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The Westin Bahrain City Centre

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#14 of 132 Hotels in Manama
Certificate of Excellence
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The Westin Bahrain City Centre
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448 Reviews from our TripAdvisor Community

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Los Angeles, California
Reviewed 29 July 2016

I can't say enough about this hotel and spa! I really enjoyed my stay there while traveling with my wife and let me start by saying that she fell in love with their SPA. The Swedish Massage with "NEE" was the best that I've ever had. Staff were super friendly, with a contagious smile as i like to call it....

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1Thank Chris E
WestinBahrain, Manager at The Westin Bahrain City Centre, responded to this review

Dear Chris H, Thank you for your review. We were pleased to read your kind words and we are glad to learn that we could provide you and your wife with an enjoyable experience at The Westin Heavenly SPA. We look forward to welcoming you back in the near future. Best regards, Daniel van der Heijden Hotel Manager

Reviewed 28 July 2016 via mobile

I heard about westin because of spa, i tried body massage and the best experience i had so far! Good job to all of you! hospitality was great and my therapist Emily she's a gem! I'll recommend it to my friends and will come back again 😁

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1Thank katyperry123
WestinBahrain, Manager at The Westin Bahrain City Centre, responded to this review

Dear katyperry123, Thank you for sharing your positive feedback further to your recent experience at The Westin Heavenly SPA. I am pleased to learn that you enjoyed the massage. I will be delighted to share your kind words with the team. We look forward to seeing you again. Best regards, Daniel van der Heijden Hotel Manager

Reviewed 27 July 2016 via mobile

I went to Westin hotel spa for Swedish massage, the professional therapist make it unforgettable experience. Since start, she asked me if I have any concerns, during the session she asked if the pressure ok. I had a lot of massage sessions in different places, but this one is perfect. Thanks Jury!

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3Thank lightm00n
WestinBahrain, Manager at The Westin Bahrain City Centre, responded to this review

Dear lightm00n, Thank you very much for your kind words. We are excited to hear that you enjoyed Swedish massage at The Westin Heavenly SPA and found our theraphist to be professional. We look forward to welcoming you back. Best regards, Daniel van der Heijden Hotel Manager

Saudi Arabia
Reviewed 26 July 2016

The room is very nice and spacious, the location is great as it is located in a mall so everything is available whether you are looking for shops or different restaurants or you just want to relax in the hotel. The staff are extremely nice and friendly especially Mr Sougo who was there when I checked in at 2 different...

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2Thank NoorKhalid
WestinBahrain, Manager at The Westin Bahrain City Centre, responded to this review

Dear NoorKhalid, Thank you for choosing The Westin Bahrain City Centre. We are pleased to hear that we succeeded to meet your expectations - you enjoyed our location and found our associates to be welcoming. Your positive feedback motivates us to continue our efforts to provide an exceptional experience for our guests. Hence I am happy to share this with...

Manama, Bahrain
Reviewed 24 July 2016 via mobile

I really liked the hotel. It was really clean and the room was more than we expected. The location is perfect in the center of Manama. I thought that it is a family friendly hotel and I would love to stay in it again.

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Thank noorBH
WestinBahrain, Owner at The Westin Bahrain City Centre, responded to this review

Dear noorBH, Thank you for your positive review. It is our great pleasure to hear that we succeeded to meet your expectations and you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Best regards, Daniel van der Heijden Hotel Manager

Reviewed 21 July 2016

Only plus point was that it was joined to the mall. Poor service at breakfast, no personalble staff with a slightly superficial manner. Don't know where the money spent, went, almost twice as much as the swissbel hotel which has better service. Wouldn't stay there ever again.

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Thank Ian S
WestinBahrain, Manager at The Westin Bahrain City Centre, responded to this review

Dear Ian, Thank you for your greatly valued comments which were well received. Our declared aim is to leave nothing to be desired in terms of guest experience - service and product related - and it is very obvious that we missed this aim during your stay. Therefore, your feedback is of immense importance for us ensuring continuous improvement and...

Abu Dhabi, United Arab Emirates
Reviewed 18 July 2016

Everything about the hotel was great. Location is inside the city center mall and steps from water park. Fitness center and pool are really good. All type of restaurants are available with in the shopping mall.

