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Sheraton Abu Dhabi Hotel & Resort

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#44 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Abu Dhabi Hotel & Resort
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1,348 Reviews from our TripAdvisor Community

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Showing 978: English reviews
Reviewed 4 days ago NEWvia mobile

We stayed at the fabulous Sheraton Hotel for Christmas and New Year, it was perfect! The staff are superb. Nothing is to much trouble and this quality is a real credit to the hotel. I would especially like to mention the two amazing ladies in the Cloud 9 Bar, they are fantastic. The hotel was beautifully trimmed for the festive...

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Helpful?
Thank whatsmyname22
ManagerSheratonAUH, Public Relations Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, I am delighted to hear about your wonderful experience at our hotel. Christmas and New Year’s is everyone’s favourite time of the year and we put a great deal of efforts into making it truly special for our guests. We are happy that you choose to spend the festive season with us in a warm atmosphere and have...

Reading, United Kingdom
Reviewed 4 days ago NEWvia mobile

Visited last year...and looking forward to revisiting. Lovely base for sights and entertainment. Lovely staff and really comfortable rooms. Excellent spa facilities. Excellent dining. Would recommend club rooms.

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Helpful?
Thank Naheed R
ManagerSheratonAUH, Public Relations Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Naheed, Thank you for posting a review on TripAdvisor. I am delighted to read your kind comments about our hotel. It is great to hear that you were satisfied with all our facilities as well as the service provided by our team. The Club Rooms offer elevated comfort and a range of additional benefits to our residents. I am...

Reviewed 5 days ago NEWvia mobile

Nice hotel in great location. It looks small around skyscrapers but inside it is a beautiful hotel with great, polite and helpful staff and high class service. Breakfasts are fantastic and they have a gourmet coffee. What more do you need. A nice pool, they have it too

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Helpful?
Thank Piotrul
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Thank you for your kind comments. I am delighted to know that our hotel met all your requirements and you had a great stay. We appreciate your comment about our service – we try to make a difference every day by paying attention to details and being as responsive to our guests’ needs as possible. I am happy that you...

Reviewed 5 days ago NEWvia mobile

After reading some reviews before visiting, I was a little sceptical. However remaining open minded and realising that most complaints are just petty or people don't read about the hotel etc before hand. We stayed here for 7 nights, today being our last night. First of all I want to thank all of the staff from cleaner to Management. All...

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Helpful?
Thank GordonRGriffin
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Gordon, Thank you for posting this lovely review on TripAdvisor. We are grateful that you decided to stay with us despite various opinions you had read online and I am very happy to hear that you had such a memorable time at our property. I am especially happy that our team managed to fulfill and exceed your expectations, they...

Peterhead, United Kingdom
Reviewed 5 days ago NEWvia mobile

Went for a ten day break , hotel is old but very busy and is also clean also , problem with toilet system which took three times over consecutive days before was fixed properly , food at Mexican restaurant is fabulous but sorry to say the breakfast was not to the standards as shown in other places of hotel ,...

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Helpful?
Thank Mark M
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Mark, Thank you for providing us with valuable feedback about our hotel. I am happy to hear that in general you had a good stay and enjoyed our Mexican restaurant as well as the Club Lounge benefits. Your comments about the Club Lounge area are well appreciated and in fact it is in our plans to improve further the...

Mountsorrel, United Kingdom
Reviewed 6 days ago NEWvia mobile

We stayed at this hotel over the New Year period and it had a fantastic festive feeling to it. The rooms were clean and regularly serviced. Room service also came within the timeframe they had promised. We had breakfast in the hotel which offered a wide variety of items and spent some time at the pool over lunch. This is...

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Helpful?
Thank dina134
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for reviewing Sheraton Abu Dhabi. I am delighted to hear that you had a great experience with all the facilities of the hotel. The New Year’s period was lovely around here and we hosted many festive events, hope you had a chance to attend some of them. When it comes to the cleanliness of the rooms,...

Abu Dhabi, United Arab Emirates
Reviewed 6 days ago NEWvia mobile

The staff, hotel and the breakfast were ok, the room was a decent standard in size, unfortunately the water for the shower seemed to take longer than usual to get hot. The hotel bar/pub was absolutely freezing! Admittedly I have been to the bar several times prior and experienced the same temperature which was certainly too cold for this time...

