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Inn & Go Kuwait Plaza Hotel

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104 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Reviewed 21 January 2016

it's Ok for a short business visit because of it's place in the center of Kuwait City. but staff was not friendly, Internet connection was poor, Pool was indoor and very tiny and fitness area too was very small with little machines , i think they have to improve their customer satisfaction procedures.

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Helpful?
1Thank Karim M
General M, General Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Mr. Karim, Thank you for the review. We are very sorry for any inconvenience that you have experienced with us. Reference to your concerns, rest assured that the concern department are looking into it and improvement to be tracked accordingly. We look forward to welcome you again in the future. Best regards, General M

Kuwait City, Kuwait
Reviewed 12 January 2016

Hidden gem Swiss-Belhotel Plaza Kuwait this one located in Muthana complex has some restaurants and meeting rooms ordinary one not like others from the same chain i choose it to my guests but they do not like it expensive for normal service

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2Thank bnghanem
General M, General Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Valued Guest, Thank you for the review. On behalf of our management and staff, we would like to express our gratitude that you considered us a s hidden gem in the heart of the city. Reference to your concerns, we will look into it and we hope that we can serve you again int he future. Best regards, General...

India
Reviewed 26 December 2015

I stayed at this hotel during a business meeting just at the start of Ramadan. Although the location is good (Kuwait City) and rooms are large (especially the bathroom), but the hotel is not functional enough. The good part was that we were provided food during the day (usually not allowed in Kuwait during the Holy Month of Ramadan) but...

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Helpful?
Thank The_Young_Monk
General M, General Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Valued Guest, Thank you for the review. We apologize for all the inconvenience you have experienced during your stay especially your fall in the bathroom. All the issues has been properly communicated with the concerned department with constant follow-ups especially on the first aid training for all the staff. Best Regards, General Manager

Athens, Greece
Reviewed 17 December 2015 via mobile

This hotel isn't bad. It's comfortable, it's downtown, and it has a very decent buffet. But it's starting to show its years. With a bit of professional maintenance this hotel could shine once again. There is no reason not to come to this hotel unless you want luxury.

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Thank AlexGeo79
General M, General Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Mr. Alex, Thank you for the review. We are happy to know that you had a pleasant stay in our hotel during your visit in Kuwait. The owner and management are constantly looking for ways to improve our service and facilities. Looking forward to welcome you again. Best regards, General Manager

chennai
Reviewed 13 December 2015

Airport transfers were botched up both ways - made to wait by hotel staff to assemble a group of passengers both ways, lucky not to miss the flight when departing. The coffee shop is alright. Rooms are just about okay. Location is very good, close to the business area. Response for any service is a bit slow. Is alright for...

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Helpful?
Thank labal
General M, General Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Mr. Labal, Thank you for the review. Please be informed that we are also providing a private car with extra charge of KD5 per way in addition to our complimentary shuttle service which has scheduled timings for group pick-ups and drops. We look hope to welcome you welcome you again. Best Regards, General Manager

Malolos, Philippines
Reviewed 24 November 2015

Husband brought us to Kuwait thru family visit visa in May this year and to quietly celebrate our daughter's 18th birthday here in Swiss Bel. Our room was comfortable and allowed us to catch up with family stories. Breakfast buffet had different varieties even for a picky eater. Indoor pool area was a thumbs up for us. Everything's worth our...

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Helpful?
Thank Grace M
General M, General Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Ms. Grace, Thank you for the review. We are happy to know that your vacation in Kuwait last May went well. We will try our best to maintain and continue to improve our services. We look forward to welcome you again in our property for your next visit to Kuwait. Best Regards, General Manager

Reviewed 5 November 2015

Stayed here for a workshop in Kuwait. Nice staff. Rooms are large, including beds. Couldn't get safe to work but security seemed ok. Buffet breakfast and dinner both had nice assortments of food even for a vegetarian. Gym and pool set-up is quite small and awkward so didn't use it. Short walk to sea.

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1Thank Staci M
General M, General Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Ms. Staci, Thank you for your review. We are happy to know that your stay with us was fine and we look forward to welcome you again in our hotel. Best Regards, General Manager

Reviewed 28 October 2015

In the heart of Kuwait city swiss-belhotel are located,Paid Parking,from morning till 1700Hrs you will never get free parking around the hotel, you must pay, poor room finishing, tapped wires are every where in the room , lights in the room are white florescent they should provide both type of lighting in the room.

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Helpful?
Thank muhammad Bawjee... A
General M, General Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Mr. Muhammad, Thank you for your review, it help us a lot to improve our services. Please be informed that we are not offering a free parking, as for room finishing, wires and lighting in the room , our maintenance department are looking into it. Thank you and we hope to welcome you again. Best Regards, General Manager

Reviewed 26 October 2015

The hotel staff are very kind. The breakfast is also very nice. But, the hotel location was weird especially when I learned that a cemetery is just behind the hotel! Wifi connection is slow.. Even for online check-in and normal browsing. Staff was nice to help me with a minor issue but he insisted and called 3 times, though the...

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Helpful?
Thank Dernayka
General M, General Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Mr. Dernayka, Thank you for staying with us and for the review. We apologize for any inconvenience you have experienced during your stay, all concerns has been addressed to the concerned department and majority of the issues were fixed. We look forward to welcome you again. Best Regards, General Manager

Budapest, Hungary
Reviewed 10 October 2015

Me and my wife stayed there for a week. We liked the room though it was a bit outdated. Breakfast was great with a wide selection of different dishes (Arabic, Indian, Chinese, Continental etc). We did not try the restaurants in the hotel as we usually went out to the places close to the hotel.

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Helpful?
Thank _chaka_82
General M, General Manager at Inn & Go Kuwait Plaza Hotel, responded to this review

Dear Valued Guest, Thank you for the review. We are happy to know that you liked the room and what we offer in the breakfast. We hope to welcome you again and your wife on your next visit to Kuwait. Best Regards, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Inn & Go Kuwait Plaza Hotel is ideally located in the heart of the commercial and banking district, close to Grand Mosque of Kuwait, Kuwait towers, Liberation Tower and the Scientific Museum, just 20 minutes drive from the airport. ... more   less 

Additional Information about Inn & Go Kuwait Plaza Hotel

Address: Fahad Al-Salem Street | Safat, Kuwait City 13045, Kuwait (Formerly Swiss-Belhotel Plaza Kuwait)
Region: Kuwait > Kuwait City
Price Range: RM479 - RM740 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Inn & Go Kuwait Plaza Hotel 4*
Number of rooms: 153
Reservation Options:
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Also Known As:
Swiss-Belhotel Plaza Hotel Kuwait City
Swiss Hotel Plaza
Inn & Go Kuwait Plaza Hotel Kuwait City
Hotel Style:
#23 Luxury Hotel in Kuwait City
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Questions & Answers

Questions? Get answers from Inn & Go Kuwait Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to explore some beautiful side of this hotel, the building is a Mid East authentic style.”
 of 5 bubbles , 1 Nov 2016 | Read review
“Upper floors are quieter”
 of 5 bubbles Karamar2439, 18 Oct 2016 | Read review
“make sure you ask them for a room facing city else it's like a pack of cards . You do not know what you shall end up with!”
 of 5 bubbles JEETA27, 10 Apr 2016 | Read review
“Centrally located but shopping center next to the hotel is not a must visit place”
 of 5 bubbles JaesooKim, 8 Apr 2016 | Read review
“Hire floors have less noise”
 of 5 bubbles karimm544, 21 Jan 2016 | Read review
5 of 5