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01/10/2017 02/10/2017
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    Al Massa Hotel

    Ajyad St dam | 90 meters to the Haram al-Sharif, Mecca 21955, Saudi Arabia
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    01/10/2017 02/10/2017
    Traveller (42)
    Room & Suite (12)
    Hotel & Grounds (30)
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    Overview
    • Excellent10%
    • Very good40%
    • Average28%
    • Poor14%
    • Terrible8%
    Travellers talk about
    “room window” (2 reviews)
    “al haram” (5 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Restaurant
    Laundry Service
    4.0 Star Hotel
    All hotel details
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    Al Marwa Rayhaan by Rotana-Makkah
    714 reviews
    #11 of 364 hotels in Mecca
     
    Dar Al Ghufran
    636 reviews
    #4 of 364 hotels in Mecca
     
    Movenpick Hotel & Residences Hajar Tower Makkah
    1,403 reviews
    #8 of 364 hotels in Mecca
     
    Makkah Millennium Towers
    1,125 reviews
    #7 of 364 hotels in Mecca
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (56)
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    11 - 15 of 48 reviews

    Reviewed 4 May 2016 via mobile

    I consider this hotel as 2.5 star in terms of services. I also feels that the price is too high for 3 nights stay in order to perform Umrah. The hotel is very close to God house (Ka'abah) and other shopping malls which is positive....More

    Thank anwarsaeed2710
    Reviewed 25 April 2016

    One of the two Rooms was good with Haram view. Location excellent since it was just across the road to Al-Haram. Service was extremely poor. I had booked my room through Hotels.com but the hotel had no information with the reservation code provided by the...More

    Thank AftabAalam
    Reviewed 27 March 2016

    HORRIBLE is one way to summarise our stay at this hotel. Our tour operator had booked us in and we finished Umrah really late so crashed at night. I was already sick when I landed and the hotel room didn't make things better, it was...More

    1  Thank 494asiyak
    Reviewed 3 January 2016 via mobile

    This Hotel looks great as an image on a catalogue with it's supposed 4 star rating and contemporary lounge area... However do not be fooled, the customer service here is appalling. The rooms are ridiculously tiny and they cramped 5 beds in a twin room!...More

    4  Thank HashimAhmed8
    Reviewed 14 November 2015 via mobile

    The check in process took forever and the guys were clueless. They had no idea what they were doing. Rooms have no kettle or tea service. Bathroom was a joke with the pot behind the door and the bath tub behind the sink. Really disappointed...More

    4  Thank Nidal T
    Al Marwa Rayhaan by Rotana-Makkah
    714 reviews
    #11 of 364 hotels in Mecca
     
    Dar Al Ghufran
    636 reviews
    #4 of 364 hotels in Mecca
     
    Movenpick Hotel & Residences Hajar Tower Makkah
    1,403 reviews
    #8 of 364 hotels in Mecca
     
    Makkah Millennium Towers
    1,125 reviews
    #7 of 364 hotels in Mecca
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    Details
    • Hotel class
    • Hotel Style
    • #46 Luxury Hotel in Mecca
    • Number of rooms
    • 249
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Hotwire, Expedia and Booking.com so you can book your Al Massa Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Saudi Arabia >
    • Makkah Province >
    • Mecca
    • Also Known As
    • Al Massa Mecca ,
    • Al Massa Hotel Makkah/Mecca
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    Traveller (42)
    Room & Suite (12)
    Hotel & Grounds (30)
    Nearby
    Makkah Millennium Towers
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    .35 km away
     
    Dar Al Ghufran
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    .11 km away
     
    Al Marwa Rayhaan by Rotana-Makkah
    714 reviews
    .17 km away
     
    Movenpick Hotel & Residences Hajar Tower Makkah
    1,403 reviews
    .23 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Thabi M
    12 January 2017|
    Answer
    Response from Arslan K | Reviewed this property |
    I wouldnt reccomend massa for elderly as there are very steep stairs to enter the building then the walk there is very uneven as the ground is elavated and its a cluple minutes away from the haram.
    0
    Votes
    MUSSA
    2 February 2016|
    Answer
    Response from Mudassir K | Reviewed this property |
    I don't think the hotel provide wheelchair at the hotel. You will have to carry your own or you can but it from the pharmacies outside the masjid. There are many pharmacies around the Haram. Once you are inside haram there... More
    0
    Votes
    Room Tips
    "Considering the Umra/Hajj crowed, the lower level rooms are recommended."
    Read review
    "Ensure you get Haram facing rooms for the view and size"
    Read review
    "Wifi not available all the time.signal strenght always poor.."
    Read review
    "Difficult to say since there is no link between booking and actual allocation of room."
    Read review
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