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Helpful?
Thank _jules_n_gym
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for your valuable feedback. I am sorry that you faced some challenges with water and the Tavern temperatures. I have asked the maintenance team to look into the issue with the shower to ensure that the water temperature is comfortable at all times in our guest rooms. I agree with you when it comes to the...

Dubai, United Arab Emirates
Reviewed 1 week ago

This property has such a identic feel to it. We have spend a couple of nights here in 2014 and are now back since we always remembered the atmosphere this property had. We were especially happy to see that Jacob was still there to welcome us to our day at the pool and to greet us, since we had been...

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Helpful?
Thank mdubai
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Many thanks for sharing your experience on TripAdvisor. I am delighted to hear that our hotel made such good impression on you back in the days and that you were just as happy during your recent stay. Nothing makes me more proud than seeing our guests coming back because of the unique atmosphere, which Sheraton Abu Dhabi has...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

I hosted a guest for a business lunch at the Flavors Restaurant in Sheraton- Corniche in Abu Dhabi. My previous experiences were satisfactory, but in this last visit (Jan 10-2016) I was shocked how the quality and variety of food served deteriorated, causing embarrassment and absolutely overpriced for what is offered. Staff admitted that this was due to reduced price....

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Helpful?
1Thank callmahshi
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking time to share your impressions on TripAdvisor. It was a great disappointment for me to read about your recent experience at Flavours. We never compromise on our food quality and serve around 300-400 guests at the restaurant daily. The majority of our customers rate their experience as positive, from what we observe on the...

Jakarta, Indonesia
Reviewed 1 week ago via mobile

Stayed here only for a night. Check-in takes quite long time, almost 30 minutes and not even greeted with a smile with Robin. Not the best start, but somehow the room is satisfying, its clean and tidy, but no slippers in the room and i have to call to ask for it. Cafe in the lobby is very nice, the...

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Helpful?
Thank ValeriaSharon
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking time to post at review on TripAdvisor. I am, of course, disappointed to hear that your check-in experience was not up to your expectations. Usually we are able to accommodate all the guests swiftly and smoothly, however, at times the process becomes a bit slower due to a high volume of arrivals. Please accept...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
al Mayass
al Mayass
Cuisines: Lebanese, Middle Eastern, Armenian, Mediterranean
La Mamma
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Cuisines: Italian, Mediterranean, European, Pizza
Bravo
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Cuisines: European, Spanish, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Abu Dhabi's shopping and business district, the Sheraton Abu Dhabi Hotel & Resort combines the best of business and leisure. Enjoy our private lagoon and resort on the Arabian gulf or try one of the 11 restaurants and bars to choose from. The Sheraton Abu Dhabi Hotel & Resort has everything needed for a perfect stay. ... more   less 

Additional Information about Sheraton Abu Dhabi Hotel & Resort

Address: Corniche Road | P.O. Box 640, Abu Dhabi 640, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: RM419 - RM1,450 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Abu Dhabi Hotel & Resort 5*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood EMEA, Expedia, TripOnline SA and Travelocity so you can book your Sheraton Abu Dhabi Hotel & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Abu Dhabi Hotel Abu Dhabi
Sheraton Abu Dhabi Hotel And Resort
Abu Dhabi Sheraton
Hotel Style:
#20 On the Beach Hotel in Abu Dhabi
#25 Romantic Hotel in Abu Dhabi
#30 Family Hotel in Abu Dhabi
#34 Business Hotel in Abu Dhabi
#40 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Abu Dhabi Hotel & Resort staff and other travellers.
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Questions? Get answers from Sheraton Abu Dhabi Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the Club Rooms”
 of 5 bubbles Subhrendu, 9 Dec 2016 | Read review
“Resort view is better than a busy road. High floor to left of the lifts will give you a better sea view.”
 of 5 bubbles liveforthehols, 25 Nov 2016 | Read review
“ask for a room facing the beach”
 of 5 bubbles Legsfromessex, 20 Nov 2016 | Read review
“Choose club level rooms which are much nicer than the standard”
 of 5 bubbles BLC81, 5 Nov 2016 | Read review
“ask for garden room”
 of 5 bubbles cyril17, 1 Nov 2016 | Read review
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