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Sheraton Abu Dhabi Hotel & Resort

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#47 of 131 Hotels in Abu Dhabi
Certificate of Excellence
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Sheraton Abu Dhabi Hotel & Resort
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1,404 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Abu Dhabi Hotel & Resort
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Showing 1,017: English reviews
Jacksonville, North Carolina
Reviewed 24 January 2015 via mobile

Stayed for a night to relax and worth every penny. Got the Club room rate best decision i made this year. I highly recommend staying here. I was not able to enjoy everything they offered, but what I did get to enjoy made up for it. Staff extremely friendly, cigar lounge relaxing, the pub was fun (sitting their now). Room...

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Helpful?
Thank mikeespi
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Many thanks for your kind review. I was very pleased to read that you enjoyed your short stay with us, found our facilities to your liking and our associates to be friendly and welcoming. As you have mentioned in your message that you did not have the time to use all our facilities, I certainly hope that you...

Norwich, United Kingdom
Reviewed 24 January 2015

very clean and tidy - staff wonderful, food within the hotel complex was always good. lots to do in the complex - gym - squash - canoes on the beach - great poolside bar and bar on the beach - 100% we will be going back again

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Helpful?
Thank colin j
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Colin J, Thank you for your kind review, it is wonderful to see that you thoroughly enjoyed your stay with us. Your comments have been well noted and shared with the entire hotel’s team and we are all very much looking forward to receiving you soon again. Warm regards, Yves Tarabout Deputy General Manager

Reviewed 23 January 2015

I'm writing this review purely because I am so disappointed with the customer service I have had from members of staff regarding this hotel. I am a working Mum of 1 and have saved up for a trip of a life time with my baby and my husband for his 30th Birthday. I booked the Sheraton as a weekend stopover...

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Helpful?
2Thank Ellelouisa27
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Ellelouisa27, Thank you for contacting us in this regard. In order to safeguard the well-being of our guest, at times maintenance work has to be conducted unexpectedly and on a short term notice. We of course always try to minimize the impact this has on our guest, by notifying the same as early as possible and also making arrangements...

Reviewed 22 January 2015

Stayed here for 4 nights in mid Jan 15. Customer service very good but rooms are small in comparison to others of similar stature in AD. Private beach does the job but with building works going on around & who knows what flowing into the water on its door step so prob not a place to swim (certainly put your...

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Helpful?
1Thank Michael S
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Michael S, Thank you for your review of our hotel, we take our customer comments very seriously and use them to improve on our services. I was disappointed that you did not enjoy all aspects of your stay as much as we wish you would have and I would certainly appreciate if you could contact me directly to discuss...

Sydney, Australia
Reviewed 22 January 2015

I believe that Sheraton in Abu Dhabi is a great stay, it is not the typical Sheraton we know. Check in is friendly and quick. Good assistances given. Room is quite roomy, nice Bathroom, clean with all the amenities you require. Breakfast is a real enjoyment, food is tasty and great Arabic coffee. Head Service could need to be improved....

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Helpful?
2Thank 853berlin23
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, We have reviewed your comments with great pleasure. I have also shared your feedback with our entire team who take great pride in delivering a flawless experience to our guests and we hope to have the pleasure of receiving you soon again. Thank you for taking the time to share your feedback and warm regards, Yves Tarabout Deputy...

Abu Dhabi, United Arab Emirates
Reviewed 22 January 2015

If you wanna stay in Abu Dhabi its a best location. What all you need for your stay is bed, food, entertainment and peace which is easily found in this hotel. Staff is very well smiling and accommodating requests Strongly recommended

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Helpful?
Thank CoolBoy_1988
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, We certainly appreciate you taking the time to write a review of our hotel on tripadvisor. Needless to say, we are very happy that you enjoyed your stay and found our associates to be well trained and friendly. We will be looking forward to receiving you soon again. Thank you and warm regards, Yves Tarabout Deputy General Manager

Reading, United Kingdom
Reviewed 19 January 2015

We spent a 11 night stay here and have just got home I can't rate this hotel enough absolutely excellent in every respect. All the staff were friendly and helpful. Flavours restaurant where we went for breakfast was great there were so many dishes to choose from real orange juice!!! beautiful coffee so good I didn't need to put milk...

