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I consider this hotel as 2.5 star in terms of services. I also feels that the price is too high for 3 nights stay in order to perform Umrah. The hotel is very close to God house (Ka'abah) and other shopping malls which is positive....More
One of the two Rooms was good with Haram view. Location excellent since it was just across the road to Al-Haram.
Service was extremely poor. I had booked my room through Hotels.com but the hotel had no information with the reservation code provided by the...More
HORRIBLE is one way to summarise our stay at this hotel. Our tour operator had booked us in and we finished Umrah really late so crashed at night. I was already sick when I landed and the hotel room didn't make things better, it was...More
This Hotel looks great as an image on a catalogue with it's supposed 4 star rating and contemporary lounge area... However do not be fooled, the customer service here is appalling. The rooms are ridiculously tiny and they cramped 5 beds in a twin room!...More
The check in process took forever and the guys were clueless. They had no idea what they were doing. Rooms have no kettle or tea service. Bathroom was a joke with the pot behind the door and the bath tub behind the sink. Really disappointed...More
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Response from Mudassir K | Reviewed this property |
I don't think the hotel provide wheelchair at the hotel. You will have to carry your own or you can but it from the pharmacies outside the masjid. There are many pharmacies around the Haram. Once you are inside haram there... More
I don't think the hotel provide wheelchair at the hotel. You will have to carry your own or you can but it from the pharmacies outside the masjid. There are many pharmacies around the Haram. Once you are inside haram there are many chairs available in the masjid, So if you have a person on wheel chair don't worry.
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"Considering the Umra/Hajj crowed, the lower level rooms are recommended."