We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
An amazing team of people working at the hotel , the housekeeping and reception exceptional at their job and helped my parents with everything that we may have needed .
We were 4 of us and we were treated with excellent manner.
Look forward to...More
Response from Mushtaq1985, Manager at Mercure HibatullahResponded 15 August 2015
Dear Mr. Barday,
We very much appreciate your comments regarding your stay at the Mercure Hibatullah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More
Let me first start with the positive side.
It is very close to beytullah especially if you take the escalator at the anjum hotel . It should be not more than 10 minutes walking distance.
The negative side.
1) no in room Wi-Fi . At...More
Response from Mushtaq1985, Manager at Mercure HibatullahResponded 20 July 2015
Thank you for your comments sent via our website, concerning your stay at Mercure Hibatullah, Makkah recently. I have since had an opportunity to review your concerns with the management
team at the hotel.
I was disappointed to learn that the standard of...More
The hotel is not too far from the Haram, but as other reviewers pointed out it isn't exactly an easy walk due to the hilly terrain. The shuttle bus is the easiest way to get to Haram and back but beware that late night the...More
1 Thank mirza777
Response from Mushtaq1985, Manager at Mercure HibatullahResponded 22 January 2015
Dear Mr. Mirza,
Thank you for taking the time to tell us about your experience at the Mercure Hibatullah, Makkah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure Hibatullah, we strive to...More
Unfortunately we did not have a good experience in this hotel even though we stayed for one night.
Location is still not too far from Haram though one has to criss cross the Jeddah highway few times on way . As such with children or...More
3 Thank ali_asif
Response from Mushtaq1985, Manager at Mercure HibatullahResponded 14 July 2014
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More
TripAdvisor is proud to partner with Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA and Cheap Tickets so you can book your Mercure Hibatullah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.