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Sheraton Kuwait

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Sheraton Kuwait
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277 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Reviewed yesterday NEW

Good morning:-) I wanted once again to thank all the staff at the Sheraton Kuwait because they know how to welcome guests:-) thank you once again for making my Business trip very comfortable, hotel very nice very good food and very friendly staff :-) A thank you from the heart to all the people who have taken care of me,...

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Thank Ahmed A
Reviewed 2 days ago NEW

I stayed at Sheraton during my business trip in Kuwait. I was upgraded to a premium room. I really loved the bed, it was so comfy. Staff in every department were very nice and smiling. You can find all necessary itenary in the room. But they a bit need to renovate the room, it looks a bit oldish. Additionally to...

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Thank Efdal G
Cairo, Al Qahirah, Egypt
Reviewed 1 week ago

Hotel is nice! It is still old fashion style. It is so clean. People are amazing.Breakfast and dinner was really nice. Service is outstanding. I really recommend it. They also get you Kuwait entry VISA , if you need that. It is awesome!

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Thank Mohamed S
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Mr. Mohamed, It was a pleasure to welcome you back to Sheraton Kuwait and we are pleased to hear that you enjoyed your stay with us. We strive to ensure that each stay is exceptional and unforgettable by delivering a true 5 star experience. We appreciate your compliments regarding the quality of breakfast / dinner, entry visa assistance, and...

Calgary, Canada
Reviewed 2 weeks ago

Airport service is spectacular. Very reliable Rooms are comfortable and spacious. Wonderful view of the city. In house restaurant is brilliant, anything you want it is fresh, tasty and worth value. Clean, comfortable rooms. Front desk staff are very helpful.

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Thank greatnight
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Sir, It is truly a delight to read your review as guest satisfaction is very close to our heart. We are committed to providing the best service and are very pleased to know that your overall stay was excellent. And to name a few, the airport service, in-house restaurants and our staffs were spectacular. We look forward to welcoming...

UK
Reviewed 2 weeks ago

Front desk service is incredible, complete with a serving of three dates and Arabic coffee upon arrival. The lobby is adorned with marble flooring and walls. We ate in the lobby restaurant and at the Indian and they were excellent, with lovely service. The only drawback to the hotel is the rooms are somewhat dated; it might be worthwhile to...

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1Thank Michael01UK
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Michael, It was a pleasure to have you as our guest and we are pleased to learn that you thoroughly enjoyed your stay and welcome experience. Thank you for recognizing Sheraton Kuwait and positive remark on our lobby and Indian restaurant. For the past 50 years our commitment to providing excellent customer service and outstanding facilities has set the...

Brussels, Belgium
Reviewed 12 February 2017

Although I stayed in this hotel only for a short time, it proved to be a worthwhile choice for comfort and facilities. We were able to have several meetings in the hotel. The rooms were better appointed than most large hotels I have stayed in before.

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Thank Amanda S
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Thank you for your kind comments and feedback. We do really appreciate it. We do look forward to welcome you back in the future! Kind Regards, Mazen Mhana Complex Director of Sales & Marketing

Doha
Reviewed 7 February 2017 via mobile

Stayed there during a motorcycle trip to kuwait. Staff were welcoming me from the first moment i arrived. They were always helpful. Many thanks for the reciption for upgrading my room. And special thanks for restaurant staff too

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Thank messyk
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Sir, Thank you for your kind comments and feedback. We do really appreciate it. We do look forward to welcome you back in the future! Kind Regards, Mazen Mhana Complex Director of Sales & marketing

Reviewed 26 January 2017 via mobile

the property looks very old but pure luxaury was in english lounge was grt with afternoon tea . the food was gud the menu had gud variety of everything the service was normal parking was difficult and was confusing overall great experience...

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Thank Advisorfb
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Thank you for your kind comments and Feedback; we do really appreciate it. We are so proud to know that you have enjoyed your stay at Sheraton Kuwait, A Luxury Collection Hotel. We do look forward to welcome you back in the future! Kind Regards, Mazen Mhana Complex Director of Sales & Marketing

New York City, New York
Reviewed 20 December 2016

The hotel is located in the city and with in walking distance from the sea, the staff are friendly and nice and the rooms are large clean and comfy, I had a nice time and good business I look forward to coming back soon.

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Thank brucegurfein
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

We appreciate your nice and positive feedback, and we are really proud to know that you have enjoyed your stay with us. We do look forward to welcome you back in the future. Kind Regards, Mazen Mhana Complex Director of Sales & marketing

Luxembourg City, Luxembourg
Reviewed 20 November 2016 via mobile

Staying for 3 nights on business with VIP delegation, rooms old, smelling smoking but very well maintained, very clean, organized. Staff is amazing very helpful with last minute requests. Restaurants very good (tried the Indian and Iranian). Very good surprised, I was expecting the worse and got the best. Yes it's a old hotel but with an excellent service and...

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Thank patriciasey
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

We really appreciate your nice comments, it's always great to know that our guests have enjoyed their stay at our hotel. We do look forward to welcome you again in the future! Kind Regards, Mazen Al Mhana Complex Director of Sales & Marketing

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
Official Description (provided by the hotel)
Sheraton Kuwait has held court as Kuwait's most premier hotel, a landmark blending traditional and modern finishing in a elegant style offering 300 luxurious rooms and suites. The hotel features seven magnificent event spaces an inspiring outdoor pool and a well equipped health club. Guests can enjoy a broad range of dining choices that includes 5 restaurants namely Italian - Riccardo, Iranian - Shahrayar, Lebanese - Tarbouche, Indian - Bukhara, AlHambra International restaurant and the famous English Tea Lounge. ... more   less 

Additional Information about Sheraton Kuwait

Address: Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
Region: Kuwait > Kuwait City
Price Range: RM1,421 - RM1,841 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Kuwait 5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sheraton Kuwait Hotel And Towers
Sheraton Kuwait City Hotel
Kuwait City Sheraton
Sheraton Kuwait Kuwait City
Hotel Style:
#3 Business Hotel in Kuwait City
#11 Luxury Hotel in Kuwait City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kuwait staff and other travellers.
2 questions
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Questions? Get answers from Sheraton Kuwait staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“re: Friendly Staff”
 of 5 bubbles efdalg2015, 28 Mar 2017 | Read review
“All the rooms seemed nice.”
 of 5 bubbles F8342TDamandas, 12 Feb 2017 | Read review
“I found the room facing the entrance quite good”
 of 5 bubbles AnjaniKSahay, 20 Sep 2016 | Read review
“Tower rooms are designed by St. Regis and are appointed accordingly”
 of 5 bubbles BigEGentle, 7 Aug 2016 | Read review
“excellent location in kuwait city, rooms are big”
 of 5 bubbles lorenmedia, 25 Apr 2016 | Read review
5 of 5