Nice hotel but not like other 5 stars...very near to haram...nice resturants inside n nice breakfast.... very slow room service n but very nice room boy...Mr. amir hamza cleaned our room very nicely..thanku so much for ur great service.....

 Report
Helpful?
Thank Nazi F
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Nazi Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah. In the first Instant I would like to sincerely apologies for the shortfall in the standard of service you have received during...

Kuwait City, Kuwait
Reviewed 2 weeks ago

We could see the Kaaba straight from our hotel room window, which was good, because I couldn't walk at all after doing the Umra! :) Shops are right below the hotel, and even when you are in the hotel, it is considered as if you are in the Kaaba haram. Wonderful food as well... perfect location!

 Report
Helpful?
Thank GourmetGirl2017
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Valued Guest, Al Salam Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive a...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

One of the best location hotels in Makkah .in the compound of the clock tower. so just come down to see yourself in the Haram. with the best view to Haram from your window very good service and very nice breakfast.

 Report
Helpful?
Thank 68Mahmoud-J
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Mahmoud, Al Salam Alikom Wa Rahmatu Allah We Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive a...

Reviewed 2 weeks ago via mobile

We stayed in ZamZam Pullman which was very close to the Haram. The services provided especially by Mr. Irshad Ali in the restaurant was very good. We had a very comfortable stay. Highly recommendable.

 Report
Helpful?
Thank Zackariya_doha
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Zackariya, Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback....

London, United Kingdom
Reviewed 2 weeks ago

First of all this is my own review of the hotel based on my and mothers experience so it should not reflect on otherwise review nor should it influence yours... any place in life you have to experience for yourself and not take others words. We came in 2014 and we had a wonderful time.. customer service and the room...

 Report
Helpful?
Thank Imran A
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Imran Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah. In the first Instant I would like to sincerely apologies for the shortfall in the standard of service you have received during...

Riyadh
Reviewed 2 weeks ago

Its one of the best hotels in Makkah if not the best. Highly recommended for Umrah travellers as in very close proximity to Haram; hardly 5 minutes from room to Haram. The staff is very attentive and food quality is wonderful. I have stayed at Zamzam Pullman Makkah 5+ times; my latest visit in Mar-17 was wonderful. I reached earlier...

 Report
Helpful?
Thank zeeshan815
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Zeeshan, Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback....

Reviewed 2 weeks ago via mobile

Supervisor Mourtaza Hanif and Room Boy Shazahan. Is the good service, they always take care me. If i need anything the forward me. Location is very good, near is Haram. And the breakfest is very good, In shaa Allah i'm come back again in Pullman ZamZam Makkah. This hotel hospitalaty is very good my Room is very good clean, this...

 Report
Helpful?
Thank Kiki O
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear valued guest Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback....

367 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (328)
Viewed
Room/Suite (72)
Viewed
Hotel & Grounds (56)
Viewed
View from Room (22)
Viewed
Bathroom (25)
Viewed
Dining (17)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (135)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Room/Suite (3)
Viewed
Dining (6)
Viewed
Hotel & Grounds (8)
Viewed
Bathroom (1)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mecca hotels
0.1 km away
Makkah Hilton Towers
Makkah Hilton Towers
#6 of 337 in Mecca
970 reviews
0.2 km away
Swissotel Makkah
Swissotel Makkah
#11 of 337 in Mecca
1,539 reviews
0.1 km away
Makkah Clock Royal Tower, A Fairmont Hotel
Show Prices
Show Prices
Show Prices
0.3 km away
Conrad Makkah
Conrad Makkah
#1 of 337 in Mecca
255 reviews
0.1 km away
Movenpick Hotel & Residences Hajar Tower Makkah
0.2 km away
Makkah Hilton Hotel
Makkah Hilton Hotel
#5 of 337 in Mecca
783 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenitites, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba ... more   less 

Additional Information about ZamZam Pullman Makkah

Address: Abraj Al Bait Complex | Central Area Ajyad, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: RM594 - RM2,109 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ZamZam Pullman Makkah 5*
Number of rooms: 1315
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and ACCOR so you can book your ZamZam Pullman Makkah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
ZamZam Pullman Makkah Mecca
Hotel Style:
#9 Luxury Hotel in Mecca
#17 Best Value Hotel in Mecca
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from ZamZam Pullman Makkah staff and other travellers.
20 questions
Ask a question

See all questions (20)

Questions? Get answers from ZamZam Pullman Makkah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Kaaba view is amazing but very pricey. I recommend just taking the partial haram view and then switching on the live haram channel ;)”
 of 5 bubbles ozabid, 22 Mar 2017 | Read review
“Perfect location”
 of 5 bubbles IfrahMirza, 21 Mar 2017 | Read review
“view in much higher rooms is not preferable.”
 of 5 bubbles 68Mahmoud-J, 8 Mar 2017 | Read review
“Twin rooms offer two queen beds which is great space for small family. Executive lounge is extreme luxury for breakfast”
 of 5 bubbles zeeshan815, 7 Mar 2017 | Read review
“Room overlooking the Kaaba”
 of 5 bubbles engmohdbatook, 21 Feb 2017 | Read review
5 of 5