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Riyadh Marriott Hotel

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Riyadh Marriott Hotel
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279 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Reviewed 13 August 2015 via mobile

All the trappings of a four gusting five star hotel but lack of attention to detail. Not quite clean, gym water cooler not switched on, insufficient towels, lobby service a bit slow, missing items from the bedrooms such as empty tissue box etc. A bit pricey for the level of service, I probably won't stay there again.

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2Thank roderrs
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear roderrs: Thank you for sharing your comments with us on Tripadvisor. We are disappointed to read that we did not meet your expectations in some areas. We appreciate your feedback and will share your comments with our team so that we may correct the issues which you have encountered. We hope that we may welcome you back to our...

Reviewed 10 August 2015 via mobile

In a busy city, now where better to gather for that business meeting of yours. With a warm hospitality and great F&B options, Marriott Riyadh can provide you all. It also has a very well organized fitness center with big space and modern instruments! While the meeting department can take care of your important business meetings!

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1Thank Sohail P
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Sohail P: Thank you for taking the time to share your experience with us on Tripadvisor. We could not agree with you more! Thank you for your wonderful comments and we hope to welcome you back again in the future. Regards, Ed M.

Istanbul, Turkey
Reviewed 7 August 2015 via mobile

First day we went for the breakfast for the restaurant. I saw a bi table for our team but it has signed "reserved". After one hour nobody sit on the table. Next day I went to restaurant again and the table has sign of "reserved" . I try to sit the table. Chief waiter came and said that this table...

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Thank Sadettin M
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Sadettin M: Thank you for sharing your comments with us on Tripadvisor. We appreciate your feedback and have shared your comments with our restaurant team so that they may take corrective actions moving forward. While we can certainly understand your frustration with our communication issues, we would also like to explain that the table you are referring to is,...

Dubai, United Arab Emirates
Reviewed 29 July 2015 via mobile

I have been to a lot of hotels in Riyadh in the last 3 years and this stay was by far the most comfortable. The hotel is in a great location, staff are very well trained and ready to answer any question with a smile. Clean, spacious and generous. Defiantly coming back!

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2Thank SamehSabry
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear SamehSabry: Thank you for sharing your comments with us on Tripadvisor! We are delighted to read that you enjoyed your recent stay with us. We are especially pleased to receive such a positive review from such an experienced traveler such as yourself. We look forward to welcoming you back to our hotel in the future and thank you once...

Pennsylvania
Reviewed 25 July 2015

I usually stay at the Intercontinental but Though I would give the Mariott a try. The first room was 422, very small and the tiny window looks out on a wall a few feet away. My first impression was a glorified cupboard. The bathroom is very small and the shower one of those bath shower combinations that I really hate....

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Thank ISO8000
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear ISO8000: Thank you for sharing your comments with us on Tripadvisor. We are very sorry to read that your experience with us did not meet your expectations. We appreciate your feedback on our hotel and will share it with our team. We especially appreciate receiving feedback from such experienced travellers such as yourself. Thank you for taking the time...

Middle East
Reviewed 18 July 2015 via mobile

Have been here on more than a few times for conferences, and parties. Have never boarded a room overnight. The space seems outdated, and in need for an upgrade. The food has been of above average quality. The staff efficiency was average. This does not feel like your above average Marriott experience, and certainly not even close to the high...

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Thank arshadmian786
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear arshadmian786: Thank you for sharing your comments with us on Tripadvisor. We appreciate your feedback on our hotel and services and only wish that you had an opportunity to experience our rooms as well as our events. Our rooms have just been recently refurbished and are very modern and comfortable. As we were one of the first Marriott hotels...

Reviewed 3 July 2015 via mobile

Stayed for 2 nights in June and they accommodated my every need to the highest standard. I didn't use executive lounge as I didn't have time, but the breakfast buffet downstairs was huge. Attentive staff, nice lobby, comfortable rooms with good wifi.

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Thank G S
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear G S: Thank you for sharing your comments with us on Tripadvisor. We are very happy to read that you enjoyed your stay with us and hope that you may be able to experience our new Executive lounge on future visits should your travel plans bring you back to Riyadh. Thank you for taking the time to post a...

