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Cassells Hotel Apartments

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46 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Abu Dhabi, United Arab Emirates
Reviewed 15 December 2014

This was second time in cassells. Since i had my family along this time they upgraded me to a executive suite which was very kind of them, as the rooms were very spacious and my 2 boys were to run around. Microwave , washer all were available. lot of eating places and shops behind. staff are always smiling and pleasant....

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Helpful?
Thank NawafKoya
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Sir Greetings from Cassells Hotel Apartments we would like to thank you for choosing our hotel and for your comments which will help us improve our service. we are in the process of installing WIFI all over the hotel. we look forward to see you again at Cassells Hotel Apartments. regards

Bangalore, Karnataka, India
Reviewed 14 December 2014

Many many good restaurants, supermarkets, malls around. Could have provided WIFI instead of LAN cable. Food is good but costly as compared to the restaurants within reach. Nice staff. Nice Room. Good Service.

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Thank sayantandebnath
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Sir Greetings from Cassells Hotel Apartments We would like to thank you for choosing our hotel and for your positive comments. Also, we would like to inform you that we are in the process of installing WIFI all over the hotel. we look forward to see you again at Cassells Hotel Apartments kind regards

Dubai, United Arab Emirates
Reviewed 7 December 2014

A hotel they didn’t given chance to wait in the lobby more than 5 minutes for check in and check out. It was really make me happy the Philippine girl who make check in and the check out done the Arabic Man and the Front Office Manager they are really didn’t waste my time there..... It was an amazing experience...

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Helpful?
Thank Nairsab
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Mr. Nairsab Greetings, we would like to thank you for choosing Cassells Hotel Apartments for your stay and we appreciate your comments which will help us serve you better in the future. we have taken your comments into consideration and action will be taken for a better experience next time you visit us. we look forward to see you...

Abu Dhabi, United Arab Emirates
Reviewed 4 December 2014

location = perfect>....... parking = impossible at night....... room = spacious + clean....... staff = unfriendly...... comfort = good...... make sure you get the room you booked ask for rooms overlooking back side shops, you will like how busy the street i in the night surrounded by various restaurants from all cusines

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Helpful?
Thank Hany A
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Hany Greeting from Cassells Hotel Apartments we would like to thank you for your comments and your point regarding staff was taken into consideration and necessary action will be taken. regrading the parking, we have valet parking service free of charge and available 24hrs. we look forward to see you again at Cassells Hotel Apartments. regards

Los Angeles, California
Reviewed 4 December 2014

We booked this hotel, while back packing in South Africa and backpackers are rarely seen in Abu Dhabi. Coming from a place where wi-fi is a common thing (yes, in South Africa you have free wi-fi e-ve-ry-where) we didn't have a clue that this might be the only hotel in Abu Dhabi that doesn't have wi-fi. Well it is and...

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Helpful?
Thank tatz
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Tatz Greetings from Cassells Hotel Apartments we would like to thank you for choosing our hotel and for your comments which will help us improve our service. your points were taken into consideration and necessary action will be taken accordingly. we are also in the process of installing WIFI all over the hotel. we look forward to see you...

Abu Dhabi, United Arab Emirates
Reviewed 2 December 2014

I got my room at a bargain price and I was surprised how the room was generously stocked with toiletries apart from being well-appointed for the type of room booked. The only complaint I had was the shower - it took ages to get the hot water running and it didn't remain consistently hot. I was also very delighted by...

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Helpful?
Thank Nouel75
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Sir on behalf of Cassells Hotel Apartments management and staff, we would like to thank you for choosing our hotel for your stay. we apologize for the incident of the hot water and necessary action was taken in order to prevent this issue from happening again. we look forward to see you again at Cassells Hotel Apartments. best regards

United Arab Emirates
Reviewed 9 November 2014 via mobile

Excellent room, friendly staff and they provide us a real good service in 2 days we stayed there. Very spacious room as we feel comfortable and relaxed. And top of it all its really affordable. Surely recommend this hotel for family :)

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Thank NaughtyHeart
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dears on behalf of Cassells Hotel Apartment management, we thank you for choosing our hotel and for your positive comment. we look forward to serve you again at Cassells Hotel Apartments. kind regards

Cape Town, South Africa
Reviewed 26 August 2014

If you need the convenience of being close to everything in Abu Dhabi and price is important, the Cassells Hotel Apartments are an excellent choice. Staff are efficient, friendly and helpful. The rooms are spacious, neat and clean and offer all you need for a business trip. Unlimited internet access is a big plus if you're working and local transport...

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2Thank lynne073
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Ms. lynne On behalf of Cassells Hotel Apartments management and staff we would like to thank you for choosing our hotel for your stay and we look forward to serve you again at Cassells Hotel Apartments. kind regards

Abu Dhabi, United Arab Emirates
Reviewed 19 August 2014

I have been staying at the hotel for c. 45 days and the quality of the service was very bad. Rooms are equipped with a small kitchen (old and dirty) and this is the main reason why i choose this facility rather than a standard hotel. My electric cookers were not working and I was left with no way to...

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1Thank Eugenio R
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Sir we would like to thank you for your comment and let you know that it was taken into consideration and necessary action was taken. On behalf of Cassells Hotel Apartments management and staff we apologize for the inconvenience and we assure you that this will not happen again in the future. kind regards

Reviewed 24 April 2014

I would say this is one of the best budget hotel i have ever seen in Abudhabi with extremly well serviced. Right from reception to room attendant all of thema are well behaved.Major attraction is its almost located at business hub , corniche , Malls etc... 1. Rooms are quite big for a family 2. Every day room attendant neatly...

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Thank Shyamalendu p
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Sir Thank you for choosing our hotel and we hope to see you again soon. best regards

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Internet
  • Paid Internet
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Cassells Hotel Apartments

Address: Al Markaziyah 1 St | P. O. Box 59949, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Hotel Class:3.5 star — Cassells Hotel Apartments 3.5*
Number of rooms: 149

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Questions & Answers

Here's what travellers have asked, with answers from Cassells Hotel Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?