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Cristal Hotel Abu Dhabi

Muroor Road (4th Street) | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Emirates Tours and Safaris
    0.5 km
  • 4 star hotel
  • Free Wifi
Reviewed 22 April 2014
Fantastic hotel for the price
We stayed two nights at this hotel on a weekend trip to Abu... more
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1,427 Reviews from our TripAdvisor Community

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There are newer reviews for Cristal Hotel Abu Dhabi
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Showing 1,264: English reviews
London
Reviewed 22 April 2014

We stayed two nights at this hotel on a weekend trip to Abu Dhabi. We thought it was fantastic for the price. The staff are extremely helpful and friendly, the rooms are very nice and the location is good - it's only a short taxi ride to most places and free parking too. We were upgraded to a suite which...

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Helpful?
Thank monkey3200
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear monkey3200, Thank you for that fantastic review. Its truly a pleasure to know you enjoyed our hotel. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury

Kigali, Rwanda
Reviewed 21 April 2014

I spent one night there and it was very comfy. It's very convenient if you have things to do in the city center. The breakfast was great and it's in the 17th floor and over looks the city. Staff were very helpful and friendly.

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Helpful?
Thank Rasha S
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Rasha S, Thank you for your posting. We are delighted you found our hotel comfy and enjoyed our breakfast. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury

New York City, New York
Reviewed 19 April 2014

Hotel rooms are nice, clean, and staff is friendly. It's not a resort hotel like many others in the area, so amenities won't blow you away, but you sleep here comfortably and at low cost. Cabs are cheap, so staying here and visiting the other hotels in the area for those amenities is a good plan. It's worth noting there...

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Helpful?
1Thank Chris W
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Chris W, Thank you for your wonderful comments. It is our privilege to know you enjoyed the breakfast buffet and found our hotel rooms clean and our family members friendly. A big thank you for recognizing our great housekeeping services and mentioning Subash in particular for being very helpful. It is our people that truly make the difference. Looking...

New York City, New York
Reviewed 19 April 2014

The Cristal is a lovely hotel in the heart of town. It's clean, it's quiet, it's near everything. It has a wonderfully warm staff who know exactly how to make your stay a special experience. The facilities are great. My seven year old and I used the pool, ate in the restaurant, had a quick coffee on the go at...

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Helpful?
Thank SophiaK1408
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear SophiaK1408, Thank you for your lovely review. We are delighted that you enjoyed our hotel in the heart of town. Thank you for pointing out our food, great facilities, cleanliness, location and wonderfully warm staff who made your stay a special experience. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury

Abu Dhabi, United Arab Emirates
Reviewed 18 April 2014

This is my second visit to Abu Dhabi and I consider myself lucky to find a room at the Cristal Hotel. The hotel Should be rated 5 star hotel for its exceptional service, top quality and comfortable rooms and excellent food. The hotel staff are courteous, friendly and extremely helpful including the front desk staff (Arju, Majdi, Saud, Narup John,...

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Helpful?
Thank H E
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear H.E., Thank you for your truly wonderful posting. We are honored that you chose us again on your second visit to Abu Dhabi. It is we that consider ourselves lucky and humbled to have such repeat guests as you. Thank you for recognizing our exceptional service, top quality and comfortable rooms and excellent food, as well as, our courteous,...

Bengaluru, India
Reviewed 18 April 2014

Hotel room ambience is very good. staff is very polite and helpful always. This hotel is in prime location and close for all shopping needs & travel to other parts of the city. it is a good value for money..

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Helpful?
Thank Praveenrk99
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Praveenrk99, Thank you for your comments. It is a pleasure to know that you enjoyed the hotel room ambiance and that you found our family members very polite and helpful always. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury

Doha, Qatar
Reviewed 17 April 2014

This hotel is a 4* that has a 5* service and quality. Rooms are excellent. Location very convenient close to everything in abu dhabi. It has a spa a couple of restaurants and Free wifi. All in all, very good. Good value for money too

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Helpful?
Thank BissBiss
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear BissBiss, Thank you for that 5 Star review. It is part of our mission to deliver 5 star quality and service at a great value and we are honored you recognized our efforts. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury

Brooklyn, New York
Reviewed 14 April 2014

My husband and I had a great 5 days at the Cristal. We arrived mid morning, and were able to check in to our room early, and even got a free room upgrade. Staff was very friendly and helped us get a taxi several times. Location was about a 15 min walk to the Corniche, 20 min walk to the...

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Helpful?
Thank Jamie W
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear Jamie W, Thank you for that lovely review. We are delighted to have made your stay such a pleasure. Looking forward to welcoming you back again soon. Best regards, Kamal Fakhoury

Reviewed 13 April 2014 via mobile

Having arrived exhausted from the airport, I just wanted to get a good night's sleep. Instead, I received a faulty key card not once but twice. I had to go up and down twice with my luggage. On my last night, the card didn't work either. I was told I had a two-night reservation even though my three-night stay confirmed...

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Helpful?
Thank rbendriss
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear rbendriss, Thank you for your review. We truly apologize for the key card situation. Normally when the room is extended our front desk would inform you to pass by the reception to re-activate your key card. I personally hope that this will not be your last impression of Cristal and would like to invite you back to give our...

Dubai, United Arab Emirates
Reviewed 13 April 2014

I had stayed at Cristal Salam Hotel in last two occasaion and had experienced a bitter experience therefore in Decemeber 2013, when I had to visit my office for y audit work, I tried to stay at Cristal Hotel, another property of the same management. This was not any better too. Same type of attitude and policy comes before a...

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Helpful?
Thank DeepakAmin
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review

Dear DeepakAmin, Thank you for your posting. It is thanks to guests sharing their constructive comments like you that we are able to continually improve our services such as the internet and rooms service mishaps. With regards to the billing, we have investigated and it showed us that your company had booked you on your account. If this was also...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 

Additional Information about Cristal Hotel Abu Dhabi

Address: Muroor Road (4th Street) | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: RM347 - RM877 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Abu Dhabi
#6 Luxury Hotel in Abu Dhabi
#6 Best Value Hotel in Abu Dhabi
#12 Business Hotel in Abu Dhabi
#17 Romantic Hotel in Abu Dhabi
#25 Family Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Cristal Hotel Abu Dhabi staff and other travellers.
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Questions? Get answers from Cristal Hotel Abu Dhabi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“you can choose the room on higher floors and of course non smoking area”
 of 5 bubbles 0908Chris, 19 Jan 2017 | Read review
“We were offered an upgrade because our room was not ready. Fabulous room.”
 of 5 bubbles mcquaidnancy, 18 Jan 2017 | Read review
“try to avoid 16th floor. It might be noisy because of the bar at the 17th floor.”
 of 5 bubbles haitham969, 15 Jan 2017 | Read review
“HVAC working well .”
 of 5 bubbles james2919, 7 Jan 2017 | Read review
“choose cristal”
 of 5 bubbles xymonn, 28 Dec 2016 | Read review
5 of 5