Reviewed 23 June 2015

It has been a long time since I last stayed in this hotel. They have made some significant changes.... With room upgrades and refurbs of restaurants, reception and public areas the most obvious. They put me on the 6th floor and acceded to my request for a quiet room away from the traffic. This floor gave me access to the...

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Thank M-moate
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear M-moate: Thank you for sharing your comments with us on Tripadvisor. We are delighted to read that you enjoyed your recent stay with us and noticed our recent extensive renovations. We are especially pleased to receive such a positive review from a Top Contributor such as yourself who has traveled so extensively. We appreciate your loyalty to our brand...

Dubai, United Arab Emirates
Reviewed 18 June 2015

I stayed in this hotel for more than 200 nights and I am a Marriott platinum member. The service quality seems to be going down. Recently they started charging for the really mediocre quality espresso and cappuccino they used to provide free of charge at the breakfast. You can get the same at other competing brands like intercontinental for free...

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Thank mohameddubai2015
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear mohameddubai2015: Thank you for sharing your comments with us on Tripadvisor. As a Platinum rewards member, we sincerely appreciate your feedback on our performance and your loyalty to our brand and hotel. We would also point out, that as a platinum member, any specialty coffees in our Executive Lounge are free and included with your access for breakfast, or...

Dubai, United Arab Emirates
Reviewed 12 June 2015

You love this place the very moment you get inside. Huge reception. Very friendly staff. Lots of Saudis working here and the are really trying to help you. Great room with all you need, including WIFI. Breakfast is as good as it gets, almost. Five stars. Well done. First choice next time I am in i Riyadh...!!!!

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Thank Andy-Dandy1
Ed M, Director of Operations at Riyadh Marriott Hotel, responded to this review

Dear Andy-Dandy1: Thank you for sharing your comments with us on Tripadvisor! We are very happy to read that our product and services met your expectations and that you had an enjoyable stay with us. We will share your comments with our team who will be delighted to read your comments as well. Thank you for taking the time to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
Riyadh Marriott Hotel stands majestically in the center of Riyadh City's corporate, financial and governmental agencies. This luxurious Marriott hotel in Riyadh is just minutes-drive from major shopping malls and downtown districts with easy access to King Khalid International Airport. The hotel offers excellent services in our Makarim Convention Center, Atrium Cafe, Mosaic Mediterranean Restaurant and Terrace Grill Restaurant. After business meetings and Riyadh attractions, relax in our indoor swimming pool and spa at Bodyline Health Club & Spa. You may just want the serenity and comfort in any of the 391 business-friendly rooms and suites with new beds from Marriott, down comforters, designer duvets and fluffier pillows. This multi-awarded, convenient hotel is perfect for business, conferences, events, weekend getaways, family travel and wedding. It has also 20 flexible meeting rooms, state-of-the-art space that includes Grand Ballroom and breakout rooms. Come and experience our unique Arabian hospitality. ... more   less 

Additional Information about Riyadh Marriott Hotel

Address: King Saud Road | Al Wazarat District, Riyadh 11464, Saudi Arabia
Region: Saudi Arabia > Riyadh Province > Riyadh
Price Range: RM468 - RM1,267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Riyadh Marriott Hotel 5*
Number of rooms: 418
Reservation Options:
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Also Known As:
Marriott Riyadh Hotel Riyadh
Riyadh Marriott
Hotel Style:
#9 Business Hotel in Riyadh
#11 Luxury Hotel in Riyadh
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Questions & Answers

Here's what travellers have asked, with answers from Riyadh Marriott Hotel staff and other travellers.
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Questions? Get answers from Riyadh Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the 5th or 6th floor in order to get the lounge access.”
 of 5 bubbles borgito, 18 Mar 2017 | Read review
“Take upper floor room facing away from main roads. (hotel is on an intersection)”
 of 5 bubbles Allen_525, 26 Feb 2017 | Read review
“Make sure you confirm a non-smoking room before arrival”
 of 5 bubbles rolandc160, 14 Feb 2017 | Read review
“Plenty of local restaurants near by when you want a change from hotel food”
 of 5 bubbles M8785PVjamesm, 7 Feb 2017 | Read review
“Rooms are very spacious.”
 of 5 bubbles 79anamariae, 5 Feb 2017 | Read review
5 of 5