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Premier Inn Abu Dhabi Capital Centre Hotel

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533 Reviews from our TripAdvisor Community

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Showing 476: English reviews
Reviewed 4 September 2016 via mobile

front office staff needs to be more polite and after a long long trip you will get some unprofessional people deals with you. so rude! excuse yourself if your talking with your guests and finish ur task in every guests one at a time.. and when answering the phone while talking with your guests excuse yourself again:-( hope you will...

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Helpful?
Thank BLUEFINES .
Emilyn D, Duty Manager at Premier Inn Abu Dhabi Capital Centre Hotel, responded to this review

Dear BLUEFINES, Thanks for taking the time to review your stay. Our main objective is to deliver a high level of service in all our establishments and I'm really sorry that we failed to provide this during your visit. Please be assured that your comments will be duly followed up by the Management Team. Please be assured that your feedback...

Abu Dhabi, United Arab Emirates
Reviewed 4 September 2016

friendly & very accommodating staff, nice & clean & well-maintained rooms, very good breakfast. real value for money. a very pleasant experience for our family. we'll surely come back and will recommend to our friends.

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Helpful?
Thank O2489VCericm
Emilyn D, Duty Manager at Premier Inn Abu Dhabi Capital Centre Hotel, responded to this review

Dear O2489VCericm, Thank you very much for your sharing your review on Trip Advisor about your recent experience with us. It is my pleasure that you found our service and facilities up to your expectation and I am thanking you for sharing your comments and I'm glad that you had a pleasant stay with us and thank you for recommending...

Rochdale, United Kingdom
Reviewed 1 September 2016

Nothing like the UK. Has a jacuzzi and swimming pool. Staff were wonderful and courteous and if I were to go again Premier Inn would be my first choice. The choice of food available was great and there is a 24 hour store which sells everything in the same vicinity.

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Helpful?
Thank 49nafeesa
Emilyn D, Duty Manager at Premier Inn Abu Dhabi Capital Centre Hotel, responded to this review

Dear 49nafeesa, Thank you for sharing your feedback about your recent stay. I am glad to know that you enjoyed your holiday and thanking you for sharing your feedback with us. It is good to know that our facilities and the service went above your expectations. In the meantime, we are looking forward to welcome you back to our Hotel...

Dubai, United Arab Emirates
Reviewed 1 September 2016

Friendly staff and Reception.Swimming Pool is Good. Room comfortable and clean. Total privacy. Approachable location. In Abu Dhabi Near to Grand Mosque. In Dubai different location like Near to Air port with free shuttle service for pick and drop. Its an extra benefit for the guest who want to stay in the hotel.

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Helpful?
Thank alicO1946TP
Emilyn D, Duty Manager at Premier Inn Abu Dhabi Capital Centre Hotel, responded to this review

Dear alicO1946TP, Thank you so much for your kind feedback about your recent stay with us. I am glad to know that you enjoyed your holiday and appreciate your feedback with us. It is good to know that our facilities and the service went above your expectations. The whole team is looking forward to see you once again fro another...

Reviewed 29 August 2016 via mobile

Excellent place to stay during your work permanence in Abu Dhabi... Wonderful customer service in the reception with knowledge of many languages and good manners.They try to do their best in every moment to help the customer. More than excellent house keeping service I suggest you to contact Srinu for whatever you need. He is a very good worker from...

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Helpful?
Thank Valentina C
Emilyn D, Duty Manager at Premier Inn Abu Dhabi Capital Centre Hotel, responded to this review

Dear Valentina C, Thank you very much for sharing your positive review on Trip Advisor about your recent experience. I was delighted to read that you have been overall impressed with the quality of our hotel and service. Your gracious comments to reception and housekeeping particularly to Srinu will serve as an added inspiration to consistently maintain the high standards...

30460
Reviewed 29 August 2016

The room was clean and tidy and the location is excellent Hadi and staff smiling and good but the problem in parking lots where it was not enough for hotel guests only thing which is good for non-hotel hoping to address that

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Helpful?
Thank G9809SOmohammeda
Emilyn D, Duty Manager at Premier Inn Abu Dhabi Capital Centre Hotel, responded to this review

Dear G9809SOmohammeda, Thank you for sharing your feedback about your recent stay. I am glad to know that you enjoyed your stay and thanking you for sharing your feedback with us. It is good to know that our facilities and the service went above your expectations. We are looking forward to welcome you back to our Hotel for an even...

