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Mercure Value Riyadh

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Mercure Value Riyadh
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127 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Reviewed 1 week ago via mobile

I stayed here on business visit - for the first and last time. Hotel was surrounded by infrastructure works, and thus was extremely noisy. You constantly heard the noise of a large jackhammer. If the hotel had warned, i could have reserved elsewhere - but they stayed quiet, which i find unacceptable. Restaurant in hotel was not very nice, and...

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Thank Martinwt
A TripAdvisor Member
Level Contributor
17 reviews
10 hotel reviews
6 helpful votes
Reviewed 14 December 2016 via mobile

I'm desperately trying to think of how to emphasize the word that I immediately thought of when I first saw my room in this hotel. DISGUSTING!! Please note the exclamation points. DO NOT stay in this dirty, old and especially noisy attempt at a hotel. Mercure in general is usually garbage (my favorite is the Mercure in Nice with the...

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naji a, Manager at Mercure Value Riyadh, responded to this review

Dear Guest , Greetings from Mercure Value Hotel Riyadh , We do apologize if your stay with us was not up to your expectations, and would like to go in more details if you can contact us directly via email fom@mercurevaluehotel.com I would appreciate to listen to your complaint in details and will do all our best to make your...

Reviewed 17 November 2016 via mobile

This hotels location was situated well for the purpose of my business visit. The location was close to the conference center where I was attending a trade show. The mall across the street is convenient if you need to get out for a walk or get something quick to eat. The hotel is a bit dated. My room had a...

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Thank Brad S
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Dear Sir, Thank you for your time to review our hotel, we took your notice seriously and will be conveyed to the concerned departments to be improved. looking forward to welcome you back To Your Hotel .

Cheltenham, United Kingdom
Reviewed 16 November 2016 via mobile

A return visit and the 'ship in the desert' thing has perhaps lost its edge. Staff are friendly but the place itself needs a little bit of a spark. Sewer construction out front does not help but when the massive Hilton opposite opens in less than 11 months time it may be a struggle to get people in here.

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1Thank KAF0460
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Dear Sir , Thank you for your time to review our hotel, we took your notice seriously and will be conveyed to the concerned departments to be improved. looking forward to welcome you back

Saltillo, Mexico
Reviewed 15 November 2016

Construction outside the hotel is a problem. Noise is almost unbearable if your on that side of the hotel. This is for the new rail system and is just outside the front entrance. The staff are helpful and the location is ideal for some business meetings. Showers are a little cumbersome, but the beds are very comfortable. The food is...

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Thank Artie M
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Dear Sir, Thank you for your time to review our hotel, we took your notice seriously and will be conveyed to the concerned departments to be improved. looking forward to welcome you back

A TripAdvisor Member
Level Contributor
5 reviews
Reviewed 23 August 2016 via mobile

The hotel is good for business visits.. The staff are friendly.. Rooms are clean with comfortable beds. The only thing I don't like there is the food. Very bad quality and taste.. I wish if they can improve it. Am visiting this hotel monthly due to work requirements and am facing food problem every time.

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naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

thank you Sir for your kind review and looking forward to welcome you back

West Yorkshire, United Kingdom
Reviewed 20 July 2016

This is kindof an oddball hotel - but you can stay here. Really really . . . Look at the photos, and it looks 5 star. Marble everywhere, everything shiny . . . And it is, the photos dont lie, its just like that. Except. And I'm feeling really churlish in trying to find something to criticise. Its almost like...

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1Thank BrutusKowalski
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

thank you Sir for sharing your experience

Reviewed 30 June 2016 via mobile

Mercure continues to be a very basic utility hotel. Being close to very few and important offices is perhaps the only reason why people use it.. at least that is the case for me. The infrastructure is dated and the stress is very apparent. Also in my last few visits have not seen any effort to improve the same. Overall...

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Thank SaubhikM
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

thank you sir for sharing your experience we will forward it to the higher level of management

Reviewed 9 June 2016 via mobile

I have stayed in lot's of 5 stars hotel's around the world this was the first visit to Riyadh and in Mercure Value, i enjoyed my trip so professionalism i have seen in the staff, they are so friendly, from the housekeeping to room service, all of them are very professionals and well mannered, the room was amazing so peaceful...

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Thank jdsidiqui
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Dear Mr. Sidiqui, nothing makes us happy rather than seeing such great comments from our beloved guests, thank you for that, and proud that our service met you expectations looking forward to welcome you back

Jeddah, Saudi Arabia
Reviewed 6 May 2016

Not as standard of Accor Hotels Bad room Live spiders Bad shower Dirty Toilet No plug point at the side of the bed Not so clean room Not worth the price I paid for 1 night Even furnished apartments have higher standards

Review collected in partnership with Accorhotels.com
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Thank s_r_imran83
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Value Riyadh Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Value Riyadh

Address: Building N 7183 Unit 1 | Exit 8, Granada Mall, Riyadh 11416, Saudi Arabia
Region: Saudi Arabia > Riyadh Province > Riyadh
Price Range: RM467 - RM654 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Value Riyadh 4*
Number of rooms: 85
Reservation Options:
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Hotel Style:
#50 Luxury Hotel in Riyadh
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Questions & Answers

Questions? Get answers from Mercure Value Riyadh staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the street and construction side. Breakfast is good enough, but go out for evening meals.”
 of 5 bubbles ArtieM, 14 Nov 2016 | Read review
“High floor as building works nearby”
 of 5 bubbles ForensicBob, 15 Dec 2015 | Read review
“the suite was absolutely enormous - good sized space for a family to stay in”
 of 5 bubbles Chattle, 11 Sep 2015 | Read review
“The upper two stories of this 4-storey hotel have full windows, but the views are average.”
 of 5 bubbles 265frankm, 30 Apr 2015 | Read review
“I was in Room 1205, it is very very nice. Good view but its just of sand like everywhere in Saudi.”
  • Bathroom 1
  • View from Bedroom
  • Bedroom 1
  • Bedroom 1
  • Bedroom 2
  • Living room
  • Kitchen
  • Bathroom 1
 of 5 bubbles Chrisradioman, 16 Sep 2014 | Read review
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