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Cristal Hotel Abu Dhabi

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Traveller (359)
Room & Suite (345)
Dining (44)
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent67%
  • Very good28%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Spa
Wheelchair Access
4 Star Hotel
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms...
View all hotel information
Location and contact
Muroor Road | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Hotel website
29.6 km to Abu Dhabi Intl Airport
30 restaurants are within a 0.5 km radius
5.3 km from Emirates Palace
View nearby attractions and restaurants
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Reviews (1,730)
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1,538 results
Traveller rating
1,045
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1,045
430
50
9
4
Show reviews that mention
All reviewsmadinat zayed shopping centreupgraded to a suitegreat hotelrecommend this hotelcentral locationfront officeroom servicehouse keepingnice roomenjoyed my staybusiness tripbusiness hotelan upgradepleasant stayspecial thankslate checkexcellent stay
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1 - 5 of 1,538 reviews
Reviewed 1 week ago

The manager, Mr Arju and Jenny reception are excellent in customer satisfaction. They're very attentive to customer needs and make the stay much better than other hotels. Had a good night's sleep and check-in and checkout was smooth. Thank you guys keep it up!!!More

Thank Mo H
Response from Sherif M, Front Office Manager at Cristal Hotel Abu DhabiResponded 5 days ago

Dear Mo, Thank you for taking the time to review Cristal Hotel Abu Dhabi. I am pleased to read you enjoyed your stay & delighted that the service & staff met your expectations. I look to welcoming you back again at Cristal hotel Abu Dhabi....More

Hotel's Favourite
Reviewed 28 December 2017

My room is spacious and clean. The hotel is near to good restaurants (walking distance) and Madina Zayed, Gold Souq etc are just a stone thrown away. Public transport are easily available. The staff is cheerful and friendly. The breakfast spread is also good. Internet...More

1  Thank myholidaytravel
Response from Dafer D, Manager at Cristal Hotel Abu DhabiResponded 29 December 2017

Dear myholidaytravel, Thank you for taking the time to review our Hotel & glad to hear that you've enjoyed our services & facilities. your positive feedback will be shared with our team and we look forward to welcoming you back soon. Best, Dafer

Reviewed 1 week ago

Room - Very Clean HK Staff - Prompt Reception Experience - Excellent Bed - Very Good Quality Steam & Sauna Exp - Very Good Underground Valet Parking Available, so that you dont have to park outside during this summer.More

Thank RVS1975UAE
Response from Sherif M, Front Office Manager at Cristal Hotel Abu DhabiResponded 1 week ago

Dear Rvs, Thank you for taking the time to review Cristal Hotel Abu Dhabi. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding...More

Reviewed 2 weeks ago

We have booked the Hotel from my friend working in Gulf Rain Travel and Tourism-Dubai(i make my bookings here always :). Anyways, Cristal Hotel is a budget wise hotel, we have booked for a deluxe and we are upgraded in a suite! :) Its a...More

Thank AMNEnd
Response from Sherif M, Front Office Manager at Cristal Hotel Abu DhabiResponded 1 week ago

Dear Amnend, Thank you for taking the time to review Cristal Hotel Abu Dhabi. I am pleased to read you enjoyed your stay & delighted that the service,food,location & staff met your expectations. I look to welcoming you back again at Cristal Hotel Abu Dhabi....More

Reviewed 2 weeks ago

I stayed in Room # 1309. In that I found floor rug towel instead of face towel in the hanger. Same I reported to Mr. Punna at the time of check out on 05-07-2018 in the morning. The house keeping staff should know.More

Review collected in partnership with this hotel
Thank nakhtar2018
Response from Sherif M, Front Office Manager at Cristal Hotel Abu DhabiResponded 2 weeks ago

Dear Nakhtar, Thank you for taking the time to review Cristal Hotel Abu Dhabi. It is with despondency that I read your review of the standard of housekeeping in my hotel, however I am certainly glad you brought the issues to my attention so that...More

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About
Description
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu ...More Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Spa
,
Luxury
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Spa
,
Luxury
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Spa
,
Luxury
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Contact Information
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Spa
,
Luxury
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (359)
Room & Suite (345)
Dining (44)
Pool & Beach (18)
Amenities (22)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
shihab k
17 August 2017|
AnswerShow all 3 answers
Response from orlean27 | Reviewed this property |
The hotel will help you to catch cabs, regular taxi, they are company cabs and safe otherwise you can try the hotel limo but in a higher price.
0
Votes
shirin n
13 April 2017|
AnswerShow all 6 answers
Response from eve7258 | Reviewed this property |
Yes, the hair saloon is located at the 19th floor, adjacent to the swimming pool, & gym. For more details, you can call the hotel reception. Enjoy youor stay.
2
Votes
SandmanATCer
15 October 2016|
AnswerShow all 2 answers
Response from naveedashraf041 | Reviewed this property |
Hotel is far from airport with maximum 30 to 40 minutes drive & as well airport shuttle service is available.
0
Votes
Room Tips
"Choose non-smoking room even if you are non-smoker. You might be bothered by neighboring rooms’ smokes or..."
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"Best views"
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