Abu Dhabi, United Arab Emirates
Reviewed 29 August 2016

I would say premiere Inn Abu Dhabi capital center is home away from home.one issue I had was taken care of excellently last week by the manager on seat and I was so happy about it. I would always come back to the Hotel.

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Helpful?
Thank 788queeni
Emilyn D, Duty Manager at Premier Inn Abu Dhabi Capital Centre Hotel, responded to this review

Dear Ms. 788queeni, Thank you very much for sharing your extensive and kind review on Trip Advisor about your recent stay at the Premier Inn Abu Dhabi Capital Centre. It was really a delight to read your comments as it gave a clear picture of how much you enjoyed your stay with us and appreciated your feedback on how we...

Abudhabi
Reviewed 27 August 2016

excellent hotel with excellent price,very quick check in and check out. hotel room is extremely clean. food also very good. available parking space. good wifi connection.would love to comeback tto this hotel

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Helpful?
Thank 399yudistiraw
Emilyn D, Duty Manager at Premier Inn Abu Dhabi Capital Centre Hotel, responded to this review

Dear 399yudistiraw, Thank you so much for taking time to give your feedback about your recent stay at the Premier Inn Abu Dhabi Capital Centre. Were gladly to read your satisfied about the hotel in general and you love to comeback for another great night stay. Premier Inn Team is looking forward to see once again for another enjoyable stay...

.
Reviewed 25 August 2016

please add indian channels also in rooms like asianet middle east sun tv or surya tv so that indian customers can enjoy their stay expecially those coming by family. food also indian style food not availabe

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Helpful?
Thank 286ratheeshr
Emilyn D, Duty Manager at Premier Inn Abu Dhabi Capital Centre Hotel, responded to this review

Dear 286ratheeshr, Thank you so much for your honest review about your recent stay at the Premier Inn Abu Dhabi Capital Center. Our top priority is the guest request and were happy to provide all the request as much as possible. Our TV channel list is assorted in order to provide the guest needs individually, Indian TV program has already...

London, United Kingdom
Reviewed 24 August 2016 via mobile

When we, 4 adults and 2 children, went to Abu dhabi stayed at two separate rooms. The rooms were not next to each other but we didn't mind. They were clean and great. The staff was welcoming and check in process was fast. The hotel offers free parking in the basement.

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Helpful?
Thank FSLR
Emilyn D, Duty Manager at Premier Inn Abu Dhabi Capital Centre Hotel, responded to this review

Dear FSLR, Thank you so much for your kind review about your recent stay at the Premier Inn Abu Dhabi Capital Centre. Appreciate your understanding with regards to room allocation during your stay. Please note that our top priority is our guest request and I was saddened to read that weren't able to provide as per your convenient due to...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
On the doorstep of Abu Dhabi National Exhibition Centre and close to Abu Dhabi's business hotspots, Premier Inn Abu Dhabi Capital Centre is ideal for both business and leisure travellers and just 15 minutes from Abu Dhabi airport. 242 clean, comfortable rooms, several meeting rooms, free WiFi in every room for easy internet access, attractive swimming pool and whirlpool bath, gymnasium, restaurant, bar and Costa Coffee store. ... more   less 

Additional Information about Premier Inn Abu Dhabi Capital Centre Hotel

Address: Al Karamah St, Abu Dhabi 95219, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: RM298 - RM1,019 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Abu Dhabi Capital Centre Hotel 3*
Number of rooms: 242
Reservation Options:
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Hotel Style:
#9 Best Value Hotel in Abu Dhabi
#29 Family Hotel in Abu Dhabi
#33 Business Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Abu Dhabi Capital Centre Hotel staff and other travellers.
5 questions
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Questions? Get answers from Premier Inn Abu Dhabi Capital Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Rooms on the south side are quieter"”
 of 5 bubbles naffa32240, 4 Sep 2016 | Read review
“Family room for 3 is small in size”
 of 5 bubbles saranggd, 31 Jul 2016 | Read review
“Ask one of the friendly receptionists for what you'd prefer and I can guarantee they do their utmost best.”
 of 5 bubbles G6995YDivans, 7 Jun 2016 | Read review
“Any room will pleasant”
 of 5 bubbles santoshs171, 21 May 2016 | Read review
“Hotel has WI FI but does not work very well.”
 of 5 bubbles Nana157, 14 Apr 2016 | Read review
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