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ZamZam Pullman Makkah

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812 Reviews from our TripAdvisor Community

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There are newer reviews for ZamZam Pullman Makkah
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Showing 621: English reviews
My Tho, Vietnam
Reviewed 14 October 2016

Our overall stay at the hotel was extremely pleasant. The staff was very nice, polite, courteous and pleasant to say the least. We were very pleased with all the services, food and amenities provided by the hotel.

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Helpful?
Thank shafiq49
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Shafique We very much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah and I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to our team. I know that they will be delighted to learn that their efforts have been appreciated and remembered....

Reviewed 4 October 2016

We visited as part of a small group with a travel agent, that had pre-arranged our rooms, and therefore the keys were smoothly handed over. The rooms are spacious and easily contained our 4 beds, and our Roomboy Faisal on the 16th floor does a pleasant service. During Hajj, the hotel gets packed understandably but the Hotel team does a...

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Helpful?
Thank Alieu S
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Aliue, We very much appreciate your positive evaluation regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. Indeed your comments have been mentioned has been passed to the management team and will be definitely taken in consideration to rectify any shortfalls in service and standards as such this feedback is...

Sheffield, United Kingdom
Reviewed 3 October 2016 via mobile

A good hotel very close to the holy masjid kaba. Was very pleased with the staff very friendly and professional. Especially Mr Meshal who was very good spoke very good English and was very helpful. Thank you zamzam.

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1Thank lala4cab
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Our Valued Guest , On behalf of all the team members , We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am...

Toronto, Canada
Reviewed 20 September 2016

The service staff are super nice, I would give them 5 out of 5, nevertheless the hotel is defenatly NOT a 5 star, the food is below average, sometimes burnt, always unhealthy, healthy choices are minimal, the washrooms floors are sloped away from the floor drain which causes a pool of water overtime someone took a shower, the whole hotel...

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Thank Wonder35
Reviewed 12 September 2016 via mobile

I with my family stayed here during our hajj for about 20 days. I think it's a 4star hotel.rooms were awesome and the cleaning service is best I have seen. If any problems arises they handle it responsibly

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Thank John P
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Khalid, On behalf of all the team members of Zamzam Pullman Makkah , We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team....

Kuwait/egypt
Reviewed 8 September 2016

Thank god we were able to visit Makka after not being there for 9 years ...it was great ... every minute.. every second counts in this amazing place ... the hotel was great and clean facing the Haram from a side view was unbelievable..miniutes walking to the holyest place on earth was all what someone can dream of ... the...

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Thank Yosef_10
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Youssef, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement...

Reviewed 21 August 2016

i travelled with my family & my mam, it was such a luxarious hotel, i enjoed my stay there, there are guests friendly staff, food is great, what a magnificient view from room on haram, the whole hotel is 7 stars for me

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1Thank Haidy M
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. / Mrs. , Haidy We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as...

Reviewed 15 August 2016

The room was spacious and comfortable. We stayed in a Junior suite, 2 adults and children and all slept comfortably. Clean room and bathroom which is not always the case in Saudi hotels. Good airconditioning and no problems with hot water for the shower. Helpful reception and cleaning staff. Breakfast was not as varied as in some other hotels but...

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3Thank Farooq A
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Farouq We very much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah and I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to our team. I know that they will be delighted to learn that their efforts have been appreciated and remembered....

Reviewed 10 August 2016 via mobile

I like such hotel near Al Harm. Clean rooms. Variety of room choices. Good views on Al Harm. Food are good there. Located in shopping mall and all family needs are around. Prayer room located near by the hotel.

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Thank Khaled A
Ahmed B, Manager at ZamZam Pullman Makkah, responded to this review

Dear Mr. Khaled, We are really delighted that you have enjoyed your stay with us and we much appreciate your positive review and comments regarding your stay at Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to...

Al Jubail, Saudi Arabia
Reviewed 9 August 2016

We visitied this property for the first time after long and variouse stayese in intercontinental. The hotel location is like all the other five star hotels Front Of KAABAH in the tower. What make this place special its the food the comfort bed the staff and the personlized service. Restaurant are always will stafed and buffet is always tasty and...

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Thank FahoodKSA

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Amenities

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About the property
  • Wheelchair Access
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  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenitites, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba ... more   less 

Additional Information about ZamZam Pullman Makkah

Address: Abraj Al Bait Complex | Central Area Ajyad, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: RM594 - RM2,109 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ZamZam Pullman Makkah 5*
Number of rooms: 1315
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Also Known As:
ZamZam Pullman Makkah Mecca
Hotel Style:
#9 Luxury Hotel in Mecca
#18 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from ZamZam Pullman Makkah staff and other travellers.
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Questions? Get answers from ZamZam Pullman Makkah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Kaaba view is amazing but very pricey. I recommend just taking the partial haram view and then switching on the live haram channel ;)”
 of 5 bubbles ozabid, 22 Mar 2017 | Read review
“Perfect location”
 of 5 bubbles IfrahMirza, 21 Mar 2017 | Read review
“view in much higher rooms is not preferable.”
 of 5 bubbles 68Mahmoud-J, 8 Mar 2017 | Read review
“Twin rooms offer two queen beds which is great space for small family. Executive lounge is extreme luxury for breakfast”
 of 5 bubbles zeeshan815, 7 Mar 2017 | Read review
“Room overlooking the Kaaba”
 of 5 bubbles engmohdbatook, 21 Feb 2017 | Read review
5 of 5