I stayed here for a weekend and booked an executive suite. The staff are very untrained. The hotel facilities are exceptional and world class. Whenever I call the concierge or front desk or room service they never answer. The pool and beach staff need training. We arrived 8 am and my suite was not ready which understandable so we requested to be at the pool till the checkin time. Every time I order something they would ask for room number and I kept telling them please check front desk I already paid a deposit but the room is not ready and I don’t know the room number. 15 would go by and they would come again and ask the same questions. My other issue as I mentioned below they never answer calls. This is not a Four Seasons service standard that is known worldwide. Service attention needs to be taken. My stay was not as I expected.…
Great experience. Wouldn't accommodate in a better place. Cuts lounge is one of the best places to relax and have a drink and a cigar. Best food especially the steak sandwich. A must try restaurant. Best hotel in bahrain.
The hotel representative contacted me to choose the bed / non smoking room (although that was already picked in Booking.com) using a bad quality phone line (nothing can be heard) . He told me he will contact me later, that never happened. When that issue mentioned during check in ( very gently and as a joke!) the four-seasons reception employee denied with very harsh accent and attitude. We were surprised why that note offended him.
Evey thing was great from the front desk guys, the suite, the pool, and the view . the room facilities were great, furniture inside the suit was excellent, the steak restaurant was very nice, the valet parking people were very helpful
I think this hotel won for the best hotel in the whole world in the design and the location middle of the sea or lake you cant find one thing bad in this hotel except the visitors too annoying but really classy place to stay in you wont find such an experience except in this hotel they offer a boat to take you to the mall pr a boat to dine in amazing beach and pool also good activities for the kids best breakfast buffet also the restaurant amazing
The Hotel itself is good, not far (15-20 minutes from Airport), but there is not enough front desk staff & what staff there is, is not very welcoming or helpful. Takes several minutes to wait just to ask a question, some staff members appear to be irritated when asked a question, there is no concierge present most of the time. All in All VERY BAD FRONT DESK experience. Breakfast is good with huge variety. Rooms are very nice & clean. Location is good, built on a beautiful artificial Island & shopping/dining just a boat ride away which cost 1 dinar one way. City Center & other Malls also 15-20 minutes, use Uber to go around, much cheaper than Taxi.
I’ve had a fantastic time at the Four Seasons Bahrain! Especially with my friend here “Yakub” from Nepal! He provided excellent room cleaning service as usual and It all met my expectations. Thanks for Providing such good staff members, give him a raise!! 👍😄
Fantastic stay, luxury place and great service. It won’t be the last time there. Thank you all for the nice hospitality, specially thanks to all guys at the beach and pool they were friendly. And order margarita pizza it’s so delicious
The service provided at the Four Season was faultless and extremely personal. Everyone knew your name and unexpected details (like the gym staff knowing it was my wedding anniversary). Felt like royalty with a cake in our room for our anniversary on arrival to them giving me a bunch of flowers in the spa to congratulate me on my pregnancy. Hotel was beautiful and clean.
I stayed at the hotel for 3 nights with my wife for our anniversary. From the moment we arrived we were welcomed by lots of super friendly and helpful staff who all throughout our stay seemed to know our names. We had a welcome cake on arrival, an incredible upgraded suite and complimentary evening meal on the first evening. They even gave my pregnant wife a bouquet of roses after her so treatment to congratulate her pregnancy. But to top that off they also organised our transfer back to the airport in style, again free of charge in the hotel’s Rolls Royce Wrath. We still think they must have confused us with someone else but an amazing experience, amazing hotel, food, facilities, staff and location. Strongly recommend for anyone travelling with a partner or for business and I hope you get something close to the amazing VIP treatment we received…