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Inn & Go Kuwait Plaza Hotel

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101 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Aylesbury, United Kingdom
Reviewed 28 June 2016

The hotel is basic but I found it nevertheless comfortable. The staff are friendly. It has a very good Asian/Korean restaurant. Service and decor have improved since I last visited 2 years ago in December 2014.

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Helpful?
1Thank mhmanser
General M, Front Office Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Valued Guest , Thank you for your valued comments we are glad to hear that our improvements satisfied you and we promise to be up to your expectations in your nest visit. Best Regards Front Office Manager

Egypt
Reviewed 26 June 2016 via mobile

Nice hotel and good service from all staff. Special thanks for Mr. Mohamad jawhar for his kindness and attentiveness to details during my visit. He was extending his full support with his team to make my stay succeed and a memorable one starting from transportation and from the room view, wake up call. The whole team and guest is inspired...

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Helpful?
Thank tarekss
General M, Front Office Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Valued Guest , Thank you for selecting swiss Belhotel as choice of stay , Its our pleasure to hear that you enjoyed your stay with us , we will make sure to keep up the good service and looking forward to welcome you again at our property Best Regards , Front Office Manager

Reviewed 20 June 2016 via mobile

The hotel is nice, Staff is good and know many languages, Rooms are clean and comfortable and location is best. Good Restaurent .Good for short and long stays. Restaurent and cafe is very nice. Highly Recomended.

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Helpful?
Thank ajay b
General M, Front Office Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Mr. Ajay , Thank you for selecting swiss Belhotel as choice of stay , we appreciate your recommendation and positive feedback about staff and services , we certainly will keep up the good work to meet and exceed your expectations. looking forward to welcome you again Best Regards Front Office Manager

Muscat, Oman
Reviewed 18 May 2016

Good hotel to stay at Kuwait. neat rooms. Decent breakfast. Value for money. Laundry charges are quite high. A la carte menu is expensive and not good. Smoothly avoid this if possible. THe hotel also has a coffee shop which is a nice one to spend some time.

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Helpful?
2Thank vjoyb327
General M, Front Office Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Valued Guest , Thank you for selecting Swiss Belhotel as choice of stay , We appreciate your feedback about your recent stay , your complains for us are opportunities to serve your better and notes has been taken in consideration for your next visit looking forward to see you again , best regards Front Office Manager

Pune, India
Reviewed 10 April 2016

Great start to the stay was an awesome airport pick up! Stayed here for two nights and was booked my local partner from Kuwait whose office I was visiting . Very smooth check in and the hotel staff raised no qualms on giving me an early check in. They even offered breakfast as I waited for the room to be...

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Helpful?
1Thank JEETA27
General M, Front Office Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Valued Guest , Thank you for selecting Swiss Belhotel Plaza as choice of stay , It is great to hear that we helped to make your stay memorable and our services satisfies your needs The management counts on your positive feedback to improve in the future and we looking forward to welcome you again Best Regards Front Office Manager

Minneapolis, Minnesota
Reviewed 9 April 2016

Hotel looks old but rooms are clean. Reception is kind enough to ask for extra services. As a Koreans, the Korean restaurant on the mezzanine floor was a good surpirse. I would love to come again for another stay.

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Helpful?
Thank JaesooKim
General M, Front Office Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Valued Guest , Thank you for selecting Swiss Belhotel Plaza as choice of stay , It is great to hear that we helped to make your stay memorable and our services satisfies your needs The management counts on your positive feedback to improve in the future and we looking forward to welcome you again Best Regards Front Office Manager

Silvassa, India
Reviewed 13 February 2016

They give free airport pick up which is first good thing about them. Hotel is nice, clean and supportive staff. Room is big, with some cutlery etc if u want to make something by your own. Breakfast have a huge variety and its superb one. One bad thing is life which is like very very old..for going from Ground floor...

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Helpful?
Thank vinodtoshniwal
General M, Front Office Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Valued Guest , Thank you for selecting Swiss Belhotel Plaza as choice of stay , It is great to hear that we helped to make your stay memorable and our services satisfies your needs The management counts on your positive feedback to improve in the future and we looking forward to welcome you again Best Regards Front Office Manager

Reviewed 21 January 2016

it's Ok for a short business visit because of it's place in the center of Kuwait City. but staff was not friendly, Internet connection was poor, Pool was indoor and very tiny and fitness area too was very small with little machines , i think they have to improve their customer satisfaction procedures.

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Helpful?
1Thank Karim M
General M, General Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Mr. Karim, Thank you for the review. We are very sorry for any inconvenience that you have experienced with us. Reference to your concerns, rest assured that the concern department are looking into it and improvement to be tracked accordingly. We look forward to welcome you again in the future. Best regards, General M

Kuwait City, Kuwait
Reviewed 12 January 2016

Hidden gem Swiss-Belhotel Plaza Kuwait this one located in Muthana complex has some restaurants and meeting rooms ordinary one not like others from the same chain i choose it to my guests but they do not like it expensive for normal service

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2Thank bnghanem
General M, General Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Valued Guest, Thank you for the review. On behalf of our management and staff, we would like to express our gratitude that you considered us a s hidden gem in the heart of the city. Reference to your concerns, we will look into it and we hope that we can serve you again int he future. Best regards, General...

India
Reviewed 26 December 2015

I stayed at this hotel during a business meeting just at the start of Ramadan. Although the location is good (Kuwait City) and rooms are large (especially the bathroom), but the hotel is not functional enough. The good part was that we were provided food during the day (usually not allowed in Kuwait during the Holy Month of Ramadan) but...

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Helpful?
Thank The_Young_Monk
General M, General Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Valued Guest, Thank you for the review. We apologize for all the inconvenience you have experienced during your stay especially your fall in the bathroom. All the issues has been properly communicated with the concerned department with constant follow-ups especially on the first aid training for all the staff. Best Regards, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Inn & Go Kuwait Plaza Hotel is ideally located in the heart of the commercial and banking district, close to Grand Mosque of Kuwait, Kuwait towers, Liberation Tower and the Scientific Museum, just 20 minutes drive from the airport. ... more   less 

Additional Information about Inn & Go Kuwait Plaza Hotel

Address: Fahad Al-Salem Street | Safat, Kuwait City 13045, Kuwait (Formerly Swiss-Belhotel Plaza Kuwait)
Region: Kuwait > Kuwait City
Price Range: RM500 - RM754 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Inn & Go Kuwait Plaza Hotel 4*
Number of rooms: 153
Reservation Options:
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Also Known As:
Swiss-Belhotel Plaza Hotel Kuwait City
Swiss Hotel Plaza
Inn & Go Kuwait Plaza Hotel Kuwait City
Hotel Style:
#23 Luxury Hotel in Kuwait City
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Questions & Answers

Questions? Get answers from Inn & Go Kuwait Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to explore some beautiful side of this hotel, the building is a Mid East authentic style.”
 of 5 bubbles , 1 Nov 2016 | Read review
“Upper floors are quieter”
 of 5 bubbles Karamar2439, 18 Oct 2016 | Read review
“make sure you ask them for a room facing city else it's like a pack of cards . You do not know what you shall end up with!”
 of 5 bubbles JEETA27, 10 Apr 2016 | Read review
“Centrally located but shopping center next to the hotel is not a must visit place”
 of 5 bubbles JaesooKim, 8 Apr 2016 | Read review
“Hire floors have less noise”
 of 5 bubbles karimm544, 21 Jan 2016 | Read review
5 of 5