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Mercure Value Riyadh

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133 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Kuwait City, Kuwait
Reviewed 23 February 2015 via mobile

I stayed at the Mercure one night and don't think I will stay their again. The rates are NOT worth the quality of the room or the service they offer. In addition, I found one f the folded towels in the bathroom with blood stain on it. When I told the front desk at check out, the gentleman didn't even...

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Helpful?
Thank 19Danny75
CEO186338, Manager at Mercure Value Riyadh, responded to this review

Dear Mr. Danny, On behalf of Mercure Management I deeply Apologize for the unexpected experience that you endure that night we investigate about this accident and find out that the laundry man during folding the towels had cut his finger and did not notice that he is bleeding, Yesterday we recall all the laundry made at the same time for...

Singapore
Reviewed 27 December 2014 via mobile

We often stay here for business as it's away from the hustling business area so jams are avoided. That's a huge plus. Our stays are always made warm and pleasant with Mr Rashid Khan the front office manager as well as Mr Nouri the Sales Manager who always ensures that we are well looked after. My only negative comment is...

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Thank TheSilentTraveller64
Singapore, Singapore
Reviewed 25 December 2014 via mobile

I can't give this hotel a good rating even though we came back to this hotel over and over again for business trips. Firstly, we are used to the surrounding. The mall is about 5 minutes walk and the laundry, burger joint is nearby. Other than that, I can't expect anything much about this hotel but just a place to...

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1Thank thelonelyrunner
CEO186338, Front Office Manager at Mercure Value Riyadh, responded to this review

Thank you for taking the time to review our property. We truly value the opinions of our guests and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission,. We want you to know that we truly enjoy sharing our passion for our destination with visitors...

Bristol, United Kingdom
Reviewed 1 December 2014

I chose this hotel mainly for its location as I had to go back and forth to the airport and wanted to avoid the worst of the traffic. My room was a junior suite and the size of a small apartment. The reception staff were some of the most helpful I have encountered. The buffet dinner was nothing special but...

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Helpful?
Thank David M
CEO186338, Front Office Manager at Mercure Value Riyadh, responded to this review

Thank you Mr. David for your feedback, it was a pleasure having you in our hotel, and looking forward to welcome you back... I assure you we will work together with our Chief to improve the quality of the food Again, We appreciate your comment

Seville, Spain
Reviewed 26 November 2014

Located closed to Granada Business Park and Granada Mall, but a bit far from the centre of the city. It is a good place where stay if you need to go to do business at Granada Towers and it is relatively near to the airport. Be careful with the celebrations at the hotel on weekends, sound is too much louder.

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Thank Victor_JCA
Altdorf, Switzerland
Reviewed 6 October 2014 via mobile

I already stayed a few times in the said hotel and i can say it is ok but not more. Its close to the airport, the rate for room per night is fair. Its time renovate the room i would suggest. There is buffet for lunch and breakfast but not really special. Indoor pool and small gym is available.

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Thank Nicolas S
Swansea, Wales, United Kingdom
Reviewed 16 September 2014

I stayed here for 5 nights, 3 days in my plans changed and I had to cut a night out, no problem at all. The staff are very friendly and the place is very clean. I stayed in room 1205. Very nice room would sleep a family no problem. I had a kitchen and a very big living room, 2...

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Thank Chrisradioman
Salisbury, United Kingdom
Reviewed 4 September 2014

I stayed in this hotel for 10 weeks whilst on business. The room was fine but it smelt strongly of tobacco even though it was specified as a non smoking room. The Philipino staff are very helpful in taking your luggage and taking care of your laundry, with a little gratuity they really do look after you if you need...

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1Thank Joe1723
Guildford, United Kingdom
Reviewed 2 September 2014

I have stayed here twice - once in July and again in August this year. The hotel is good and the staff are helpful and polite. It is perfect for a business trip and is well located, close to the Granada shopping mall. Rooms are clean and generously sized. Complimentary toiletries include toothbrush and disposable razor along with soap shampoo,...

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Thank AnneFrannie
Indialantic, Florida
Reviewed 23 July 2014

Spent 5 nights here in July. The staff was very helpful and accommodating. The room was very large, with a sitting area/TV room, as well as a small kitchenette area, along with a large bedroom. As others have mentioned, the buffet was a great choice for dinner the one night I ate at the hotel. It is a 2 minute...

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Thank gschaafs66

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Value Riyadh

Address: Building N 7183 Unit 1 | Exit 8, Granada Mall, Riyadh 11416, Saudi Arabia
Region: Saudi Arabia > Riyadh Province > Riyadh
Price Range: RM457 - RM670 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Value Riyadh 4*
Number of rooms: 85
Reservation Options:
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Hotel Style:
#48 Luxury Hotel in Riyadh
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Questions & Answers

Questions? Get answers from Mercure Value Riyadh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the street and construction side. Breakfast is good enough, but go out for evening meals.”
ArtieM, 14 Nov 2016 | Read review
“High floor as building works nearby”
ForensicBob, 15 Dec 2015 | Read review
“the suite was absolutely enormous - good sized space for a family to stay in”
Chattle, 11 Sep 2015 | Read review
“The upper two stories of this 4-storey hotel have full windows, but the views are average.”
265frankm, 30 Apr 2015 | Read review
“I was in Room 1205, it is very very nice. Good view but its just of sand like everywhere in Saudi.”
  • Bathroom 1
  • View from Bedroom
  • Bedroom 1
  • Bedroom 1
  • Bedroom 2
  • Living room
  • Kitchen
  • Bathroom 1
Chrisradioman, 16 Sep 2014 | Read review
5 of 5