We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Firstly had to wait at airport to get picked up for approx 20 mins and even had to call up the hotel. Who would wanna do this after a long tiring flight
Secondly on reaching hotel after check in I asked for the email id...More
Thank Shadab K
Response from Muin S, General Manager at Riyadh Marriott HotelResponded 4 days ago
Dear Shadab K,
Thank you for sharing your comments with us on Tripadvisor. Please accept our
sincerest apologies for any inconvenience and discomfort caused you during your stay
with us. We have shared your feedback with our hotel team to ensure that the appropriate corrective...More
when we arrived everything was ready and available for us to use, excellent customer service, and understanding of customer needs.
We were lucky that Mr. Surata Raj was taking care of our event, he was so active, attentive, with very positive attitude.
If there was only a 4.5 option to choose, this hotel would get it. The staff were great. I appreciated they remembered my name and made the extra effort to make my stay comfortable and easy. But unfortunately the property needs a refresh to keep...More
What makes this hotel really special, is the helpful staff members. This was my first visit for a period longer than a week to Saudi Arabia, and getting around can be a problem if you do not speak Arabic. The front desk staff was always...More
While having the familiar Marriot services, this hotel also has the luxuriance feel that is associated with this region. The hotel interior is breathtaking and the staff goes out of their way to show their hospitality.
Thank you for sharing your inquiry with us on Tripadvisor. Unfortunately our Bodyline Health Club is a men’s only facility. However, we do have hours available for women at the Marriott Executive Apartments... More
Thank you for sharing your inquiry with us on Tripadvisor. Unfortunately our Bodyline Health Club is a men’s only facility. However, we do have hours available for women at the Marriott Executive Apartments next door and we offer a women’s gym for female guests here in the hotel. If we may be of further assistance, please contact us at your convenience.
Regards, Ed M. Director of Operations
Are you sure you want to delete this answer?
"All rooms in Saudi have small windows to keep the heat out. Therefore rooms are fairly similar from that..."