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01/10/2017 02/10/2017
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    Mercure Hibatullah

    Um Al Qura Street Al Hafayer | PO Box 51177, Mecca, Saudi Arabia
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    01/10/2017 02/10/2017
    Traveller (7)
    Dining (2)
    Room & Suite (2)
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    636 reviews
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    Overview
    • Excellent22%
    • Very good28%
    • Average25%
    • Poor9%
    • Terrible16%
    12 Aug 2015
    “The best service for such a busy hotel in a sacred place”
    18 Jul 2015
    “An awful experience”
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Concierge
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Al Marwa Rayhaan by Rotana-Makkah
    713 reviews
    #11 of 363 hotels in Mecca
     
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    104 reviews
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    Casablanca Hotel Makkah
    3 reviews
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    Dar Al Ghufran
    636 reviews
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (31)
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    1 - 5 of 25 reviews

    Reviewed 13 August 2015

    An amazing team of people working at the hotel , the housekeeping and reception exceptional at their job and helped my parents with everything that we may have needed . We were 4 of us and we were treated with excellent manner. Look forward to...More

    Thank BardayE
    Response from Mushtaq1985, Manager at Mercure HibatullahResponded 15 August 2015

    Dear Mr. Barday, Greetings: We very much appreciate your comments regarding your stay at the Mercure Hibatullah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

    Reviewed 19 July 2015 via mobile

    Let me first start with the positive side. It is very close to beytullah especially if you take the escalator at the anjum hotel . It should be not more than 10 minutes walking distance. The negative side. 1) no in room Wi-Fi . At...More

    Thank ottomaximal
    Response from Mushtaq1985, Manager at Mercure HibatullahResponded 20 July 2015

    Dear ottomaximal, Thank you for your comments sent via our website, concerning your stay at Mercure Hibatullah, Makkah recently. I have since had an opportunity to review your concerns with the management team at the hotel. I was disappointed to learn that the standard of...More

    Reviewed 27 December 2014

    The hotel is not too far from the Haram, but as other reviewers pointed out it isn't exactly an easy walk due to the hilly terrain. The shuttle bus is the easiest way to get to Haram and back but beware that late night the...More

    1  Thank mirza777
    Response from Mushtaq1985, Manager at Mercure HibatullahResponded 22 January 2015

    Dear Mr. Mirza, Thank you for taking the time to tell us about your experience at the Mercure Hibatullah, Makkah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Hibatullah, we strive to...More

    Reviewed 8 July 2014 via mobile

    Unfortunately we did not have a good experience in this hotel even though we stayed for one night. Location is still not too far from Haram though one has to criss cross the Jeddah highway few times on way . As such with children or...More

    3  Thank ali_asif
    Response from Mushtaq1985, Manager at Mercure HibatullahResponded 14 July 2014

    Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

    Reviewed 5 February 2014

    More

    Review collected in partnership with Accorhotels.com
    Thank Munawar K
    Response from Mushtaq1985, Manager at Mercure HibatullahResponded 20 February 2014

    More

    Al Marwa Rayhaan by Rotana-Makkah
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    Elaf Kinda Hotel
    104 reviews
    #19 of 363 hotels in Mecca
     
    Casablanca Hotel Makkah
    3 reviews
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    Dar Al Ghufran
    636 reviews
    #4 of 363 hotels in Mecca
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Concierge
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$96 - US$122 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 381
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotwire, Cancelon, Agoda, Cheap Tickets and TripOnline SA so you can book your Mercure Hibatullah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Saudi Arabia >
    • Makkah Province >
    • Mecca
    • Also Known As
    • Mercure Hibatullah Makkah/Mecca
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    Traveller (7)
    Dining (2)
    Room & Suite (2)
    Hotel & Grounds (12)
    Nearby
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    Questions & Answers
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    Room Tips
    "The higher floor are better to see out of the window"
    Read review
    "Rooms on 14th floor"
    Read review
    "Excellent for families that do not have elderly with mobility problems are very small children"
    Read review
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