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1Thank ar_alhosani
WestinBahrain, Manager at The Westin Bahrain City Centre, responded to this review

Dear ar_alhosani, Thank you for your positive review. We are delighted to hear that you found our hotel location to be convenient - it is directly attached to Bahrain City Centre Mall which the largest shopping mall in Bahrain that offers more than 340 retail outlets, cinema theater, water park and other attractions . I am pleased to know that...

Reviewed 17 July 2016 via mobile

Loved the place so much , staff were friendly. I had a special request to make the room romantic and they made it just perfect for the occasion. I would like to thank SURMEET for that as she was the one who arranged the room for us. Everything was good about the hotel.

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Thank kawthar a
WestinBahrain, Manager at The Westin Bahrain City Centre, responded to this review

Dear kawthar a, Thank you for sharing your experience with us. It is our great pleasure to hear that we succeeded to meet your expectations and you had an enjoyable stay with us. Your positive feedback motivates us to continue our efforts to provide an exceptional experience for our guests. Best regards, Daniel van der Heijden Hotel Manager

Al Khobar, Saudi Arabia
Reviewed 8 July 2016 via mobile

Spent a good holiday with the family at the Westin Bahrain. Few points to be mentioned here very welcoming staff, great location and good outlets. Thank you Westin for making it a special vacation, will definitely visit you again in our next trip.

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Thank MustaphaElkhansa
WestinBahrain, Manager at The Westin Bahrain City Centre, responded to this review

Dear MustaphaElkhansa, Thank you very much for your review. We are delighted to hear that you found our associates welcoming as well enjoyed our hotel location and restaurants. On behalf of my team, I would like to thank you again for your comments - Your positive feedback motivates us to continue our efforts to provide an exceptional experience for our...

Saudi Arabia
Reviewed 20 June 2016

I was so pleased that the hotel has finally changed its policy and allows rollaway beds for children, this was one of the main reasons we stopped staying here as often as we did before it became Westin. The location is great adjoining the amazing city mall, wahoo water park and cinema. Dining options between Westin and sister hotel Le...

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2Thank Gary-PK77
DVanDerHeijden, Manager at The Westin Bahrain City Centre, responded to this review

Dear Gary-PK77, Thank you for your extensive review. We're pleased to know you enjoyed your stay with us second time around. We apologize however for the miscommunication you encountered with your booking regarding extra meal costs. We have taken your feedback regarding the breakfast into consideration and have communicated it to the concerned department. We look forward to welcoming you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Saveur
Saveur
Cuisines: European, Healthy, Seafood, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located at the heart of Manama, The Westin Bahrain City Centre is the first-ever Westin Hotel to grace the island. Thoughtfully devised with a host of novel and innovative facilities that include the city's first Heavenly(R) Spa and Westin KidsClub, guests are afforded the opportunity to sample the unique Westin wellbeing promise when staying for business or leisure. The Westin is merely a few steps away from Bahrain City Centre, the nation's most popular retail and leisure destination with more than 340 retail stores. ... more   less 

Additional Information about The Westin Bahrain City Centre

Address: Sheikh Khalifa Bin Salman Highway, Manama, Bahrain (Formerly Grand & Ixir Hotel Bahrain City Centre)
Region: Bahrain > Manama
Price Range: RM907 - RM2,210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Bahrain City Centre 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Kempinski Grand And Ixir Hotel Bahrain City Centre
The Westin Bahrain City Centre Manama
Hotel Style:
#7 Spa Hotel in Manama
#8 Business Hotel in Manama
#14 Luxury Hotel in Manama
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Bahrain City Centre staff and other travellers.
4 questions
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Tony P Brighton, United Kingdom Reviewed this property
Helpful answer
1
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Not as helpful

This is a Starwood Hotel and their procedures regarding cancellation and age limits are on their website and usually are displayed when you are looking at the room rates. Excellent hotel, Westin is one of mtf favourite brands.

over a year ago
nono23877 Doha, Qatar Reviewed this property
Helpful answer
0
Votes
Not as helpful

Sorry about the delay,but its the apartments of course

3 months ago
Charles M Reviewed this property
Helpful answer
0
Votes
Not as helpful

Lol I'm not the owner of the hotels. I only travel alot aND gibe my opinion for the hotel stays. With that said, there are many hotels hiring in bahrain if you want call the hotel directly and ask for the manager. Good luck with your job search ☺

over a year ago

See all questions (4)

Questions? Get answers from The Westin Bahrain City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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