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Helpful?
Thank John A
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear John A, I would like to thank you for taking the time to share your kind feedback with us. Needless to say, I was very pleased to read that you enjoyed your holiday with us and found both our facilities and our restaurants and bars offering to be of high quality. I was especially happy about the comments you...

Reviewed 18 January 2015

I had an excellent 4 night stay at Sheraton Corniche as part of a birthday/graduation present and was more than happy with the room and the service. The staff were very welcoming and attentive and the hotel provided some complementary treats as part of the birthday celebration. We were room only but had a small breakfast in the lobby cafe...

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Helpful?
Thank Louise P
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Louise P, Many thanks for your kind review of our hotel, I am very pleased that you enjoyed spending your birthday in our company. Your comments have been well noted and shared with our team of associates. I will double check whether we had any kind of wifi disruption during your visit as we normally do not face such...

Birmingham, United Kingdom
Reviewed 18 January 2015

This is an old hotel over 35 years and one of the first 5 star hotels in abuDhabi. it was built before the new cornische and also before Loulou island where marina mall is. it was updated 12 years ago for a complete refurb in the Moorish style (lobby) This hotel is a gem. I have been coming since 1988...

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Helpful?
1Thank Tom R
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Tom R, Many thanks for your kind feedback on our hotel and for being one of our loyal customers. The hotel is indeed one of the first international Five Star Hotel in Abu Dhabi and it is very satisfying to read that you have been coming for the past 26 years and still find it to deliver the service...

Doha, Qatar
Reviewed 7 January 2015 via mobile

I got an excellent deal via some website for the Sheraton and had a really good week there. The hotel was busy but quiet and our room was really clean and a good size, with a small balcony. The included buffet breakfast was excellent and set us up for the day. Pools nice too and plenty of loungers. It's right...

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Helpful?
2Thank jmm73
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Many thanks for sharing your feedback with us. Very happy that you had an enjoyable week break in our company and that you managed to make good use of our leisure facilities. Please do not hesitate to contact me directly should you decide to come back to Abu Dhabi as I would like to personally handle all arrangements...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
al Mayass
al Mayass
Cuisines: Lebanese, Mediterranean, Middle Eastern, Armenian, Eastern European
La Mamma
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Cuisines: Italian, Pizza, Mediterranean, European
Bravo
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Cuisines: Mediterranean, European, Spanish
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Abu Dhabi's shopping and business district, the Sheraton Abu Dhabi Hotel & Resort combines the best of business and leisure. Enjoy our private lagoon and resort on the Arabian gulf or try one of the 11 restaurants and bars to choose from. The Sheraton Abu Dhabi Hotel & Resort has everything needed for a perfect stay. ... more   less 

Additional Information about Sheraton Abu Dhabi Hotel & Resort

Address: Corniche Road | P.O. Box 640, Abu Dhabi 640, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: RM332 - RM926 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Abu Dhabi Hotel & Resort 5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Sheraton Abu Dhabi Hotel Abu Dhabi
Sheraton Abu Dhabi Hotel And Resort
Abu Dhabi Sheraton
Hotel Style:
#19 On the Beach Hotel in Abu Dhabi
#25 Romantic Hotel in Abu Dhabi
#30 Family Hotel in Abu Dhabi
#34 Business Hotel in Abu Dhabi
#43 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Abu Dhabi Hotel & Resort staff and other travellers.
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Questions? Get answers from Sheraton Abu Dhabi Hotel & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get access to the club lounge. It's well worth it.”
 of 5 bubbles jdmckay, 18 Mar 2017 | Read review
“Try to be nice at the check in counter and they might upgrade your room to something better.”
 of 5 bubbles omari88, 11 Mar 2017 | Read review
“Take upper floors - from 3rd”
 of 5 bubbles djolec, 7 Mar 2017 | Read review
“Rooms on the back have music until 11pm - 12pm because of outside bar”
 of 5 bubbles Lancashire_Lass55, 6 Mar 2017 | Read review
“ask for a beach view as the city view side is much noisier, also ask for floor 3 or above.”
 of 5 bubbles titteringtonrobin, 21 Feb 2017 | Read review
5 of 5