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Hyatt Capital Gate

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#14 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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Hyatt Capital Gate
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1,130 Reviews from our TripAdvisor Community

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Showing 791: English reviews
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Reviewed 3 days ago NEWvia mobile

I liked the design and style of the hotel. Very unique. Staff was pleasant and eager to please. Favourite meal was at the cafe. Breakfast options were limited so felt a little repetitive. Rooms were again very modern and tastefully done.

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Helpful?
Thank Maulina G
London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 16 March 2017

I arrived to Abu Dhabi Hyatt Capital Gate and stayed for 2 nights, and what can I say, this is a top top 5 stars Hotel, from the building to the rooms and service. I got a see view room in the 31 first floor, and let me tell you what a view. The Hotel is located next to the...

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Helpful?
Thank Tony R
About Hotel's Favourite Review
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear Tony R, we're very pleased to hear about your experience at Hyatt Capital Gate, thank you very much for taking the time to review the hotel's facilities and services, and we look forward to welcoming you again in the near future.

Isle of Wight, United Kingdom
Reviewed 5 days ago NEW

The building is amazing. Not circular - spoiler alert! - but it is hollow and I was not prepared for the view, extending over 30 floors. It is constructed of steel tubes and covered in glass. Guest room have a further glass window. Bathroom spectacular - a real feature with a shower that was just drenching - fabulous. Dinner out...

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Helpful?
Thank KGBtoo
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear KGBtoo, thank you very much for taking time to share you feedback on the stay at Hyatt Capital Gate, we are pleased to hear about your great experience and look forward to welcoming you back in Abu Dhabi.

Reviewed 1 week ago via mobile

We stayed here for just one night but the hotel staff were really nice and kind. The room is bigger than expected and clean. The breakfast buffet was also good. The hotel is quite far from city center but it will be good for those who will be having business in the exhibition center.

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Helpful?
Thank Trixie L
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear Trixie L, thank you for taking time to share your experience at Hyatt Capital Gate, and we're pleased to hear about your stay. Looking forward to welcoming you back again soon.

Southampton, United Kingdom
Reviewed 2 weeks ago

The hotel was used for an intransit stop over for two days. In the time available, which wasn't much, the staff at this hotel really impressed and couldn't do enough for you. The hotel itself is spectacular in design both inside and out. The more you look, the more you can see the use of fittings and fixtures that take...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jimkerr001
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear jimkerr001, thank you very much for your review, we're delighted to hear about your stay and that you enjoyed the hotel's facilities and services; we look forward to your next visit soon.

London, Canada
Reviewed 2 weeks ago via mobile

Our overnight stay was unexpectedly awesome. The hotel is unique and beautiful, the staff very friendly, accommodating and knowledgeable. The breakfast was outstanding. The beds cool and comfortable and the pillows perfect. The suspended infinity pool was crystal clear and warm with a great view of Abu Dhabi and the helipad. Highly recommended except for dry room service sandwich and...

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Helpful?
Thank LETC4321
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear LETC4321, thank you for your comments and the great review, we're delighted to hear about your enjoyable stay; rest assured we will look into your comment about the room service meal and your feedback will help us enhance the quality of service at Hyatt Capital Gate. Looking forward to welcoming you again.

Dubai, United Arab Emirates
Reviewed 3 weeks ago

A. There is a light under the vanity that does not close with any switch and it really bothered us and disrupted our sleep since the partition between the washroom and bedroom is glass. B. The in-room dining was a horrible experience, first night we ordered a steak sandwich and a lasagna verdura. The steaks in the sandwich I am...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank azmdxb
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear azmdxb, thank you for your feedback and we are deeply sorry about your unpleasant experience, rest assured this will be investigated and your comments will help us enhance the quality of service. We look forward to another opportunity to welcome you soon.

UK
Reviewed 3 weeks ago via mobile

I went to the bar on 18th floor to check out the view from this amazing piece of architecture. The views are rather impressive for sure. I decided to have a drink & food. This was underwhelming and extremely expensive. A spritz was 40 aed (but good & relatively generous serve); the burger, at 80 aed, was a rip off,...

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Helpful?
Thank fmackUk
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear fmackUk, thank you for the review, your feedback is highly appreciated and will be investigated, this will help us improve on our offerings and service, and we look forward to another opportunity to welcome you soon.

Eastbourne, United Kingdom
Reviewed 4 weeks ago

I went here with my daughter and her best friend for an amazing afternoon tea. Margaret came round with a terrific assortment of leaf teas and encouraged us to choose one we had never tasted before. We weren't disappointed! She then explained the ingredients, and after that we had two hours of wonderful sensations tickling our taste buds. I had...

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Helpful?
Thank katherinemusson
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear katherinemusson, thank you very much for the wonderful comments, we are delighted to have been part of your Mother's Day celebration, your comments will be shared with Margaret and we look forward to your next visit soon.

Muscat, Oman
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank drwbaker
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
18 Degrees
18 Degrees
Cuisines: Mediterranean, European, Middle Eastern, Italian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Hyatt Capital Gate Abu Dhabi is a premium business hotel located in the iconic Capital Gate building, which leans a record-breaking 18 degrees. The hotel is also a part of the Abu Dhabi National Exhibition Centre (ADNEC), the largest conference and exhibition venue in the Middle East.Hyatt Capital Gate Abu Dhabi offers 189 luxury five-star guestrooms and suites occupying the18th to 33rd floors of the Capital Gate building. It has a contemporary and luxurious design with panoramic views from floor-to-ceiling windows.Bringing a new focus to style and design in the city, the hotel invites guests to experience several dining options from the variety in Profiterole to delicate Eastern Mediterranean flavours at the hotel’s signature restaurant, 18˚. For something more intimate, there is the residential-style Lounge or the sleek bar Privé, located next to the hotel’s four Salon meeting rooms.Rayana Spa, Abu Dhabi’s only “sky spa”, is perched on the 19th floor overlooking the city. The Spa offers “a refreshingly elevated oasis experience” that complements the Fitness Centre, suspended outdoor pool and whirlpool.Hyatt Capital Gate Abu Dhabi is strategically located within walking distance of the UAE capital’s embassy and government district. It is less than ten minutes’ drive from the UAE Armed Forces General Headquarters (GHQ) and the twofour54 media zone. The international airport is a 15-minute limousine or taxi ride away. ... more   less 

Additional Information about Hyatt Capital Gate

Address: 1 Street | P.O. Box 95165, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: RM409 - RM1,848 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Capital Gate 5*
Number of rooms: 189
Reservation Options:
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Hotel Style:
#7 On the Beach Hotel in Abu Dhabi
#8 Family Hotel in Abu Dhabi
#8 Romantic Hotel in Abu Dhabi
#9 Business Hotel in Abu Dhabi
#14 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Capital Gate staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“28th floor is fine - no traffic noise and quick lifts”
KGBtoo, 18 Apr 2017 | Read review
“Great stay.”
llugaric, 22 Jan 2017 | Read review
“Go for it... treat yourself to a biut of luxury!”
Finnhugo, 13 Jan 2017 | Read review
“no local there is nothing to do at the hotel or close by -”
TNTaway, 12 Jan 2017 | Read review
“best views on upper floor”
Puyat_69, 5 Jan 2017 | Read review
5 of 5