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All reviewsvisit lewelcome smilegreat jobsfirm bedon hand to answer any questionshouse keeping and restaurant stafffive minute walkfriends and family membersduring peakstar establishmentnice hotelking abdul aziz gatemodern furniturearabic coffee and datesal haramnice triproom service and housekeeping
The hotel is located just opposite the Grand Mosque with partial view of the pillars from some rooms. Breakfast was excellent. Service was not up to the mark for a Meridien. The check out staff do not co-operate. My hair dryer was broken but it...More
we stayed in this hotel this week and was not happy as its old hotel and rooms doesn't have windows for fresh air for the room ,when we arrived Mousa was nice in reception and we been told that we have to pay extra 50...More
Response from abdulrahmanajaj2017, Front Office Manager at Le Meridien MakkahResponded 5 days ago
Dear Valued Guest
Thank you for choosing to stay at the Le Méridien Makkah and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your...More
Looking at the hotel, one would not think that this place is anything but regular. That impression changes the longer we stayed as the warmth and friendliness of our staff started to shine through. During the Hajj the hotel was filled with people of all...More
Response from abdulrahmanajaj2017, Front Office Manager at Le Meridien MakkahResponded 2 weeks ago
Dear Valued guest Thank you for sharing your experience at the Le Méridien Makkah through the Guest Satisfaction Survey.
As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take...More
The hotel was the best, but right now is not. Old furniture and I advice to renovate all furniture and decoration to be suitable for the brand Le Meridian series and also to be competitive with the other 5 starts hotels. The breakfast is good....More
Response from abdulrahmanajaj2017, Front Office Manager at Le Meridien MakkahResponded 4 weeks ago
Dear valued guest Thank you for choosing Le Meridien Hotel Makkah and for your valuable time sharing your experience with us. We would like to convey our sincere gratitude for your feedback and apologies for the inconvenience you encountered during your visit with us. We...More
Room was clean and food was good. All taken care of. Just focus on purpose of our trip, Umrah and prayers at Masjhid Al-Haram.
Azan can be heard inside of room, volume adjustable. Masjhid is just 5 minutes walk. Nearest is the ramp to Maataf....More
Response from abdulrahmanajaj2017, Front Office Manager at Le Meridien MakkahResponded 2 January 2018
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry...More