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Mercure Value Riyadh

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Mercure Value Riyadh
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133 Reviews from our TripAdvisor Community

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Showing 95: English reviews
West Yorkshire, United Kingdom
Reviewed 20 July 2016

This is kindof an oddball hotel - but you can stay here. Really really . . . Look at the photos, and it looks 5 star. Marble everywhere, everything shiny . . . And it is, the photos dont lie, its just like that. Except. And I'm feeling really churlish in trying to find something to criticise. Its almost like...

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1Thank BrutusKowalski
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

thank you Sir for sharing your experience

Reviewed 30 June 2016 via mobile

Mercure continues to be a very basic utility hotel. Being close to very few and important offices is perhaps the only reason why people use it.. at least that is the case for me. The infrastructure is dated and the stress is very apparent. Also in my last few visits have not seen any effort to improve the same. Overall...

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Thank SaubhikM
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

thank you sir for sharing your experience we will forward it to the higher level of management

Reviewed 9 June 2016 via mobile

I have stayed in lot's of 5 stars hotel's around the world this was the first visit to Riyadh and in Mercure Value, i enjoyed my trip so professionalism i have seen in the staff, they are so friendly, from the housekeeping to room service, all of them are very professionals and well mannered, the room was amazing so peaceful...

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Thank jdsidiqui
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Dear Mr. Sidiqui, nothing makes us happy rather than seeing such great comments from our beloved guests, thank you for that, and proud that our service met you expectations looking forward to welcome you back

Jeddah, Saudi Arabia
Reviewed 6 May 2016

Not as standard of Accor Hotels Bad room Live spiders Bad shower Dirty Toilet No plug point at the side of the bed Not so clean room Not worth the price I paid for 1 night Even furnished apartments have higher standards

Review collected in partnership with Accorhotels.com
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Thank s_r_imran83
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Value Riyadh Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Kuwait City, Kuwait
Reviewed 1 May 2016

This is one of those hotels where nothing is drastically wrong but then again it was not that appealing. Right from the off its location and layout do not help. There is construction work close by and therefore I was placed in a room so not for it to disturb me. The result was a room with curtained windows only...

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Thank Pwillholme
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Mercure Value Riyadh Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Dubai
Reviewed 28 April 2016

Checking in was easy and rooms large with ensuite sitting room and kitchenette. Staff were helpful and accommodating. Outside road / metro construction made access a little complicated but not annoyingly so. Breakfast adequate. Not the best hotel but good value for money for a short visit as long as the area for business is close by.

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Thank travelingarab
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Thank you Sir for your nice review, and looking forward to welcome you back

Coventry, United Kingdom
Reviewed 24 April 2016

I stayed here on business two weeks ago for 5 nights and it was chosen due to its relatively close location to the International Exhibition Centre. Ok, so the good things first. On my arrival I was met by very friendly check in staff who informed me my room had been upgraded to a suite which was a nice touch...

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Thank GlobalFlynn
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Mercure Value Riyadh Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we work hard to provide a superior service experience for every customer; therefore your feedback is very important to...

London, United Kingdom
Reviewed 13 April 2016

Stayed here on business and never again going to Riyadh. Like stepping back 100 years (overseas calls have to be connected by reception, not sure who is listening). The staff do their best but this place is a bit of a hole based in the end of the world. Avoid at all costs.

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Thank mikec6mjc
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

thank you sir for your review, we took your notes seriously to improve the service as all of our beloved guests expect to be. looking forward to welcome you back to assure you the best service

Mission, Canada
Reviewed 22 March 2016 via mobile

Lovely hotel with beautiful rooms and gorgeous lobby with a great shortcoming: the finishing in the suite bathrooms. Throughout the Middle East, most bathrooms seem to have been tiled by complete amateurs. The grey mastic leaks between the tiles and the grout is smeared over the tiles resulting in a look of a filthy third world washroom. It is such...

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Thank Robert E
naji a, Front Office Manager at Mercure Value Riyadh, responded to this review

Thank you very much Mr. Robert for your comments and review, we took that into a serious considerations, we hired a new Executive housekeeper ans sure things will be changed in the near future. looking forward to welcome you back

Jeddah, Saudi Arabia
Reviewed 9 March 2016 via mobile

My company booked me here for two nights to attend a conference in Riyadh. The location is close by The Riyadh International Convention & Exhibition Centre which makes it ideal for convention visitors. The room was acceptable and makes do; however, I would never book here for a vacation. I would say it is only acceptable as a business trip...

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Thank bmszamil

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Value Riyadh

Address: Building N 7183 Unit 1 | Exit 8, Granada Mall, Riyadh 11416, Saudi Arabia
Region: Saudi Arabia > Riyadh Province > Riyadh
Price Range: RM457 - RM671 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Value Riyadh 4*
Number of rooms: 85
Reservation Options:
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Hotel Style:
#48 Luxury Hotel in Riyadh
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Questions & Answers

Questions? Get answers from Mercure Value Riyadh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the street and construction side. Breakfast is good enough, but go out for evening meals.”
ArtieM, 14 Nov 2016 | Read review
“High floor as building works nearby”
ForensicBob, 15 Dec 2015 | Read review
“the suite was absolutely enormous - good sized space for a family to stay in”
Chattle, 11 Sep 2015 | Read review
“The upper two stories of this 4-storey hotel have full windows, but the views are average.”
265frankm, 30 Apr 2015 | Read review
“I was in Room 1205, it is very very nice. Good view but its just of sand like everywhere in Saudi.”
  • Bathroom 1
  • View from Bedroom
  • Bedroom 1
  • Bedroom 1
  • Bedroom 2
  • Living room
  • Kitchen
  • Bathroom 1
Chrisradioman, 16 Sep 2014 | Read review
5 of 5